It’s a great experience, was well done

The sales person I dealt with was very easy to get along with that current location did not have what I was looking for but would recommend the place to other people

No fuss car buying. salesman stayed with us throughout the entire process.

Very pleasant experience. Easy to work with. No pressure.

Excellent selection of cars, quick appraisal process! Overall very enjoyable experience.

I want to say Thank you to Darian for making outlet car buying of the Lincoln MKZ last night so easy and not stressful. He was very polite and so were the many others that introduce themselves to us. I will recommend Echo Park New Braunfels to many. Thank you for a great experience.

The whole process was very stress free. Everybody there was very laid back, and that’s hard considering we were there with 2 very hyperactive children. Sabrina was very friendly and understanding. They even price matched an appraisal that came in 2k more than they initially offered. Very good experience and definitely will return for a second vehicle.

A++++ experience, Very helpful Staff. Easy and quick buying experience. Submitted my info online, quick response, no hassle pricing and a very good finance rate with one of there prime lenders... And my daughter thanks them too

I went to echopark because I saw a car online and I want to take at look, I didn't make a appointment but they take walk in, first they call the sale person experience Guide, my guide was awesome he explain me how they do business, pretty simple the price it's set up and they don't have any ads just taxes and registration plus all the cars come with 30 days warranty, they work with a lot of banks, you just has to fill the application in the tablet and they just look for the lowest rate, I wast out in an hour best experience ever.

I truly enjoyed their smooth and easy buying process, and Nick gave me a really good trade offer! Manny was also pleasure to work with. I definitely would recommend them to anyone looking to buy or trade in a car!

Awesome selection of cars and very friendly staff. Car buying process was definitely easy. However, they will try to sell you $4000+ in extended warranties. I specifically asked to be see the numbers with and without buying the warranties, and they didn't do that. They sold me the warranties, which is my own fault for not paying more attention. I was able to cancel the most expensive policy. Just an FYI for future buyers who may not want the extra cost.

This was my first time buying a car straight off the lot and I’ll be honest I was very nervous. I didn’t know what to expect, The staff kept everything straight forward which I really appreciated and Antoine helped me the whole way! By far best customer service I’ve ever experienced! Thank y’all!

Saw a vehicle i wanted online. The whole buying and trade in process was quick and easy. My sales person Woody was very helpful and got us in and out within about 90 minutes.

Peter was low key but always ready to offer all their available products. I appreciated his approach and their no haggle, bottom line lowest price approach. Everyone I dealt with was friendly and efficient. They did not waste my time or theirs. I would go back and I will recommend them to friends and family.

Caution this company is not to be trusted. They said they had said car for 11k. Got financing secured through my bank. When I got there the car that was to be looked at mysteriously sold. They also refused to allow me to finance through my bank. Saying they don't work with it. Then offered me an older car for 1k more then original car when I questioned them about the price of older car being more. They became rude and said I was wasting THEIR time. When I drove an hour to get there. Then had to wait for an appointment for another hour. Then tried to see what they had for another hour. In short they screw you on interest rates and use a bait and switch to get you in

My husband and I bought a truck here and it was a great experience. The price was unbelievably low and they were nothing but helpful the whole time. Jeremiah was great with us, and we will definitely be getting our next car here.

The service was professional,fast and accommodating! They work with you but are not pushy! This is the best experience I have ever had buying a car! Thank You Jordan!

Went in on 1/11/2020. Just wasted a trip to San Antonio looking and waiting on sales people there. On my home to Austin when I stopped to see a car. They were packed full and I was still seen in less than 10 minutes. He didn’t rush me and showed me the car I see and a few more that wasn’t up on the site yet. Talked about a trade in, I was low balled at other places but they gave me a very fair offer and I took it. Now I am in my new car. Staff is A+, not pushy at all. And I did have a small stain on the car I bought and detail fixed it up before I left.

Awful customer service. Plus they screwed up on their end and expected me to pay to get them out of the negatives

BEWARE! We went to buy a car and they tried to make us pay $2000 even with excellent credit. The banks they use said the car was over-priced and in order to buy it, we would need to pay $2000 to make up the difference for them to loan to us. We said it make no sense that we would have to pay kind of money to buy it. We even spoke to the General Manager of the store and he said there is nothing he could do because the price is set. Good luck to them selling the car if a bank won't do a loan without paying $2000 down to get it. Basically, they bought the car for too much and were trying to pass on that mistake to us. Deceptive practices. Go elsewhere.

Our Experience Guide, Sabrina Preiss, was such a joy to work with. She was friendly, knowledgeable and committed to meeting our needs despite the fact that we showed up 30 mins before closing and she had to stay well past 10pm to have the car washed for us to take home. Thank you Sabrina... this is what a car buying experience should be about! We will be back!

If I could give this place zero starts I would! After 4 hours of being there boom.... all of a sodden the bank won't fiance the car -with an excellent credit rating! The dealership wanted us to put down $2000 more before their banks would finance the loan. Bottom line the dealership bought the car for to much and tried to pass that cost onto us. We offered to purchase the car for what it was worth but the General Manager wouldn't even try to make it right! Do NOT waste your time!! Very deceptive practices!

If I could give this place zero starts I would! After 4 hours of being there boom.... all of a sodden the bank won't fiance the car -with an excellent credit rating! The dealership wanted us to put down $2000 more before their banks would finance the loan. Bottom line the dealership bought the car for to much and tried to pass that cost onto us. We offered to purchase the car for what it was worth but the General Manager wouldn't even try to make it right! Do NOT waste your time!! Very deceptive practices!

BEWARE! We went to buy a car and they tried to make us pay $2000 even with excellent credit. The banks they use said the car was over-priced and in order to buy it, we would need to pay $2000 to make up the difference for them to loan to us. We said it make no sense that we would have to pay kind of money to buy it. We even spoke to the General Manager of the store and he said there is nothing he could do because the price is set. Good luck to them selling the car if a bank won't do a loan without paying $2000 down to get it. Basically, they bought the car for too much and were trying to pass on that mistake to us. Deceptive practices. Go elsewhere.

The salesman and the manager both were professional. The salesman gave a detailed explanation of their business model.

If I could give this place zero starts I would! After 4 hours of being there boom.... all of a sodden the bank won't fiance the car -with an excellent credit rating! The dealership wanted us to put down $2000 more before their banks would finance the loan. Bottom line the dealership bought the car for to much and tried to pass that cost onto us. We offered to purchase the car for what it was worth but the General Manager wouldn't even try to make it right! Do NOT waste your time!! Very deceptive practices!

This place had a nice atmosphere. I really appreciated the expedient process, I was in and out with my new truck in under two hours. Everyone was friendly and attentive.

Very pleasant and no pressure sales experience. My sales representative, Cliff, was very professional and patient during the buying process. He made the overall experience great! I would definitely reccomend visiting Echo Park in New Braunfels for good prices and quality cars & trucks.

great personal service and not pushie. The sales person was excellent and very knowledgeable. Need to be more thorough with pre car inspections. Automatic door window assembly not working on rear passenger side. Had to take to dealer and wait a week to be repaired??

Sabrina Preiss did an excellent job and made the buying process enjoyable.

Such a neat experience. Great price on my new car! My husband said he wants to come back here for all our future car purchases.

Best car buying experience I've ever had! Antoine was patient, polite, and informative. I never got the car salesman vibe from him. Thank you!

bought a van from echopark yesterday. The easiest cary buying process in my lifetime. Everyone was nice and no pressure. I would highly recommend this place to anyone. The best part is the pricing is very competitive to blow cars out. They are not going to haggle/negotiate with you so don't bother. Thanks for an easy process .

We recently bought a new vehicle at echo park with the help of Daron Esquivel, and it was an amazing experience. Thanks for your warm, friendly and professional help, Daron! If you are considering buying a car here, I would definitely recommend!

When I first came by I was a little suspicious about the dealership and the low prices of the cars. However, immediately walking into the establishment we were greeted with a smile and true hospitality. We began the process with all the intricacies explained in full detail, you could tell our representative knew what she was talking about. The was no haggling, and no extra fees included in the final pricing of the vehicle, just true transparency. The optional warranty they offer covers practically everything on your car for 3yr, or you can choose the 5yr option, and it's a great deal in my opinion, better than what any ol dealer would offer you. My only issue was that they didn't accept Navy Federal for financing, they explained to us that they simply don't receive their money in a timely manner from Navy Federal, somewhere between 30-45 days, and their qualifed lenders are usuly 24hrs. Even though it sounded a little shady, they actually we're able to match my interest rate I would've received from Navy Federal anyways, I went with their "qualified lender" Wells Fargo. Some of the cool things in the dealership are, free coffee/hot chocolate, water, and they have a play area for kids. Pros: -Friendly and Knowledgeable Staff -Welcoming environment -Transparency all around -Complimentary beverages -Very low prices on their vehicles. -No hidden fees or money grabs in their contract. -Able to pay off vehicle early Cons: -Few errors on the paperwork that had to be corrected -Wasnt able to go with Navy Fed until I refinance -Tank wasn't refilled and Key fob battery was low (easy fix that they quickly addressed and corrected) Overall, I had a great time with the dealership and they made buying my first car fun and easy, thank you guys. Silver 2016 Mazda 6 GT

Jordan was our sales guy and was super helpful. We went in thinking we knew what we wanted but he was patient in helping us decide. Would definitely refer him specifically to friends and family.

First off, I have searched online for a Jeep Grand Cherokee for awhile and the first thing that jumped out was the pricing. Very aggressive pricing. When I came in for a test drive the facilities were outstanding and relaxing. I wasn't pounced by a salesman once I stepped on the lot. Sabrina immediately took care of me and then following day I continued to have dialogue with Sabrina. By the time I came in the next day to purchase the vehicle most of the paperwork was done and I was in and out in no time. Really a great experience and I would highly recommend.

I highly recommend EchoPark. I am an advocate for trying to shop local. However, the deal I received on this truck could not be touched by local dealers. We tried. I purchased my 2019 F150 FX4 for about $5k under bluebook. This deal sounded to good to be true so I was really skeptical. However, after doing all my homework and looking the vehicle over, I pulled the trigger on the deal. My experience with EchoPark was awesome. Most of the deal was done over the phone. No sneaky trickery, no high pressure sales tactics, and for the most part, no back and forth negotiation. Really the only negotiations was the interest rate. While the interest rate was still a little high, I am still pleased. When I arrived at the dealership, Bryan Woodrom had the vehicle parked up front ready for me to look it over. He was not pushy, was not a “know it all” sales. They were obviously very busy, but I was Bryans only concern at the time. Total time at the dealership including looking the over, test drive, paperwork, and discussing where the beat food in town was, was just shy of 1.5hrs. I am sure it would have been faster if it wasn’t for me looking the truck over with a fine tooth comb. Here are my 1-5 ratings Experience: 4 Financing: 3, interest rate was not competitive to my bank and they would not allow a bank transfer. So they make it hard to use your bank. However, you can refinance through your bank at anytime. Salesman/Finance: Bryan Woodrom 5+, great guy. Vehicle cleanliness: 2, they could have done a much better job in this area. Truck was cleaned, however it looked like a 2 minute wipe down with a quick vacuum of the inside. Vehicle Pricing: 5+, I could not find a better deal. Sales tactics: 5, no pushy tactics. If you don’t want the add ons, no problem. Do your homework before purchasing the warranty and gap insurance. All in all, great experience and awesome staff. I would definitely do business here again.

Thank You Jordan, amazing experience. Very professional, no pressure.

Very polite and helpful

Quick and easy. Headed there from Austin late on a Friday with a specific truck in mind that I found online. Priced thousands lower than comparable trucks that I test drove the weekend prior. Worked with Peter in the dealership, who let me take it on a test drive and gave me quick numbers on my trade-in that was only slightly lower than KBB. Gave them the title of my trade-in, signed the paperwork on the truck, and that was it. Quick transaction. Don't know what their rates look like if you need to finance your car because I paid cash, but very smooth from start to finish.

Spent a few hours working with Eric Harris over at EchoPark and could not be happier with the experience. Low pressure, great information, and a relaxed purchasing experience. Thanks Eric!

Smooth car buying experience from start to finish!!

Great experience from start to finish.

Worst dealership I’ve Ever been in my life wouldn’t do personal financing I had a 13’800 loan and it was pre approved from Navy Federal Credit Union and it was ready to use in hand I it was a hour in a half drive from Bastrop where I live they had told me over the phone they take it and when I showed up at the dealership they said they don’t take it I wasted time honestly I’m upset because they wasted my time and now they lost business from me I will never go to that dealership ever again The employee that helped me was Darren Kelly but manny said I couldn’t use the loan

Jordan Ramirez at the New Braunfels location was professional and knowledgeable. We actually liked and appreciated the deal as well as the experience, that we bought 2 cars that day. Great service! We will recommend to all.

Jordon was awesome. They make buying a car easy and Super fast process. Will recommend to all my family and friends.

I have purchased 2 cars from this location. Each time it was a great experience. I flew from Dallas to find a car for my daughter and every dealership we visited wanted to pull the good ole bair and switch. Echopark was up front and honest. We called ahead to see if the vehicle was available. They confirmed it was. I told them I was on my way. By the time I got there there pulled the car to the front. I test drove it and made the purchase. We were in and out in about 1 hour. Great customer service!

Good prices and selection. Only lightly pushy staff. Poor selection of lenders they are willing to work with. Sexist staff. I'm surprised they kept sending me emails asking me to leave this public review after I said as much on the private review.

Horrible service. Thank god we got a different person the next time we went. They didn't show any features on the car or go over any of the basic functions. And then they don't even give you a full tank of gas when you purchase a vehicle. If you are into buy n go type dealerships this is it. If you want a true car buying experience go to a professional dealership. Only thing they do well is cutting checks for vehicles

Reiner was so helpful and made my car buying experience so smooth and stress free! Very friendly staff with a straightforward and simple process.

Thank you Sabrina (New Braunfels) for helping me make my first time purchasing a car a great experience, you were able to meet all my expectations and help me find something most convenient for me, Appreciate it! I would most definitely recommend.

Thank you Sabrina (New Braunfels) for helping me make my first time purchasing a car a great experience, you were able to meet all my expectations and help me find something most convenient for me, Appreciate it! I would most definitely recommend.

This was THE BEST car buying experience I've ever had! This is definitely not your "typical" dealership. There was nobody waiting to pounce on me as soon as I got out of my car. Whew! Went inside and was immediately greeted and set up with an "Experience Guide", not a salesperson. Sabrina was the perfect match for me: she listened to want I wanted and didn't try to sway my wants/needs. I was in and out in about 2 hours--including working up my trade-in. Never once felt pressured. I will definitely buy from them again.

hands down the 1# one place to get you into your new vehicle, they helped me get into my dream 2019 ram 1500 lone star $6,000 below the going rate, at %4.6, and being a first time buyer with not much credit, they helped me every step of the way no hidden fees or miscommunication.... they put everything on the table for you to review, walk you thru every single step and detail, thank you echopark 10/10 recommend

Everything was as advertised. No hassle, no gimmicks, and the fastest, in and out experience I've ever had at a dealership. Peter Molina sold us our car and explained everything honestly, promptly, and clearly. I'll buy my next car from EchoPark.

Had a great experience last night at EchoPark Automotive. My fiance went in last night just to see if we would qualify to get a vehicle and we did!! Jordan our salesman was super sweet and helpful through out the whole process! Even went out of his way to go pick up some info we needed to drive off with the vehicle that day! Thank you to EchoPark Automotive & Jordan! We are completely satisfied with our experiance & LOVE our new vehicle!!

I saw a listing for a car for the make I wanted in the mileage range I was looking at, at a really good price. Went in to the place, and Javier was super helpful, answered all the questions I had, and it was a really smooth process.

Great customer service! Our sales guys Manny was very patient and very helpful. He wasn’t pushy at all he listens to everything we wanted and he made it happen. Will definitely come back here when I need to purchase another vehicle!

*Relaxed atmosphere *Lovely Sales staff *All transactions handled by one person. *Absolutely the best car buying experience in my 52 years of life.

Thank you to Daren, Cody, Peter and Issac for all their help and patience. It took a village, but we made it out in the best family SUV! Highly recommend Echo Park.

TL;DR - If you're looking to buy a vehicle, I recommend checking Echo Park first. The experience is super relaxed, quick, and without pressure. Also, be sure to ask for Monique Moreno. For context: I'd been shopping for a vehicle for almost 2 weeks, and met/dealt with several car salesman from various dealerships. Echo Park was the last dealership I visited and purchased from. (It was a roller coaster trying to find a good deal). Echo Park Automotive New Braunfels for me, was everything I could ask for from a dealership. From the selection of vehicles to the lack of pressure from the staff. If you do decide to visit this dealership, I highly recommend Monique Moreno. She did an amazing job selling me the vehicle I wanted. She actually listened to what I was looking for and took the time to show me what I could actually want. I highly recommend her. As for the rest of my experience, I have to give a shout out to Cody Chapman (and of course Monique) for answering all my questions. By the time, I got to Echo Park I was wary of buying a vehicle. So I'm surprised how patient and courteous they were listening and answering all my questions. If I had one issue with my experience at all, it would probably have to be the way in which financing is arranged. You can only use their in-house lending and I had an awesome rate from an out-of-network lender. However, that's something they are very upfront about. So I don't really consider it a negative. Especially since they were able to negotiate with one of their lenders to get me a competitive rate. Which ultimately, sold me on the purchase.

Found all the information about the vehicle on a Sunday, walked in on Monday morning, and walked out with the car I wanted in just two hours.

Car has no floor mats. Car looked like it came off the show room floor but has no floor mats. Please send me the RS floor mats that should have been in the car. Go look by the vacuum cleaner where the car was detailed. Someone probably forgot to put them back in the car.

I am so happy with my experience at Echopark! Buying a car can be very stressful, especially with pushy salesman, but everyone at Echopark is absolutely wonderful! They really work to find the right car for you. Cliff helped me out and was amazing! If you are looking to buy a car, I highly recommend checking them out. You won't be disappointed.

I just want to say thank you to all the staff and to our sales guy, Jeremiah! He seemed more like family then sales. Very knowledgeable and listened to our needs and concerns. He was very patient with us. We will be sure to go back when we look for another vehicle! Awesome job all around!

Nice cars

I was dreading having to deal with a car salesman, but from the moment we walked in the door, we felt welcomed and never pressured. Our sales guy (Cliff McGuire) was absolutely wonderful and was very patient with trying to figure out the best car for us. He never got frustrated or tired of us wanting to test drive cars. Not the usual car buying experience at all. Thank you, Cliff, for taking the pain out of this process.

Cliff was amazing and so patient. Our experience was fantastic!

Just bought a car here yesterday and highly recommend this used car dealership! They have an alternative business model that allows them to honestly price their cars under KBB value. I worked with Jerry Mares and he was super helpful, patient, and not pushy at all through the entire process. He even stayed nearly an hour and half late so I could drive in from Austin after work! I also brought in my brother and dad, who are both car and tire experts and they couldn't find a thing wrong with the car I wanted to buy. The service team at Echo Park is top notch! Definitely go check out this place for your new ride!

I research for this vehicle in every site as well as in my local dealerships, therefore, an up-to-date online inventory is important to me. I don't mind driving to another city for the perfect car. At the end of the day, Echo Park helped me made a smooth purchased. I found the car I wanted, I called, got financing, drove to the dealership, sign and picked up my new car (new to me).

Great customer service from my salesman Cliff! I had a TPMS sensor go out within 5min of leaving. I took it back and they ordered the part and scheduled me to go back in to replace it a few days later, I had no problem with this. Reason for the 4 stars is that I drove 2 hours(there and back) it would've been nice if they filled up my tank for the inconvenience.

My salesman is Cliff McGuire whom I worked with long distance to secure a quote for my trade in, to secure financing, and to verify details on the truck I was purchasing. Everything worked very smoothly when I arrived at the dealership. Cliff honored his long distance appraisal of my trade in. They had all of the paperwork arranged and ready when I arrived. I would certainly work with Echo Park again and I unconditionally recommend Cliff McGuire as your go to sales consultant. They have a good inventory of vehicles to choose from at very competitive prices, as I compared vehicles from Phoenix to Denver to Oklahoma to Houston. Mark Kelly - El Paso Texas.

A wonderful place!!! Great atmosphere and very clean vehicles!!!

Jeremiah didn’t just sell us a vehicle, he sold us an experience. No pressure, laid back but at the same time very professional. Great attention to detail and knowledgeable of all the vehicles we wanted to look at. Will definitely be back and will recommend ALL of our very large family. Thank you Jeremiah for everything.

Javier took care of us and made the buying process easy!! My son loves his new car and we are grateful! Thank you, Javier!

We had a great experience at Echo Park in New Braunfels. Daron was extremely helpful with our car buying process! We would highly recommend purchasing a vehicle from Echo Park NB!

The car buying experience at Echo Park was very enjoyable. There was no pressure and no negotiations. We knew which car we wanted and in less than 2 hours we drove it off the lot. We were able to call ahead of time to set up an appointment and Cliff was waiting for us when we got there. He answered all our questions and made sure we got the car we wanted quickly. Thank you, Cliff and all the crew at Echo Park New Braunfels!

We had a great car buying experience at Echo Park in NB! Daron and Cody were extremely helpful! Very friendly and excellent customer service!

Quick and simple! Just bought a vehicle this past Saturday at 9pm...we were the last ones there (drove 3 hours to go see/pick up the car). Peter was very patient and fast getting all the paperwork ready. All in all we were there tops 2 hours from greeting to driving out. Definitely as enjoyable as it could have been.

Daron is great! Casual comfortable non pressure place. Highly recommend

Easy, friendly experience. Straight forward pricing and Javier was extremely helpful and responsive. Would recommend!

DO NOT DO ANY BUISSNESS WITH THESE PEOPLE THER ARE A SCAM BIG TIME THEY LIE OR DO WHAT EVER THEY HAVE TO DO TO TAKE MORE MONEY OUT OF YOUR POCKET DO YOUR SELF A BIG FAVOR LOOK ELSEWHERE

Newer cars at a good price. Second time I?ve purchased a vehicle from echo park.

Had a very good experience there the salesperson was excellent excellent service and excellent results bought a vehicle before the end of the night.

Extremely helpful, kept everything simple and easy!

I love the way people treated you nice and courteous

Better than any dealership for sure,”cliff” help me a lot getting a new car very helpful too

Came for the great prices. Stayed for the excellent service, shout out to Daron and Javi. Left with a new car for a heck of price. Recommend echo park to anyone!

Monique and daron helped me a lot I went in for a specific vehicle and they helped get into I definitely recommend. Great crew great workers they’ll take there and work with you to make everything possible. Great experience!

I really love my new Tacoma. Eric was helpful and knowledgeable. I would recommend EchoPark

Easy car buying experience like no other. Javier was amazing to work with.

EchoPark made purchasing my car so simple. It was a great experience to have my son witness as he moves into being an independant adult. I will definately go there again.

Excellent easy experience from start to finish! Good selection of vehicles, all priced well, and the customer service was phenomenal!!

If anyone is looking for a vehicle, go see Sabrina! She’s literally amazing! Best service ever! I was in and out without the stressful “new car buying” stuff. Best place ever!

Great experience! Jordan was awesome and very helpful. I highly recommend this place if your looking for a vehicle.

Terry Bennet was extremely helpful and made the buying process enjoyable! Drove home in a beautiful 2016 F150

Very friendly and knowledgeable staff would recommend to everybody looking for a used car or truck

Excellent experience. Great selection of vehicles to choose from. Jerry had the vehicles we were interested in ready to look at. Got a good deal for our trade. No pressure.

The car buying experience at Echo Park was much smoother and somewhat quicker than at a regular dealership. The price is what's listed online and our guide explained the Echo Park process and pricing to us right when we arrived. We were able to test drive the vehicle we came in to see quickly and were able to complete all of the financing through a tablet. Eric Harris did a fantastic job of explaining everything and made it a great experience!

Very easy transaction, and a price that could not be beat!

great experience. Jeremiah was a pleasure to deal with. will definitely go back when we need another vehicle. felt no pressure. great job guys

Took our Granddaughter to EchoPark to buy a car and had a much better experience than at other car dealers! Met with Sabrina Preiss and she was attentive to what we said we wanted and was very friendly and patient with us. We drove several cars, learned a lot about each model, and never felt pressured to buy. While on the lot, every car had the year, make/model, miles, and price on each vehicle. Also the keys were on every car so you didn’t have to wait for the sales person to go back to the office to get another set of keys. Unfortunately we didn’t find the car we wanted but feel comfortable that the prices we saw were very competitive and every car was in great shape. So much so that we are willing to wait until the car we want shows up on the web site or we hear from Sabrina. Great experience and EchoPark has our business!

Not outside lender friendly. They don't tell you until datamining and giving your DL back. Every car listing page should indicate this. It is ok they lost a $25k sale!!!

Great experience. I'm definitely Going back. For another car when needed. Jeremiah was awsome to deal with.

I will forever buy cars at EchoPark!!!

Terry Bennett was really helpful! He helped me get a great car!

Terry Bennett took great care of me and I highly recommend working with him for your car purchase. No BS and smooth transaction.

The store was clean, simple, and modern. The sales associates were friendly and readily helpful, not only with me but with one another. There was a spirit of camaraderie that felt less competitive than most other car dealerships. Jordan was extremely nice, knowledgeable, and friendly. I felt no pressure to buy or hurried to make a decision at all. I get heard, respected, appreciated.

Definitely recommend this place we had an awesome experience with Jordan love the no hassle pricing

Want to give a shout out to Cliff McGuire at Echopark Automotive in New Braunfels. Got me into a beautiful car and made the process so easy. He's knowledgeable, friendly, and gets the job done. I definitely recommend him if you're car shopping!

I think my experience was more than getting a first car by myself! These people are beyond sweet & helpful & understanding. Bottom line they are just lovely!!! I loved the experience & I loved how they gave me all the information I needed to know & where to go to find it.

Terry helped us on our first visit to Echopark. He explained the echopark approach and patiently helped us check out several cars that we were interested in. We weren't ready to buy that day but returned when the price dropped on one of the cars that we really liked. Javier was thorough and helped us complete the purchase. Overall, the best car buying experience we have ever had.

superior customer service, friendly, helpful, knowledgeable and efficient No wasted time- no pressure, very enjoyable experience

As a first time car buyer Terry Bennet made my experience incredibly easy to understand and fast. I got a really great car at an even better price, I will definitely be referring my friends and family over to Echo Park for their car buying needs!

Manny assisted me with finding the best car for my wants and needs. Echo gave me good appraisal amount for my trade in and found me the best APR with the very little down! I love the fact that I was given time to decide without having to have my trade in re-apprased so I knew what I was putting down a week later when everything was finalized. Thank you I absolutely love my ford explorer!

Thanks to Manny, Dave, Nick, & Sergey for all the help in ensuring we were able to drive off in the proper car. The collaboration of this team was crucial in ensuring we had an amazing experience. What a pleasure to do business and will highly recommend to all we know.

Very easy car-buying experience after months of disappointing shopping. Thanks to Sabrina and everyone at EchoPark!

Salesman Terry Bennett went above and beyond in our purchase of our Ford Explorer! He was knowledgeable, personable and helpful beyond expectations. Very fair trade in value for our other vehicle. No pressure sales approach and all staff were really nice and helpful. Will definitely do business again in the future!

I had Terry, he was very friendly, straight to the point and gave us a lot of information.

Terry Bennett was amazing! He was extremely friendly and informative. I would definitely buy another car from Terry.

Daron was patient, efficient and truly cared about getting me the best deal for my car! I couldn’t walk away any happier! 10/10!

10/10 experience! I loved the car i walked away with! Daron was patient, efficient and super helpful!

I was invited to EchoPark to see what was in the in inventory, I had an SUV in mind. Daron waited on me and he was a gentleman! He offered water, coffee, ect, made me feel as it were his home. He offered me a great deal on My my new Hyundai Santa Fe, which I brought home on the same day!! I will refer family and friends to EchPark..

Best customer service me and my mother have ever received! As soon as we came in the staff was so friendly and welcoming. But it didn’t stop there because the whole time I really felt like they were focused on what I was really interested in and just gave me so much helpful information to make the whole process easy for me. Definitely recommend EchoPark and I will definitely be coming back in the future!

Really Terry Bennett you're a rock star. Keep up the good job

Terry Bennett made the car buying process easy!!

Very helpful throughout the whole process. Cliff gave me a great test drive and set up everything. Terry was very quick with the buyign process. I would recomend the prices and service to anyone, especially Cliff and Terry. They a great help!

My experience was amazing the staff members really care about their customers that wall through the door when I took my first car which was a Chevy equinox LS something unexpected came up so just to be on the safe said I ask for another car, and Sabrina look and she ened up getting me a 2017 Jeep with much more lower mileage than the first car I had. This was my first time buying a car from here and I can say it wouldn't be my last

We were looking for a new car for my mom and found the perfect one at Echo Park. Peter Molina was our salesman and he was very professional and answered all of our questions we had about the vehicle and the buying process at Echo Park. We test drove the vehicle we had picked out and within 2.5 hours we were driving away in my mom's new car. This was the easiest car purchase we have ever experienced. I highly recommend Echo Park in New Braunfels. Thank you Peter Molina for a great car buying experience!!

I luv this place for real. Good people never had a problem

The process is smooth and quick. All staff very friendly.

Excellent service, this was my second car. Manager to the sales staff are very personable.

From the moment we walk in everyone greeted us making us feel welcome. Our sales men had other clients, and he keep coming in and checking on us. The process into buying a used car was quick and easy, I even learned more from my sales men here then I have anywhere else that ive purchase a car from.

We found the car online and my husband went to check it out. Thanks to Terry, I was able to see it later that day and discuss the potential purchase details. Terry stayed connected to my husband while we made our decision (which was great) and now I'm driving a car that I absolutely love. The experience was so easy - I've told all of our friends!

Very pleasant buying experience. Great Dealership and concept. Would highly recommend if you are looking for a used car.

Sabrina at New Braunfels was excellent. Great prices, absolutely no pressure when looking or deciding to purchase. Sabrina left us alone to look at the cars and discuss amongst ourselves about the cars and when making a decision. No hasseling from the manager about buying. The only person we dealt with was Sabrina, never even met the manager. Overall a great experience and we love our very well kept used car.

My Husband and I were very pleased with our experience at Echo Park. Terry Bennett was attentive, patient and very clear about the process of purchasing a Vehicle. We did not feel pressured, which is exactly what we wanted. He shared what to expect about how the buying process works at Echo Park and was very knowledgeable, we had no idea he had only been there a short time, until we were told. We also inquired about a good place for BBQ and what Terry suggested turned out to be a GREAT BBQ place instead! ....What a successful day! Thanks again Terry Bennet for a pleasant experience!

Very nice staff and clean bathroom.Very beautiful cars and trucks!!! Tell them Cynthia Sent You and pastor Allen

Sabrina Preiss was excellent saleswoman and made it a pleasant experience.

Terry Bennett was our sales rep and he was excellent to deal with. Knowing I didn't have to haggle about price was very refreshing. The overall experience was great. Thanks Terry!

Hands down the best experience I have ever had buying a car. Terry Bennett made the buying process easy and frustration-free. Thanks for doing things a little differently from the traditional dealers. Will absolutely be back to your New Braunfels location for our next purchase.

Smooth, haggle free experience. Great experience. First time purchase from EchoPark but our next vehicle purchase will again be with EchoPark. Manny Gonzalez was really great through the entire process and easy to reach with any questions I had.

I got there late like 8pm and took a little while to attend me but once Terri jump in it was smooth sailing! Ended up leaving with a vehicle at 11:30pm! These guys were detailing and pushing to give me a nice car even at that hour! Daron took time to explain my new cars features, all in all thanks guys! This is the way car buying should be...♡♡

My experience was great. There were no pushy salesmen, the information was accurate, everything was done to accommodate my needs, and the process was very fast and precise.

I RECENTLY HAD AN EXPERIENCE GOING THRU WEBSITES TO FIND A CAR. I KEPT COMING ACROSS THIS ECHOPARK SITE, I DIDN'T KNOW WHAT IT WAS AND IT KEPT BOTHERING ME. THE NEXT MORNING I MADE IT A POINT TO FIND OUT WHERE AND WHAT IT IS. I FOUND IT, WENT IN, ASK DO THEY TAKE TRADES AND THEY DO. FROM THAT POINT ON IT WAS A DREAM. MONIQUE, A SALES REP, APPROACHED ME AND ASK WHAT WAS I LOOKING FOR, I BRIEFED HER AND SHE MADE IT ALL HAPPEN. I PURCHASED A GREAT SUV AND LOVE IT, I LIKED THE SERVICE SO MUCH, I INQUIRED ABOUT A JOB. BLESSED EXPERIENCE,,YOU GOTTA GO HERE.

Definitely not the car buying experience I was expecting. Daron and Terry were so helpful, showing me not just the vehicles I went in to see but also others that were similar and in my price range. They took the time to explain all the features and once I decided on my purchase, the financing and paperwork only took about an hour. Driving away in my new car, I couldn’t believe how quick and easy everything was. Will definitely recommend Echo Park, Daron and Terry to anyone looking for a new vehicle!

My wife and I sold two vehicles here. Nicolas Singley was easy to work with and made the process flawless. We got a great deal for the vehicles we sold and will definitely go back to either buy or sell in the future. I would recommend EchoPark for anybody looking for a nice environment, quality associates, and good deals.

Wonderful experience! The time my husband and I spent inquiring and ultimately purchasing a vehicle with Echo Park New Braunfels, Texas has been flawless! The employees are very professional and wonderful to work with. I had the pleasure of working with Sabrina. Her wealth of knowledge in the automobile industry is amazing and refreshing. She is also a very good listener! This is a whole new way of purchasing used vehicles and going forward we will return to Echo Park for our vehicles. Best regards, Fay Meloy

Easiest experience ever! Came in to get an estimate on selling our truck on Saturday and came back and dropped the truck off on Monday and had a check in hand for an extremely fair price!! Sergey and Nick were excellent! No pressure to purchase anything!! Definitely recommend to anyone in the market!

Proud to say I was Terry Bennett’s first ever sale! I read many bad reviews about people being pushy or unfriendly. Terry is the exact opposite. Friendly, unassuming and knowledgeable about the sales process since he came from the finance side previously. Process was easy and painless. Highly recommend you ask for him!!! Congrats on the new gig, @Terry Bennett!!!!

We went to New Braunfels looking for a particular make and model. Sabrina showed us exactly what we were looking for at a fair price. The transaction process was quick and painless. The evaluation of our trade-in was very courteous and thorough. We will be back for another purchase.

First off I just wanna day a BIG thank you to Jeremiah, he was extremely knowledgeable of each car, he didn’t pressure me into anything. Relaxing and friendly environment. Everyone there was super kind and helpful, the manger approached us and introduced himself and explain how Echo Park is not your basic dealership, which is so true 🖤 I would 100 percent recommend. Thank you for assisting me in purchasing my first car.

Sabrina(sales) and Cody(finance) were amazing! They went above and beyond to make sure we were taken care of. I would recommend Echo to everyone. In fact my sister is going to visit them soon to purchase her next vehicle.

Sabrina and Peter were very helpful with my son making his very first car purchase. The manager took care of us very well also. Highly recommended!

Great place to buy a vehicle. Costumer service is amazing. Ask for Javi. He went above and beyond for us

Pros: everyone was super friendly and came by to introduce themselves. Sabrina was knowledgeable and answered all of my questions. Cons: spent 3 hours at the dealership which is twice as long as I've ever spent. Interior of the car was dirty, and gas tank less than half full both of which I didn't notice until the next day. Felt pressured to buy Gap insurance and a protection plan. I never added those on, but having to say no 10 times was exhausting. Overall: wasn't a horrible experience, but it wasn't the greatest. Nothing really stood out as exemplary compared to other dealerships. I would buy again from here to see if my next experience was better.

Manny helped us out and was extremely friendly, very knowledgeable, and we have a very pleasant experience purchasing our new Audi A4. He was very clearly communicated with us the way Echo Park Automotive operates so there were no surprises. We are happy with our purchase and would certainly purchase another vehicle from Manny and Echo Park in New Braunfels, TX

I had an amazing experience at Echo Park New Braunfels! Every person in their staff is friendly and allows a potentially stressful experience go smoothly. Daron E helped me through the entire process and I walked away very pleased and confident in my purchase. Best experience I've had at a dealership with no BS sales pitches. Thanks again Echo Park & Daron! Would definitely recommend!

Echo Park is awesome! So different than the normal car dealership. No high pressure, we met 2 different sales people (Woody and Eric) and they were both great. No torturous couple of hours in a small room with a finance guy. Your salesman does it all. I went home with the perfect car for me!

Found EchoPark in New Braunfuls while searching for a vehicle on the internet. Peter Molina was very helpful and gave lots of good advice since I didn’t have a lot of experience shopping for a used car. I highly recommend EchoPark and recommend you see Peter if he’s available.

Manny was wonderful from beginning to end! knowledgeable professional and fast! we were in and out within 1.5 hours. we did have to request additional bank checks to ensure we received lowest interest rate. would have been great for him to have checked them all first. turned out to be a $3,000 difference for us overall. still a great and easy experience. love our new truck!

My wife and I were shopping for another car and decided to go to EchoPark . My wife arrived about 30 minutes before me and met with Cliff. When I arrived she had driven 2 cars and was one the third. We drove 5 cars and decided on a Ford Fusion. Cliff explained that the sales staff was salaried and on commission therefore no pressure sales tactics. The experience was better than any other dealerships. No pressure and while there Cliff told us to drive as many cars as we wanted. The prices are way below the other dealerships I looked at and the process was easy. We will certainly be return customers.

We researched what we wanted and found the best deal at Echo Park. We went in, test drove, and bought within two hours. Easiest car buying experience ever. Nothing is fun about car shopping, but they sure made it easy and efficient.

Absolutely first rate experience. From beginning to end, Eric walked us through our entire experience like a pro. He treated us with respect, showed tremendous patience, and never pressured us at all. Eric was a great advisor and helped guide us through a purchase that we left feeling comfortable and confident about.

Absolutely first rate experience. From beginning to end, Eric walked us through our entire experience like a pro. He treated us with respect, showed tremendous patience, and never pressured us at all. Eric was a great advisor and helped guide us through a purchase that we left feeling comfortable and confident about.

Absolutely first rate experience. From beginning to end, Eric walked us through our entire experience like a pro. He treated us with respect, showed tremendous patience, and never pressured us at all. Eric was a great advisor and helped guide us through a purchase that we left feeling comfortable and confident about.

It was really nice and easy, everyone was nice, but mostly what was really good was that there prices are very good, like really good I’m very happy

My husband looked at a car this morning. We decided we wanted a different one they had in stock. They were working the process and my husband got called into work. They rushed everything to get him gone and let me finish. I was totally impressed. Not to mention I love the no haggle pricing.

Michael and Cody were very straight forward and super easy to talk to. This is the fastest I've ever purchased a vehicle. I'd buy here again.

My wife and I had a great experience at EchoPark. We found the car we wanted online and went in to test drive it. Sabrina was our “experience guide” and she was very helpful, knowledgeable, and kind. We are extremely happy with the car, service, and the whole overall experience. We highly recommend EchoPark!

I called ahead on a Saturday morning about 2 hours before I arrived asking about a specific truck. When I arrived, i checked in with Monique at the front desk. She was very helpful and prepared to give information about the vehicle I was interested in. It was a super easy going process, and I was in out with my new truck within about 2 hours. Very friendly and helpful staff all around. Thank you.

As a first time buyer and dealing with multiple car dealerships, the experience and service at EchoPark was superior to others. Sabrina Preiss was an excellent “experience guide” from the moment we walked in until the moment we left. If you have the opportunity to work with Sabrina do it!! I highly recommend Echo Park Automotive in New Braunfels. Thanks again!

Peter Molina is who helped us and he was awesome! Highly recommend!

I was originally referred to Echo Park by my sister in law as her experience was very pleasant. She said she was in and out in 2 hours! Monique reached out to me via phone and text about the Jeep I was interested and was very helpful through the entire process. She was NEVER pushy and was completely honest and caring the whole way though. The entire team was so nice, and the atmosphere was great. Best part is they were able to work with me and do things on my time and they way I wanted. Not to play the girl card, but I've been taken advantage of a lot at various automotive places and it was nice to be treated just as I should. I will refer anyone to Echo Park all day every day!!!! Ask for Monique!!

Was well greeted apon arrival.Well respected.Great service.Expexted to be there all day.In and out in 3 hour.I actually think I saved lots of money by going to Echo Park vs a actual car dealership.I recommend Echo Park is the way to go to purchase your next vehical.I'll be back Echo Park satisfied customer Thanks.

Our visit there was great! It was quick and easy and no hassle whatsoever. Our sales guy "Big Cliff" was awesome! I definitely recommend this place and I will definitely be back.

Eric was amazing. Polite, friendly, and super efficient. We were in and out within two hours in the perfect car.

Excellent experience buying a car today. We went in focused on one make and model and left with a different and better car at a great value. Luck must have been on our side because we ended up with a great "Experience Guide ", Sabrina. She showed us the vehicle we wanted, then proceeded to show us other vehicles in the same class and price range. We test drove 4 different vehicles until we fell in love with the last one we drove. She gave us the space to discuss amongst ourselves and make a decision. The sales process was easy. Great all around experience. I highly recommend Echo Park Automotive in New Braunfels and I highly recommend Sabrina. She made the experience amazing.

So I went here today to look at cars for my brother in law, we have been here twice and and both times the customer service was great. They helped us out tremendously and that is why we came back to them again. I’m very upset how Sabrina handled this last visit, she didn’t even show him the car he came to look at because she said it was out of his price range and didn’t want to bother even running his credit because he’s young and didn’t want to damage his existing credit which I understand but to basically say you can’t afford this car you should try to get a car that’s around 10,000 instead of 20,000 is something you should never tell anyone. She also said that “it was too much car for him”, to come back another time when he’s ready. We didn’t see a car at all nor did she waste her time on us, was literally there for 10 mins and I drove 30 mins to get there. Not satisfied at all with the way Sabrina treated my brother in law, it’s not easy for young buyers and her mentality of buying a car made me feel even horrible for him to have to hear that.

I’ve never had a better experience shopping for a car. The process was very smooth and we just worked with one person for everything rather than 10 people at a normal dealership. The salesman Manny was amazing! He was extremely knowledgeable and stayed after closing to help us because we were from out of town. I’d recommend EchoPark over CarMax any day.

The staff made my car buying experience very pleasurable. I didn’t feel like I had to negotiate and they were very helpful.

What an awful experience. I contacted this dealership over the weekend for a Tundra. I received a few email exchanges from Judy Benson claimed the vehicle was STILL AVAILABLE as of yesterday, 26 August. We scheduled an appointment for today, 12pm on 27 August. I even called the dealership earlier today to confirm the vehicle was still available at 10am before I drove TWO HOURS to see the vehicle, and it was CONFIRMED the vehicle was in stock at Echo Park, New Braunfels. Guess what? I show up, sit down, agent goes to retrieve the vehicle for a test drive and it’s not there. The manager walked up to apologize that the truck was sold on Saturday. So it was sold on Saturday, but since SUNDAY this company has been trying to sell this vehicle for me. Waste of my time. And 4 hour round trip. Thanks for nothing. At least they were nice about it, but they’ll never receive my business ever again.

What an awful experience. I contacted this dealership over the weekend for a Tundra. I received a few email exchanges from Judy Benson claimed the vehicle was STILL AVAILABLE as of yesterday, 26 August. We scheduled an appointment for today, 12pm on 27 August. I even called the dealership earlier today to confirm the vehicle was still available at 10am before I drove TWO HOURS to see the vehicle, and it was CONFIRMED the vehicle was in stock at Echo Park, New Braunfels. Guess what? I show up, sit down, agent goes to retrieve the vehicle for a test drive and it’s not there. The manager walked up to apologize that the truck was sold on Saturday. So it was sold on Saturday, but since SUNDAY this company has been trying to sell this vehicle for me. Waste of my time. And 4 hour round trip. Thanks for nothing. At least they were nice about it, but they’ll never receive my business ever again.

These people CARE about their customers. Thank you Sabrina, Rommel, and everyone @ EPNB for being amazing!

Jeremiah Drexler was my experience guide today while car shopping. He was extremely informative and helpful with any and all questions. He explained step by step the car buying process and was fully transparent with every detail. Once I chose my new car he walked me through every step and made it a very comfortable situation. The best thing is that you only deal with your guide who is there from the beginning to the end. I will definitely trust Jeremiah Drexler and EchoPark with my business again!

They staff are very friendly and welcoming. Although, they do not allow haggling on pricing or outside financing so we ended up going somewhere else.

Easy process, manny was very helpful!

Went with my girlfriend to this dealership and my experience from start to finish was wonderful. Cliff McGuire took excellent care of us, wasn’t pushy, and was very friendly. We had trouble getting some of the necessary paperwork required for purchase and Cliff was nothing but patient with us. Bottom line if you’re in the market for a used car go to Echo Park, ask for Cliff, and then thank me later.

I just bought my first car through Echo Park and I had an AMAZING experience with Cliff McGuire. He was so patient, understanding, and genuine! He had our best interest at mind and I never once felt pushed or pressured in any direction. He sat around and waited for us to get paperwork from my boss for literally hours and just hung out and chatted the whole time. Not only was he a knowledgeable and charismatic salesman, he’s literally just a nice guy! If you’re going to buy a car you NEED to do it at Echo and with Cliff. Cannot recommend him or the dealership enough. THANKS CLIFF AND ECHO!!

THEY SAY THEY'RE DIFFERENT THAN ALL THE OTHER USED CAR DEALERSHIPS. THAT'S RIGHT, THEY'RE WORSE! LIED TO USE SEVERAL TIMES DURING THE COURSE OF NEGOTIATIONS. WOULD NOT DO BUSINESS WITH ANY CREDIT UNIONS, WILL ONLY ALLOW $5K DOWN PAYMENT. INSIST ON USING THEIR BANKS. THATS BECAUSE THE MANAGERS AND SALESAMEN GET COMMISSIONS FROM THE BANK FOR WRITING THE CONTRACT. I WILL SAY THIS AS A POSITIVE; THEIR WARRANTIES SEEM TO BE RELATIVELY REASONABLE. I WOULD NEVER GO BACK THERE AND DONT RECOMMEND ANYONE ELSE GOING THERE, EVEN IF YOU'RE DESPERATE, THERE ARE OTHER MORE REPUTABLE(DON'T BELIEVE I JUST SAID THAT) AROUND, BUT BE CAREFUL OF THEM AS WELL. GET YOUR OWN FINANCING BEFORE U GO. READ EVERYTHIHNG CAREFULLY....

This whole place is absolutely amazing by far the most efficient and respectful car buying experience of my life the system is a great system but first and foremost i have to say thank you to Cliff for his respect and determination get me and my family in a car Cliff was absolutely PHENOMENAL working with me step by step for what worked best for ME not him Cliff is an amazing man that cares about getting you in the car YOU want or need not what they are trying to hustle you into so go ask for Cliff you wont be disappointed!!!!

the sales person was very nice. I applied on line so it was approved but it still took long for the paperwork. I understand, good experience just not perfect

(Translated by Google) Good attendance (Original) Buena atecion

We walked into Echo Park and immediately felt at ease! Sabrina helped us find our dream car. It was a safe environment which is so important when making such a huge purchase! We felt comfortable when discussing all the details and knew we were in good hands with her. We can’t say enough good things about this place and now we’re driving off in a new Tahoe for our growing family. Highly recommend Echo Park when buying your next vehicle!

Hands down, the easiest and most fluid and enjoyable experience I've ever had purchasing a car. Bryan was amazing from start to finish. He had great communication and sent me all of the info/photos that I requested since I was out of state. I've never dealt with just one person throughout the entire purchase (no manager, finance guy, etc). I got a crazy good deal on a car with only 1575 miles on it and flew out from MD to TX the very next day after the listing went up. The entire process took less than an hour and I was on my way home with my new ride. I couldn't be any happier with how everything went down and I highly recommend EchoPark and especially Bryan. A++

Mike was super helpful! This was my first time buying a car and he helped me the whole way through it making it super quick and easy for me.

My wife and I needed something affordable and more reliable for our family. We worked with Michael to find something that would fit our budget. He was very knowledgeable, informative, and honest. He was open about all of EchoPark’s processes from how the vehicles are vetted to the sale and the warranty coverage you get afterwards. He even stayed late to make sure all of our questions were answered and that we could be confident in our purchase. Thank you Michael and all at EchoPark New Braunfels!

Super nice,clean, and friendly environment. Speedy service! Helped me get the best deal and did everything they could to help me the most!

Very pleasant experience . So very professional . No pressure sales . Quick , easy and out the door .

Very friendly and fair

What can I say about EchoPark? Well for one, their customer service is exceptional and their team is jam packed with professional and genuine people. I was working with Jordan and Cliff, and from the moment I started my inquiry about a Jeep Renegade they had, they were willing to work with me since I am currently living in California. I told them about my dilemma and how this is going to be my first vehicle purchase where I would need financial assistance. This kind of decision is very crucial, time consuming, and money consuming. I told them that I would be booking a flight so I could go see the car and look at it. I was blown away by their service and assistance during my trip over there. I didn't feel pressured into buying the car, even when they were holding the car for me. After much thought, I decided to buy the vehicle and I couldn't have been happier. Their extra coverage is also a HUGE bonus since it adds 75,000 more miles to your vehicle. Now, despite me being a mechanic myself and fixing all my previous cars without the help of dealers, it's a nice change of pace to be able to have the car parts and repairs covered if anything should happen to it! Which actually came in handy the day after I purchased the vehicle, the 'check engine' light came on, which got me concerned since I had just bought it and barely drove it home! BUT FEAR NOT! it was only a faulty thermostat and they fixed it the next day! They even covered the rental car charges but I didn't feel that I had bought something that was going to be a lemon. I am very happy with my purchase, I drove it from Texas to California a few days afterwards and have been happy with it ever since! This is the very first dealership that is unlike any other dealership that I've ever been too! I cannot recommend it enough for a vehicle purchase, first timer or not, definitely go here and seek out Jordan or Cliff. Anyone there will be more than happy to work with you and assist you!

I wish I could give EchoPark a 5 star review, but I can't. Our salesperson Mike was nice, but the closing experience itself was frustrating. I repeatedly asked to see the contract and total fees but they kept us waiting for over an hour and a half before showing it to us. While the car appeared to be a good deal, by the time all was said and done there was close to $4,000.00 in fees added to the purchase price (a large chunk of which went to the warranty they wouldn't tell me the actual price of). To make matters worse, the 2016 Subaru has spent more time in the shop for repairs in the month that I have owned it than my 2008 CRV did in the entire 6 years I owned it. Less than a week after purchasing the vehicle several service lights came on that required multiple trips to the dealership to fix. Its possible my experience was an anomaly, but I will not be returning to this dealership.

Love this place from the moment I walked in the most professional staff

Fast and friendly service! Easy and quick pre approval.

Friendly and kind service. Love the no pressure sales tactics. Sabrina and Jeremiah were a joy to work with at Echopark. Definitely a different kind of car buying experience. Will use Echopark again when I need a new Vehicle.

Very friendly sales staff. No pressure sales. Easy financing. Pain free paperwork 😊

When I walked in I was greeted right away and was immediately felt relaxed not the usual pressure or wait the other people. Daron Esquivel was a pleasant surprise , listened to what I wanted and immediately took me to what wanted not trying to uppitch on other things. All questions were answered to my satisfaction and he made sure I understood everything. Totally professional in his approach and made me feel good when I left knowing I got a good deal which I did. Recommend Echo Park to anyone looking for a vehicle and if Daron is around get him a total pro I’ll be back definitely

I had a wonderful buying experience at EchoPark New Braunfels. Eric Harris was thorough, honest, helpful and kind. He took his time answering my questions and was patient with my decision making process of trading in my truck for a Tahoe. The other staff members were extremely welcoming and kind also. I highly recommend buying a vehicle from them. Thank you, Eric and the rest of the EchoPark New Braunfels family.

We walked into EchoPark an hour before closing. We immediately felt comfortable. The atmosphere was so laid back, very unlike the other dealerships we'd been visiting. We worked with Clint, and we never felt rushed or pressured to buy anything, despite the late hour. They had a huge selection of vehicles and we found one we really liked. The buying process was so easy. We were able to do much of the work over the phone, so when we went to pick up our new car we literally walked in, signed the paperwork and were handed the keys. Smoothest car buying experience ever! We'll be buying another car in a few months and will definitely go back to EchoPark.

Amazing experience at this location! Staff were very friendly and helpful. I had an issue with a vehicle I purchased and they were very prompt to not only fix the issue, but go above and beyond to make it right. I highly recommend EchoPark. Don't waste your time and energy at a dealership.

Was not sure of Echo PA but it really turned out to be pleasant experience and no pressure or wasting time. The salesperson was friendly and informative and would definitely recommend EPA.

My 2016 Lexus ES 350 purchase at EchoPark was a perfect car buying experience. This was my 44th vehicle to purchase and I am so happy to have found Echo Park near me in New Braunfels. I researched nearly every 2016 Lexus ES 350 within 200 miles on several different car buying search sites and EchoPark had the best prices and the cleanest low miles leases return vehicles available. All of their vehicle descriptions were accurate and thorough with many great pictures. All of my top possible selections with the options I wanted were cars at Echo Park. Their cars were several thousand dollars cheaper and had much lower miles on them. The buying experience was exceptional also once I decided on the cars that I was interested in purchasing. Sales people are NOT on commission and there is no pressure sales at EchoPark. Cliff helped us from beginning to end with the entire purchase process from greeting us, test drives, answering all of our questions, and completing all of the paperwork to finalize the sale and transfer. I am so happy to have discovered EchoPark and will go straight to their inventory whenever I am ready for my 45th car and beyond as in my opinion, there is not a better place or process available for shopping for and purchasing a vehicle. One Very Happy Customer! Bob in Kyle, TX.

We are very impressed with Echo Park in New Braunfels. The car buying process was so smooth and streamlined and worked out perfect for us. Everyone was very professional and helpful. Our salesman was knowledgeable and courteous. We were able to buy the exact car we came there for at a very reasonable price. We will be recommending Echo Park to everyone. ✔️

We had a good experience at EchoPark purchasing our latest car. Our sales rep Peter Molina was helpful and kept us informed every step of the way. We got a fair price on both our trade in and our new purchase.

Friendly, quick and efficient car-buying experience. Peter Molina was especially helpful -- he answered our questions and made helpful suggestions when we needed it. SO much better than our previous experience at another dealership!

We had the Best experience ever shopping for a car at the New Braunfels location. This is by far not your typical car dealership. It's a totally different experience. Our representative Sabrina Preiss was very helpful and friendly! There was no rush, no haggling, no stressing! She was very informative, and made it fun to shop! It was a very smooth transition we drove in with an old car and out with a new,simple! 5 Stars! ⭐⭐⭐⭐⭐ If you happen to be purchasing a car soon, I highly recommend EchoPark and ask for Sabrina! It was a blessed day yesterday! Thank you Jesus! Happy Customer!

Great service and hassle free!

EchoPark is not like other dealerships. This place is full of friendly faces willing to go the extra mile. Peter Molina was an excellent salesman and made the driving/ buying process as smooth as possible. I am so happy with my purchase and would highly reccomend buying with EchoPark. Rommel and Isaac were also a big help when I needed to bring my car back for minor maintenance. Keep up the awesome work guys!!

This my first Google review. I am writing because this was the best used car buying experience I have ever had. Our sales rep was Peter Molina, not pushy at all, just directed us to the car, test drove and we were out the door after a few signatures. This place is no haggle, no stress. I will definitely return to Echo Park!!...and by the way, their prices are unbeatable!

Had a superior buying experience with Peter Molina at EchoPark in New Braufels. I was searching for a low price, low mileage, like new car for my 16yr old son and I found it here. We purchased a 2012 Mazda 3 for blue book with only 54k miles. This car looks brand new. The no hassle no pressure quick sale was the best. Kid loves the car and Momma is happy! Thank you Peter Molina!

I was extremely happy with my purchase from Echo Park. The system for buying a car they have in place is much more streamlined and easier than any dealer. 1) You work with one person, not 3 or 4. 2) They don't force things on you, like extra expenses and fees. 3) the time it takes is far less, if you've done your homework online to determine the car is one to your liking, you can test drive and finalize paperwork in half the time. I don't want to waste 3-4 hours for such a simple purchase! I hope to see more of these in the future to help people avoid going to the dealer and getting shafted!

The process was smooth and very stress free. I was very well educated by the care sales person and they took their time with me. I really love EchoPark.

Fast, courteous and easy to get my truck. First time buying a vehicle was pleasant.

EchoPark is definitely not like other dealerships. Sabrina was the best. Very helpful and informative from test drive to signing. We didn’t have to take all day going back and forth with some invisible finance guy pretending to give us a deal. The price was perfect and the experience was top notch. Will definitely head to y’all again when I am in need of another ride.

•AMAZING• from the time I was greeted at the entrance by smiling faces followed by the fastest purchase of a vehicle I have only seen in movies!! Seriously AmAzInG!!! Immediately after arriving I felt this amazing energy throughout the building that can only come from happy employees doing what they love. All smiling and helpful faces unlike those that I’ve encountered at the traditional dealerships. Kid you not...Just last week while in a “undisclosed dealership” while trying to find restroom and or get coffee, so that I may remove toothpicks holding eyelids open due to being held captive for 10.5 hrs!! I must have spotted 15 employees at different times hiding & ducking their work duties!! In which I can only imagine stems from “unhappy work environment” I’m telling ya’ll Echo-park automotive is Revolutionizing the new way of buying a vehicle... Or at least a used one! **Special shout out along with “ I’m not worthy ” bow goes out to Sabrina Preiss for simply being fabulous, genuine and amazing**

Great experience! Michael Rodriguez helped us get a new vehicle and was very professional through the whole process! We were in and out within 2 hours! Def recommend this place!

Getting a new car was not on the agenda when I first woke up. But life happens. I found a vehicle I was interested online . Setup an appt and went in for a test drive. From walk in to driving off the lot with a new car within 2 hours. My sales guy Peter Molina was very easy to work with and answered all the questions I had. They just gained a lifetime customer.

I bought an SUV here a few days ago. My salesman was Jeremiah and he was extremely helpful. He was not pushy and made sure to find an SUV that I LOVED! I was in and out within a couple of hours and I couldn’t be any happier with my experience there! Definitely recommend! Don’t go anywhere else, go HERE!

The Moment My Husband and I walked in we were greeted by Cliff. He was super Laid Back with a Wealth of knowledge of the Vehicles. We had our minds set on a particular truck coming in. Cliff never once was pushy or try to up sale us. He remained in the criteria we were looking for. It was such an Easy Buying Process. We spent 2 hours there and out the door with our truck. Great Place with Wonderful People.

My car buying experience was the best I’ve had. No pressure, no B.S. and a laid back environment. I was able to get a nicer car than I thought I could get and got it in the price range I wanted. Ask for Daron

Very smooth and easy buying process. Great staff and comfortable atmosphere. Darron helped us out and even threw in a few extra things! Highly recommend.

After a VERY long day at multiple dealerships we found a car on CarGurus that we were interested in at EchoPark. We called to see if the car was still available to avoid driving all the way to New Braunfels to not find what we wanted. The receptionist on the phone was very helpful and assured us they had the Jeep Patriot and also 2 more that we could look at. Once there, everybody was very courteous at the reception desk. Peter Molina was our sales advisor and was great to work with! The atmosphere at Echopark makes the whole buying process easy as well. It's a very nice facility with an area for kids to play in, which was great for our toddler. Our sales advisor, Peter, was a pleasure to work with. He got us into the car we were looking for and took us on a test drive. We arrived an hour before the dealership closed and we would have been done with the whole buying process had it not been for my bank. He was very helpful in helping us figure out what we needed to do. I'm a first time car buyer and I really enjoyed my experience at Echopark. We came the next day and within 20 minutes, we had all the paperwork signed and the keys in my hand. Peter was very efficient. I recommend anyone to go see him. He goes out of his way to help you, including being reachable after and before his work hours, to assist you. We are very pleased and will be doing our car shopping here if we ever need another car!

Excellent car buying experience. They only have vehicles 2012 and up so it really pushed my top dollar budget. Sabrina spent hours working with us finding the perfect car. No pressure. I will definitely buy from her through Echo Park again.

Had a great experience through echo park in new braunfels. With the help of Uriah in costumer service on the phone and Eric Harris in the store I was able to find a car on auto trader check the availability and go in test drive and buy the car in 2 day! Really easy process very straight forward about cars and great prices.

Just bought my awesome CAR! So excited. Awesome experience here at EchoPark. Great service by all employees. Thank you to Michael Rodriguez for all your help, looking forward to your help and assistance in the future if I ever need anything. Thank you.

Your location is very easy to access, very clean and the sales staff was overly helpful, knowledgeable, and friendly. My guide, Isaac, was as good as any salesperson I have ever dealt with. This guy knew his stuff. I will definitely recommend all of my friends and family to Echo Park.

Sabrina was awesome!! This was my first time buying a car and she helped me each step of the way. She was patient and super personable. I was nervous at first that they would just push me to buy and try to move my budget up like other typical dealerships, but it was the exact opposite. In the end she was able to help me find the best car for me! Highly recommend echo park and Sabrina.

Sabrina greeted us at the door and found out what we were interested in right away. It was a very relaxing and friendly experience. No forceful or intimidating sales techniques here, just a casual walk looking at the available inventory. Upon our return visit we found the vehicle we were hoping for and drove it home the very next day. Very happy with our purchase!

The best car buying experience I have ever had. Sabrina was very informative and easy to work with. EchoPark is lucky to have her!

Daron Esquivel did an amazing job! He was very professional, informative and fast. He made the entire process easy and fast. I will definitely recommend EchoPark Automotive because of Daron Esquivel.

Daron Esquivel was an amazing sales person and made us feel at home during the buying process.

Sabrina Preiss is amazing. She helped my granddaughter in achieving her dream! Great vehicles here!

With a few spoken words me and my significant other Tasha decided to check out EchoPark. I would have to say I was impressed. First of all the we saw and wanted seen on internet we parked next to pulling in. No one approached us strange I thought. Any hoo I continued inside. Sabrina Preiss greeted me and Tasha, next thing I knew we were driving down I35 it was brought to our attention air-conditioning was blincking off and on they stated they would fix no extra charge. Gave use a 3 year extended warranty cheap price. Most dealers wouldnt even think about giving it away at such a great price. I will drive home with it Sunday back to Lubbock.

Professional sales team, clean and organized dealership and LOTS of vehicle on the lot to choose from.

I stopped by EchoPark to take a look at a vehicle for my just turned 16 year old daughter. The salesperson I dealt with, Jeremiah, was extremely helpful, very professional, and not pushy in any way. The purpose went very quickly and we drove her vehicle away shortly after I arrived there. Their selection of vehicles was very good, too.

We just bought a car today. Our salesman Bryan "Woody" Woodrom was fantastic. The entire process was smooth and stress free. Highly recommend them :)

Very professional, patient and it really shows that they care about the customer! Jordan was great! Highly recommend!

Just bought my first car from here Jeremiah was very helpful and the experience was great. Definitely recommend this place!

Great buying experience. No pressure. Dealing with real numbers. Simple and Easy! Sabrina was great to deal with!

I recommend EchoPark to all of my friends and family! They are changing the way people buy cars!

I enjoyed the whole experience.

Had a fantastic experience with this dealership, extremely friendly, no pressure, very relaxed. Was able to see a wide range of vehicles. The whole process was fast and pleasant. Would absolutely buy here again.

Highly professional staff with excellent knowledge and very courteous. Mr. Jordan Ramirez, an Experience Guide, welcome me prior to my appointment time and was waiting for us by the entrance door to immediately give us a tour of the dealership and how EchoPark operates with their pricing and financing options. He is absolutely knowledgable and is patient beyond measure. Needless to say my wife and I have looked at multiple vehicles from multiple dealerships and Mr. Ramirez and EchoPark stand head and shoulder above any I’ve dealt with. Thank you so much for the service and we will definitely be purchasing our next vehicle from EchoPark.

If you are lookin for a new car, come to echopark New Braunfels! Best deals in the market and dont’t forget to ask for my boy Javier! You will get the best of the best!

Was searching for a car since March so my patience was gone. Went to north park Audi found a A3 but it was way over priced. Ended up going to the Echo Park San Antonio and was immediately pressured into a car that didn’t meet my accommodations, so I went to echo park New Braunfels, met cliff and within two days I drove off with the perfect car. It was super smooth and I’m extremely satisfied. Highly recommend coming here.

As a first time financer, We went in thinking they were going to try to screw us BUT, that was not the case at all. Although we didnt want to dealer financing, it worked out in the end. We got an amazing car that was only a year old and for a ridiculously great price!! Darren, our guide was super helpful and not pushy at all!! We told him exactly what we came for and we were in and out in 2 hrs!! It was great and i got to drive my car home that day. I'm glad we went when we did because they had just lowered the price on the car and not even 20 mins after we signed, a young lady came in wanting the same car!! I cant say enough great things. Thank you guys.

Very deceptive. Test drove a Kia Sorento. Was brought out an approval for financing with Ally Bank with no verbal explanations and a rush to sign it. Every option such as warranty, gap, and fabric and paint protection was added. When I asked them to remove those things, they said that they were required for my financing approval. I told them I didn't want those things, and they then proceeded to deny me. This is a warranty farm in collusion with Ally bank. Be careful. Would never trust them again. I am reading other reviews of people experiencing the same thing. I have reported this to the Texas Attorney General, Federal Trade Commission, and Consumer Financial Protection Bureau. I encourage anyone else that has experienced this to do the same. With enough reports, they will have to answer to the authorities for this. Forced Finance and Insurance products as a prerequisite to financing is illegal. Guess who sells the warranties? Ally. Don't buy their warranty and they reject you. So you aren't only getting a bad rate, but also a huge write up on the price. I have a guy that can pretty much replace everything on a car for the price of their warranty. Google Ally, EchoPark, and Sonic and you'll see exactly what is going on here. Seems counterintuitive that someone would get a rejection for refusing a warranty and instead putting the large down payment into the equity of the vehicle until you realize the cushy relationship here between Ally and EchoPark. Complete scam. Should be investigated, shut down, and run out of Texas.

So glad that I went there! I had been looking for a car for almost a month when I located a couple here. I love the fact that you don't have to negotiate a price. The price listed is the price you pay, such a relief. There was no pressure and was a great experience. I bought a Toyota Camry and I'm loving it.

Hate buying new vehicles because I dont like the games dealerships play. Nowhere near the case with EchoPark. Very transparent and honest. My salesman was even paid salary so there was no pressure. I was in and out in just over an hour. Cant say enough about this place!

An AMAZING experience at EchoPark New Braunfels. I purchased two vehicles from here. Manuel Miranda was my (Experience Guide). Very cool atmosphere, new technology and a positive attitude from everyone who works there.

I bought a 2016 with less than 40k miles. It was the lowest price challenger that met that criteria within 200 miles. Car was ez to buy and I only dealt with one person the whole time!

Straight forward and they made my time well worth it! My family and I were in and out in 3 hours. I would recommend this place to all my friends and family!

Bought my CRV and Sierra from EchoPark and the experience was like nothing I have ever experienced at Carmax or any other dealer. Staff is friendly and the prices are amazing. The facility is state of the art, clean, coffee bar, big screens , and inviting. Will never go anywhere else to buy a car again. BTW bring your Carmax offer and see how much more they offer. WOW!

reported this dealership to state attorney general for deceptive sales practices. falsely advertise a car and then tell you it’s not available, but others are.

Chadwick was especially amazing! His personal, friendly approach were at least half the reason for buying a car here!

Every single person has a positive, friendly, and outgoing attitude. They will treat you like family without feeling pressured.

This was a very enjoyable car buying experience. EchoPark has a unique business plan where no cars are older than three years old or have over 30k miles on them. So basically your are buying an almost new car for half the price. All the employees are on salary and not competing with each other for commissions which makes for a very pleasant environment. My sales representative was Daron Esquivel and he couldn't have been more positive and helpful. After I had paid for my car he brought over a colleague, Rommel Echauri, who had encyclopedic-like knowledge about the make of car I bought. They were both upbeat and clearly enjoyed helping my wife and I out. A great place where you can buy any car you want for half the price.

I loved that this place is very modern! Staff is well trained to fit the environment. We had a great experience and fast pace process of getting into a new vehicle. Although you cant negotiate/lower vehicle prices, that seems to be only thing that's left out of this being the BEST car dealership.

Daniel Lopez is amazing I’m in the hunt and he definitely answered all of my questions! I would recommend him to anyone!

Bought my BMW 428i this past Saturday was helped by Jordan. Just an outstanding customer experience and by far the most non stressful buying process I have ever had great business model and friendly atmosphere

I had been toying with the idea of buying a car for a while, but the timing was never right and no one could get the numbers where I wanted them. I was just browsing around to see what was for sale and I saw an insanely good deal for TWO cars that caught my eye. I did some math and called about them. They immediately made me an appointment to come test drive. I went and they immediately made me some coffee, took me to the car, let me test drive, and had the numbers I wanted to see within an hour. They offered me nearly $1500 more for my vehicle than any dealership had. I had issues getting a copy of my title and they were so patient and bent over backwards. I ended up paying a little bit more monthly than I had wanted, but the warranty was totally worth it. a HUGE shout out to Peter and Natalie for being such good sports and making this a painless process!

I bought a used SUV here about a month ago. The woman (Marisol) in charge of the paperwork unfortunately misspelled my last name. I didn't catch it until I got home. I called them to alert them to the error and had to drive 3 hours round trip to correct it. Today my plates and registration came in and guess what? They didn't bother sending in the corrected version that I drove 3 hours to sign. After calling their office 3 times today, I finally got an answer and they told me I'd have to go down to the county to fix it. So now I have to waste more of my time on their mistakes. They have offered me NOTHING for this mistake. I will never recommend them to anyone and will make sure everyone I know knows how much they don't value their customers.

I will continue to relay our experience to everyone I know and will meet in the future. If a person has 75% in cashier check made out to the auto dealership and outside financing, they will continue to use high pressure sales with different people coming at you using manipulation tactics. Having driven over 5 hours and remaining there for 3 hours was not a game for me to play with them. I wasted my PTO and gas money because I was going to get the car. Once they realized they could not make money off of financing. They ignored us, mainly the manager. I received follow-up calls from another one with apologies but possibly it was just protocol. I did call him back but heard nothing until the next day. I had already returned the cashier check to my credit union. I should have paid closer attention to the reviews and red flags that kept coming up but I didn't and I own that. I abide by a moral compass and am still surprised though when others don't. It was one of those life lessons. No, I would advise others to take their chances elsewhere.

5 Star Experience...... Staff, Management, Inventory and Pricing are all top notch.

We bought a Subaru Impreza Premium yesterday. We did not get a owners hand book as the sales person said he would print one off also were promised a recall notice that it had. I am disturbed that we only received one key & pay have to come back to your shop to have one made.We decided to buy used to save money I didn't realize that these standard items would not be available. In good faith we provided our expected standard items.

Overall enjoyed my car buying experience at Echo Park. I was disappointed that my 2018 did not come with floor mats, they did not put any gas in the vehicle, and they wouldn’t let me finance with my own bank. I got the car I had been hoping for though!

The Inventory here is all newer, late model vehicles. New condition Lease & rental returns, etc. They post the haggle-free price on the window of each unit. The prices are definitely quite Good. The "Problem" is: they include a Extended Service Contract in your purchase contract whether you asked for it or not. You're rushed thru the closing at a coffee table & easy chair without time/ability to really crunch the numbers. When I got home, I saw the unauthorized expense ($2900.00) in our contract & decided to examine further because it stated the contract could be cancelled at any time. The Extended Warr. looks O.K., though it is a bit over-priced. Also, not needed immediately on a one year old,low miles vehicle. The factory Warranty covers the 2nd buyer for quite awhile, In a few words: Be Careful & Be Aware !

greeted upon arrival, excellent customer service, easily view inventory in several locations within the comfort of the lobby

It was the most straightforward and easy car buying experience I have ever had. I loved the transparency and they weren't pushy at all with the extra add-on packages, etc. My only complaint (it's not really a complaint) is that we couldn't use our pre-approved loan we had through our credit union. They were able to find us a loan through a different credit union that had the exact same terms as the one we walked in with, however, I still would have preferred to use our own credit union. That being said, I still highly recommend this place.

So far, so good! Applied for financing online, had back and forth conversation with a finance manager over text message. I send over all required documents via email and headed to the dealership next day. Everything was smooth and streamlined. We weren't bombarded with 10 salesman trying to get a sale. We walked in, had an appointment and dealt with a great salesman called Brandon. It was the shortest time I have ever spent in a dealership and within an hour we were driving away with our new car.

EchoPark Colorado Springs was a great buying experience! I received several communications from them before arriving to confirm my appointment. It also offered me a chance to ask any initial questions prior to making the trek from Boulder County down to the Springs. I had my eye on a mineral white BMW 328i xDrive. Upon arrival, I was warmly greeted by Experience Guide, Anthony H. He knew I was coming in for the BMW and promptly had it waiting for me in the garage to become acquainted with her before taking it out for a spin. The BMW drove beautifully. There were a couple of things that popped up that Colorado Springs coordinated with Thornton location on regarding getting the engine looked at one final time...as I live up in Boulder County. The only hiccup that I experienced was that I traded my previous car into the Thornton location where I was issued a check. My bank was going to place a hold on the amount so I had hoped that because EchoPark seems to be one company that they could just void the check and still apply my trade in value down at Springs location. Initially they thought they could but ultimately I had to cash the check at Bank of America back in Castle Rock as there are very limited Bank of America’s in the state of Colorado. In my experience, the different EchoPark locations do seem financially siloed between each other. Despite this bump in the road, I am happily driving my little Bimmer around town! Anthony was great! All staff members were friendly and genuinely seemed interested in how I was doing!

I purchased a 2017 Nissan Rogue a month ago only to have immediate problems with the ac. I took it in and they told me it was low on coolant and took care of it. A couple days later the ac was not working again, I then decided to take it in to have it looked at by another company. There is a leak in the ac and I am out $567 after only 30 days exactly. I am leaving 2 stars because they have excellant customer service and a speedy process but I am disappointed with how they check their cars.

Tia was great to work with! I was only test driving the day I came in and felt attended to and that my experience was still prioritized even if I had no intention of committing to something that day.

I went to the Thornton location to look at a truck. When I got there a salesman named Gray was extremely helpful. The truck turned out to be not what I was looking for. He helped me find the perfect truck, which happened to be at the Centennial store. Both salesmen I worked with there, Scott and Nick, were very professional and made the whole process painless. They gave me a more than fair trade on my vehicle and worked to get me a good rate within my budget. I have already referred friends and family to this place. I don't think I'll buy a vehicle anywhere else in the future.

My wife and I had an exceptional experience at EchoPark with the purchase of our vehicle. Our experience guides, Ronald Young and Brandon Harris, hit just the right note with their competency kindness and patience with our questions. They helped us discover the exact car matching our parameters in record time. We'll return to EchoPark for our next car and refer friends their way.

After attempting to find the car we were looking for through traditional dealers, we were referred to EchoPark. This company has taken the time to change the process of purchasing a quality used vehicle and turned it into a fun experience where the customer's needs come first. They do not let you sit for hours on end while negotiations are taking place. Ron Young took the time to help us find the vehicle that suited our family's needs and made the process easy and streamlined. Thank you Ron! We couldn't be happier with our purchase, the experience, your professionalism and wonderful character and personality.

I’ll admit, my experience started a little rocky. I was disappointed and very close to not doing business with this dealership. I was interested in a vehicle that was over an hour away so I called to see if we could work out some preliminary numbers over the phone. I wasn’t treated very professional and felt that the person I was working with didn’t take my interests seriously. I watched the vehicle online and the price lowered so I figured I’d call back and speak with the sales manager. I talked to Hannah who made the experience well worth it. She was able to give me solid estimates over the phone which motivated me to make the drive. When we arrived we were greeted by Anthony who closed the deal. I’m very happy with the vehicle I purchased and grateful that Hannah and Anthony made it right.

Bret was great in helping us find our next car! This place made it a smooth and enjoyable experience.

Fantastic experience at EchoPark in Colorado Springs. I got a great vehicle at an even better price.

I appreciated that you don't haggle over prices. For women buying a car alone, I am grateful that no one tried to upsell me or take advantage of me. What you see is what you get and no one tried to bully me into buying more than I wanted. Anthony Hurt was very professional and patient, and was not the least bit pushy! Thank you for a very pleasant experience! Janice Garrett Pueblo CO

I came in to Echo park yesterday. Working with Bret MacMillan was incredibly easy, quick and efficient. I bought a 2017 Impreza, but he went above and beyond showing me options, and everything I need to know about the car. He made the experience very pleasant and would highly recommend working with him.

The sales people were super friendly and let us test drive multiple cars. They were very knowledgeable and there was no pressure to buy. We ended up selecting a used Audi Q5 with low miles that cost less than half the price of a new one. They provided an excellent warranty plan for purchase and financing was a piece of cake. The is a great place to look for a good used care.

I bought a 2017 Acura ILX Watch Plus, however I found out later that it was just the base model, wrong advertisement. Car had no spare tire. No one disclosed that to me. I called back to talk to Rick about that. He was gonna call me back, no call in 48 hours. Car went into car wash before I took the delivery and came back with a scratched front wheel. Finally, it should be disclosed on your adds that you do not take credit cards for more than $200 and no personal checks. It forces people to finance with you for higher amounts.

We had a great experience at EchoPark today! Thank you Darren McKeon, you were awesome! Love my new Ford Edge!

By far one of the best car buying experiences I've had. The employee I worked with was more concerned with me finding what I wanted at the price that I could afford then pressuring me to buy something expensive quickly.

Loved my experience at Eco park Brent was very great and patience to help me walk out with the car I exactly wanted thank you Brent !

We loved our experience at EchoPark! From emailing back and forth to arriving for our appointment, their team was prompt in helping us. Without the typical haggling progress, we knew exactly what we were paying and felt relaxed knowing that we were getting a fair price. Sam was amazing in making sure that the buying experience easy and we had all the information. Out of all the dealerships we visited, I feel that EchoPark provided the best customer experience, price, and variety of cars.

The process was quick and left with a great car.

We loved our experience at EchoPark! From emailing back and forth to arriving for our appointment, their team was prompt in helping us. Without the typical haggling progress, we knew exactly what we were paying and felt relaxed knowing that we were getting a fair price. Sam was amazing in making sure that the buying experience easy and we had all the information. Out of all the dealerships we visited, I feel that EchoPark provided the best customer experience, price, and variety of cars.

Absolutely the best car buying experience I have ever had.

When I purchased my 2019 GMC Terrain this month the experience was awesome. From the test drive to the drive away the entire process was about 2 hours. Great service

Generally the interaction and purchase was good. Was disappointed to be told at the finish line when buying the car that there was only one key, and there was nothing they were willing to do for me. That felt like a bait and switch. Also my alignment is off and I told them that when I bought it, but the service guy drove it and said it was fine. Now I have to go back in and have them fix it still

Generally the interaction and purchase was good. Was disappointed to be told at the finish line when buying the car that there was only one key (estimate is $240 for another) and there was nothing they were willing to do for me. That felt like a bait and switch. Also my alignment is off and I told them that when I bought it, but the service guy drove it and said it was fine. Now I have to go back in and have them fix it still

Steve Hicks was a great guide with our car buying process. Mark Riopelle made financing my 18 yr old son a cinch. Highly recommend the no pressure sales environment they have worked hard to build.

Buying the car we wanted at Echo Park was easy and no pressure. There is no haggling and the prices are good. The sales person team took excellent care of us and was very knowledgeable. The purchasing process went very smoothly. Still happy with the whole buying experience.

Ron Young was a pleasure to work with. My wife needed a 4wd and we found the right one at the right price. Ron took the time to let us drive a few to see what we liked the best and didn't hassle us at all. Great buying experience at echopark.

Ronald helped us out and he was AMAZING! My old car had been through a lot and I was really nervous about buying a car. It seemed like something entirely too grown up for me to have to handle. I came in and told Ronald which car I had my eye on, we took it for a test drive and I was in love. What I loved was that we were able to talk through the financials and it did not at all feel like I was getting in over my head. I was able to ask questions about the parts I didn't understand and explain what I was hoping for out of monthly payments. We noticed that the gaps were not quite the same all around on the bumper, no problem! The technician was more than happy to make sure all the tabs lined up. They answered every question, checked every box, and made the whole process basically stress free! Thanks Ronald!

I had a great experience at EchoPark, and would recommend this business to anyone who is looking to buy a used car. Justin S. helped us through the entire process. He listened to what type of vehicle we were looking for, provided thoughtful and wise advice, and made the entire experience easy and fun. All of the staff were wonderful, friendly, and helpful. Ron Y. was also a pleasure to speak to as well. It's very evident the staff enjoy what they do!

They made the car buying experience easy. Brian was great to work with.

Loved the experience of buying a car at EchoPark. Salesperson was friendly, knowledgeable, not pushy. Financing terms good and I would definitely go back when I need another car

This was our second purchase from an EchoPark dealer and I would recommend to anyone in the market for a "gently used" vehicle. Sales team is not on commission and the listed price is non-negotiable so a lot of the hassle of buying a car is gone. Everything inside was nice and high-tech. Overall, it was a great experience. The only issue we ran into was that they only accept cash, a cashier's check or a debit card (which have daily limits) for a down payment which we weren't prepared for.

My experience at EchoPark in Colorado Springs was astounding. The employees are non-commission sales-people and they have an amazing selection of pre-owned vehicles often priced well under KBB value. I worked with Ron who out the gates was extremely easy to talk to and well-educated on the selection. We looked at and drove several vehicles and spent several hours together. Not once did he pressure me to make a decision AND he kept if fun. I walked out with the perfect car for me. 10/10 would recommend EchoPark to anyone looking to buy a vehicle, but I especially recommend Ron who is a superstar sales advisor and overall great guy! Be sure to ask for him.

I researched car choices thoroughly and knew the value of the car. The price was as expected. There was no benefit one way or another to me on the price of the car. I paid cash for the car. The push by the car salesman to (1) get me to finance the car; and (2) get me to buy a $3300 warranty was unacceptable. It 'broke his heart' that I did neither because he thought I didn't know what I was doing. He knew better than me on how to spend my money. He announced when I came in that he was a salaried employee and didn't get any benefit on negotiating. But then his disappointment in not making the extra money that warranty and financing would have provided him was evident -- and his interest in me as a buyer disappeared. My other complaint was that the wrong car was detailed. When we went out to turn the car over to me, the salesman pointed at the wrong car and said 'Here's your chariot'. WRONG CAR. When we got to the correct car, it had not been cleaned. There were black stains on the front seat and some kind of gunky stuff on the console that I had pointed out before. The parts manager came out and cleaned while I waited. These things soured my experience with EchoPark and dampened my enthusiasm about the car.

I researched car choices thoroughly and knew the value of the car. The price was as expected. There was no benefit one way or another to me on the price of the car. I paid cash for the car. The push by the car salesman to (1) get me to finance the car; and (2) get me to buy a $3300 warranty was unacceptable. It 'broke his heart' that I did neither because he thought I didn't know what I was doing. He knew better than me on how to spend my money. He announced when I came in that he was a salaried employee and didn't get any benefit on negotiating. But then his disappointment in not making the extra money that warranty and financing would have provided him was evident -- and his interest in me as a buyer disappeared. My other complaint was that the wrong car was detailed. When we went out to turn the car over to me, the salesman pointed at the wrong car and said 'Here's your chariot'. WRONG CAR. When we got to the correct car, it had not been cleaned. There were black stains on the front seat and some kind of gunky stuff on the console that I had pointed out before. The parts manager came out and cleaned while I waited. These things soured my experience with EchoPark and dampened my enthusiasm about the car.

My husband and I recently bought two Infinitis from this dealership: a QX50 and a Q50. Sam helped us with the QX50 and we found him to be very helpful and professional. I do think that this dealership has very good deals on cars - believe me I shopped around. There is no "making a deal" here - the price is what the price is. One negative is that when we bought the Q50, we wanted to pay cash but it was a weekend and we couldn't get the money transferred. The guy who was helping us told us we could finance through our credit union and just go in and pay it off the following week. To make a long story short, that is not true and it turned out to be a big hassle. It took weeks to get it straightened out. Other than that, it was an ok experience.

Made an appointment. Then sold my car to some people that walked in. Thanks!

My experience was superb at this dealership. It didn't feel like a dealership at all. Didn't have to worry about haggling as the price was already below anything comparable. They also never tried to sell me a more expensive vehicle. From start to finish I have no complaints, could not have asked for anything better. Brett was extremely helpful and professional. In and out in about three hours which is great compared to dealerships.

If you ever need a new vehicle I would highly recommend Echo Park. The whole process was easy and straight forward, no gimmicks and the prices can't be beat! My salesman Justin was awesome! Totally laid back and easy going, not like a normal salesman, but very professional. I will be back!

I can not recommend EchoPark enough. I would scream it from the rooftop if I could! In and out under an hour and half. Daphne was amazing! She made the process fun and stress free. We actually had all of our documents ready to go (highly recommend to go ahead and work on pre qualifying before heading in so you know what you are working with) and we had our car in mind. After a ton of research, we already knew that was “the one” and Daphne did not pressure us to try another one out and m appreciated that we had our ducks in a row so to speak. Side note, had you told me yesterday that we would have a new (to us) car sitting in our driveway, I would have laughed at you! I was just pursuing the recently added when I saw the car we have been wanting, clicked interested and within seconds had a call lol. It was spectacular!! They even made sure to clean and wash our car before leaving. Please. Skip the traditional dealership and go this route. You won’t be disappointed ! Thank you again for everything, Daphne. You truly are a rock star! -The Fido Fam

I got sold a lemon at a local car dealership and then later found out about echopark. Gong here definitely turned my life situation around and I felt so happy being able to find a reliable car. Sam was really helpful with my situation and it was the most pleasant car shopping experience. These guys here are honest and don't pressure you. Everything is crystal clear and they really are trustworthy in giving you the best rate. I recommend this shop to anyone and everyone looking for a car!

Bret was be very helpful with everything. The entire process was really easy and I was able to get my dream car.

No stress to purchase so it was actually FUN to buy a new car! Sam was a great help and so patient with me as I was in between 3 cars and narrowing down my choice. The only downside was that I was there for 3 hours and I had done all my finance application stuff the night before I went in.

At first I only went here because they had a car I was interested in. I didn't know anything about them. But now I know they have very good prices, they are super easy to work with and they genuinely have a customer first philosophy; all things I consider rare in the auto industry. We worked with Daphne and she was so upbeat and helpful that the whole experience was amazing. Another bonus is no pressure and no time in a finance office getting bullied into an extended warranty. I will be buying more cars here in the future. I already recommended them to my parents and work colleagues.

We purchased a vehicle there and the whole process was wonderful! Bret was our salesman and there was zero pressure from him. He ran several different figures for us and got us into a safe, reliable vehicle at a payment we are more than comfortable with. We will definitely be back and recommend to friends & family!

Bret was awesome. First time buying a car from EchoPark and it is a completely different experience- no pressure or high sales pitch, much quicker than a regular dealership and more transparent. We actually ended up purchasing a truck that was cheaper than the one we originally came for because it fit us better based on the information Bret gave us- you won't ever hear that from any other dealership!

It's great .cooperatives and attractive customer service. Nice vehicle and fair Price

WORST company I have ever done business with. Nothing but issues straight from the beginning. The office did my paperwork wrong 3 times causing me to have to go back to drive from Denver on 3 separate occasions. The vehicle needed new brakes at the time of purchase. The company paid for the replacement but was incorrectly completed causing me to have to drive to Colorado springs for a 4th time to get the brakes worked on AGAIN. At the time of sale the salesman sold me the warranty under the understanding that I could get fully refunded should I choose to purchase a warranty from a different company. Overall the worst experience I have ever had purchasing a vehicle. If I could give this location less than a 1 start rating I would.

Had a great experience overall. The only negative is that I came and no acknowledged me. I felt a little uncomfortable. Salesman was awesome. Also they DO NOT vary from list price. A non-commission dealer.

Anthony in Co Springs was amazing, he was the best car salesman that I have ever worked with, incredibly knowledgeable and easy to work with. I would bring any future needs or purchases to him with no hesitation! Thanks!

We went to EchoPark Automotive in Colorado Springs on the recommendation from a friend. We planned on merely checking out EchoPark to see if we might want to buy a vehicle there. In the end, we drove home in 2 new-to-us cars! Our thanks to Joey, our Experience Guide, and all those who worked behind the scenes to make our EchoPark experience great!

I will not be shopping here because of Darren.

i've done a lot of business here in the past and have always recomended this company, i went in yesterday to sell a vehicle. i was lowballed, i'm talking 1/4 the vehicle's trade in value. this place has changed into another slimy dealership that tries to pray on people. never used to be like this.

Absolutely a wonderful place! Great customer service! Even though I did not purchase a vehicle yet, I will definitely be back!

This is my first experience financing a used car and it was a great experience. Large selection of quality used vehicles at the Colorado Springs location and I found me a winner!. Justin was very patient and answered all of our questions (had my family with me). Location was very nice and relaxed with games for my grandson :D I would highly recommend buying a car from EchoPark!!

I could not have asked for a better experience. I knew the car I wanted to purchase, had set up financing prior to me coming in and they had everything ready to go. We were out the door in less than 1.5 hours. But it gets better. Somehow, the key for my vehicle fell out after we started the car and drove away only to find out when we parked the car for the Bronco game. We didn't have the key to the car and it wouldn't start. Ron Young- who is probably one of THE BEST people I have ever dealt with on a customer service level drove the key to my car while we were at the game. I will be forever grateful for this service that went far above and beyond what could ever have been expected from anyone! Thank you to Ron and thanks to Echo Park for an amazing car buying experience!

I bought an Audi from Mr. Sobojinski and he provided the most pleasurable car buying experience I could ever ask for. Mr. Sobojinski's attention to details, thorough explanation with a great deal of patience is incomparable. He ensured every concern was addressed and made sure the ionizer was scheduled. If you go into Echopark, I highly recommend you have him walk you through the process.

My fiance and I went it to possibly trade in a car. The whole experience was phenomenal. Mr. Hurt was patient and allowed us to take our time browsing the lot while making the analysis of what our trade in value would be! Mr. Hurt was very professional and not pushy at all to buy just yet! Will definitely be back to buy our next car from Mr. Hurt!

Darren at this dealership gave us a fantastic experience. We initially were shopping for a car for my son and Darren's help got us into a great new vehicle for him. With Darren's help I also established I could transition out of my high mileage vehicle into a better vehicle for my drive at minimal cost. The experience was top notch and painless. I will go back the next time I need a vehicle. Top marks for Darren as well.

Darren at this dealership gave us a fantastic experience. We initially were shopping for a car for my son and Darren's help got us into a great new vehicle for him. With Darren's help I also established I could transition out of my high mileage vehicle into a better vehicle for my drive at minimal cost. The experience was top notch and painless. I will go back the next time I need a vehicle. Top marks for Darren as well.

I just moved to the city and was looking for my favorite car Mazda6. Echo Park had one in stock and I just stoped by to see it. Car was in excellent condition with price that no other dealer could offer. Anthony was were great, honest and helpful. I came back next day with insurance and drove away happy with my Mazda6! It was that easy! Thank you, Anthony!

Shopping around for a vehicle was super stressful, especially because the vehicle I wanted was JUST outside of my price range. It wasn’t until one of the clerks from NavyFed recommended Echo Park and my troubles vanished! Not only did they have the car I wanted, but it was well below my price point, in great condition, AND even a couple of trims up from what I originally was looking at! Thank you Echo Park AND a HUGE thank you to Anthony Hurt for a wonderful and quick experience in helping me get into a vehicle that I am proud and very happy to drive!

After placing my name on a waiting list and told it would be an hour, I get the call a salesperson is ready. I head straight back over to be told the salesperson couldn’t wait the 10 minutes and was with another customer. They gave me the keys to the car I wanted to test drive and left. So my pregnant self with my other child pulled out my car seat, drug it through the parking lot and installed it. We test drove it and liked it a lot. When the new salesman arrived we talked for a bit about the vehicle and I was asking about the pricing information and trade in information, was told they wouldn’t move forward as I didn’t have POA, I mentioned I have purchased two vehicles in CO without POA and was told it wasn’t true or the other dealerships forged documents (doubtful). Then he casually mentioned it would be harder to do without POA if I was a stay at home mom. Thank you kind sir for assuming I don’t work. The car wasn’t even detailed as I pulled out an old dried up banana peel from under the front seat, and it hadn’t been cleaned like other dealerships that offer pristine used cars. I was not impressed at all and would not recommend to females or fellow military personnel.

My wife and I worked with Bret and Joey, and they were so great! They weren’t at all concerned with how expensive the car we bought was. They wanted to know what features fit us best and helped match us with our Nissan Rogue. They were patient as we discussed and picked a car, and honest about the cars we looked at. I’d for sure go here again to buy a car!

We bought a Jeep Cherokee the other day and it was a great experience! Ron Young our salesman. He was so helpful, knowledgeable and tons of fun. We will go there when we need a new vehicle. If you go, ask for Ron. He is the best.

Bret MacMillan made the whole buying process simple and fast. The selection was great and Bret really knew a lot about the car I was looking at. Echo Park has a great business model and it really takes all the pressure and second guessing out of the car buying process.

Knocked down a star because I called beforehand to see, if we were paying cash, if we could bring a personal check. Was told we could. But when we got to dealership they said cashier's check only. So we couldn't buy the car until the bank was open again on Monday. So much for advance preparation. Car also only had one key - expensive and a pain to make another. Otherwise, car itself seems great and Braeden was a great salesman. Love the no-pressure/no-commission concept.

What a great place to buy a car. No games, no frustrations, just straight forward and to the point. The staff is amazing and thank you Ron Young who was extra helpful and got us into our dream car! He not only worked around my wife’s chronic illness but was very supportive and had a great sense of humor!! I really hope you get taken care of there, that’s a hint to your bosses! Haha

I had such a wonderful, stress free experience with Echo Park! My sales rep, Daphne, explained everything so well and made sure I was taken care of. I was able to get the perfect car for my family and we could not be happier!

Overall good experience with the Colorado Springs location. The website needs work as I’m still getting emails from other echo park locations due to the fact if you like a vehicle each individual dealer contacts you. They also don’t ship vehicles to different locations, which isn’t clear why they show every vehicle in there inventory. I’d still buy from them again, but understanding the shortfalls of their system.

Recently purchased a vehicle after relocating from out of town. The sales model that EchoPark offers is efficient and stress-free. The vehicles available are in excellent condition and offer tremendous value over purchasing new. Anthony was exceptionally helpful, not only with the vehicle, but with local recommendations as well. This is how the car-buying experience should be!

Brent and Daphne were fantastic. My wife and I didn't feel pressured at all, they were very patient as we went back and forth through several vehicles and test drives. They were very knowledgeable and thorough which helped us to make a decision. Above all, we were very happy with the pricing. We think we received a good deal on a great car.

Ron was AMAZING!!! He was honest and very straightforward with us. He made the us feel like friends, not someone to sell and didn’t pressure us one bit to buy a car. The whole experience was very pleasant. The dealership themselves have great prices and customer service. Everyone was super friendly!

Overall, my experience was pretty good. I got a 2016 Nissan Sentra, which is in excellent condition. I am very satisfied with the vehicles at EchoPark Colorado Springs. The reason for my lower rating was due to the customer service, which wasn't poor, but it also wasn't outstanding. I hope the other salesman at this location don't forget about their clients, become rudely pushy or partake in unethical practices, and if my hopes are truth, I highly reccomend EP to people who want a lightly used vehicle! Long story, not so short..... After inquiring about the vehicle through CarFax, Ryan contacted me. He was great over the phone, but since I wouldn't be able to come in until Friday, he said he'd send me an email on Thursday with what I need to bring, which was fine. Thursday afternoon rolled around and I did not get an email. It felt like he forgot about his client :(. I was still able to get the email from Demara (she was really awesome, she's one exception to my ok rating). So my boyfriend and I show up at EP about 15 mins early for our 11:00 meeting with Ryan. To our surprise, we were told Ryan doesn't come in until noon on Friday. What disappointed me was that he scheduled the appointment with me, yet he forgot about me..again. The great thing was that the other salesman there were able to get us taken care of, and that's where Sam came in. Sam was good, he was patient with me and answered my questions. However, when it came to the financing part where he was trying to sell me the $3,189 extended warranty, I ran into a problem with him. I get it, salesman will be salesman, they're kind of cocky jerks -- understandable. But for a company that brags about how their employees are not commission-based, this was pretty disappointing. When I told him "you know, I just don't think I'll need it," he goes "what, do you think you'll just get lucky?" I get that in sales you are told to push, but that was just rude. So I told him I'd rather save that $3k so that IF something were to go wrong, I can just use that money. He kept droning on and on about how I should be worried about something going wrong, which it shouldn't in such a young car. In addition, everytime I would ask a question regarding financing without the extended warranty, he wouldn't directly answer my question, then kept repeating himself on how "great" the warranty is. So even if these people aren't commission-BASED, they definitely still earn some commission from selling warranties. After Sam finally gave up on trying to sell me the warranty, we started signing papers. Unfortunately, he was rushing me while I was reading through what I was signing, which I have the right to do. This practice is very unethical, and it's unfortunate that he took part in it. As well as rushing the paperwork, when I was signing forms on the tablet, he would scroll to the bottom while I was reading through the form before signing. Very, very sleazy.

I'm extremely happy with my choice to purchase a car here. I was looking for a specific vehicle and this location had the best deal by far. They have quality cars and my salesman Ron Young is the absolute best. He took the stress out of the typical car buying process and has a great personality. I highly recommend considering this dealership when looking for your next vehicle.

Enjoyed the no hassle no haggle approach, made the whole buying experience worth while. Very nice selection of vehicles at a fair price.

I was impressed with the whole experience! My salesperson was very knowledgeable about all the vehicles I asked about. I must have asked him about a hundred questions about the car, the service, and the warranties, and he knew every answer! I have already told a dozen people how happy I was with the entire process of buying a car at EchoPark. Patty

Price is listed on cars and trucks,so you can even go on Sunday to check out the cars.No salespeople will bug you. So you can go around the whole lot, when you find a car or cars you like you go to the sales office and they will take care of you. Another great part about the experience is that you will not have to wait for a finance person the sales person takes care of everything. When we pay a car again we will go back there. We also will refer Family and Friends and I know there cheaper than regular car dealers we checked

I have never had a better car buying experience! My husband and I were greeted by Bret MacMillan as soon as we walked through the door. He showed us around the beautiful facility, explained the car buying process and patiently showed us multiple vehicles. He was very knowledgeable about each vehicle he showed us, allowed us to test drive each one with no hesitation. He helped us crunch the numbers and gave realistic helpful advice! We went in with a beat up old truck and walked out in a beautiful like new vehicle! Thank you Bret for all of your help and no pressure process! I would 100% recommend EchoPark to anyone who wants to buy a vehicle for a wonderful price!

Really love this type of buying experience! If you want a no hassle no haggle dealer then this is the place to go. The prices and vehicle selection is great in my opinion, but what I really enjoyed was not having to deal with a salesmen "Awsome" my guide Bret MacMillan took care of us answering all my questions. The whole experience was a breeze! This was my second purchase from them and I feel great about the whole experience driving away. Check these guys out and ask for Bret MacMillan he will take care of you. Thanks again Bret and team EchoPark!

No pressure, super helpful sales people. Lots of modern technology use.

Great selection, great service, simple buying process and relaxed atmosphere. Very happy with our experience and new vehicle.

Our overall experience was excellent. The employees were friendly and welcoming. Our salesman Bret was very eager to help without being pushy. We ended up with a car we love and an experience we will remember.I would definitely encourage others to shop at EchoPark.

Super easy process, everyone we encountered and worked with were all genuinely friendly (not just trying to get you in a car). I've had an old explorer in the past and really wanted a newer one and we found the perfect one here and had a great experience all at the same time.

The best used car buying experience ever Bret MacMillan spent several with us to ensure we got what we came for, we were not disappointed

A very pleasant car buying experience. Justin was very helpful and made the process as easy as possible for us. I definitely recommend EchoPark!

We bought our car from Sam here about 2 weeks ago and the process was so refreshing for what we all know of what car shopping is like. We arrived and it is a really busy place! We were put on a list to wait for an available salesman to assist us, in the meantime we went out and browsed the lot. Sam came up and greeted us within about 10-15 minutes and introduced himself, explained how echopark worked and we were immediately able to start looking at cars we had picked out. Sam was super helpful and friendly in explaining key features, price and space in each SUV we looked at.. he was really patient with us as we also had to try out carseats out in the car before any test drives happened. After about 10 cars we narrowed it down to a few and were able to go on a drive. We found one we fell in love with and the process from start to finish was unlike anything I've ever gone through with purchasing a vehicle. Easy, never felt pushed, friendly and we are extremely happy our purchase from Sam and Echopark!

Ron is the best car salesmen at eco park. He provided a stress free car buying experience and thoughtful advice on all our future car needs.

Very friendly sales staff.

3 hours and we left with the car we had picked online. Pretty easy and fast. They have an xbox for the kiddos, coffee, hot chocolate, and water. Pretty easy experience.

It was pure happenstance that we found this place. I was intrested in buying a used car, and went to Car Grurus App to search. I saw a car that I liked, and it was at Echo Park Automotive. So we drove up and was met by Sam, a very low key guy who was perfect for us and buying, he briefed us in how the experience was going to work, with no haggling, and all cars were below KBB. I told him I saw a car on the car guru's app, we looked up the inventory on his iPad and he said he'd be back. He pulled up opened everything up and asked if we wanted to take it for a drive. Literally 10 mins from walking in we were test driving a car. When we returned we talked numbers. Figured out where we wanted to be and how to get there. We filled out our application on his iPad and then he said he'd be back. Got approved, signed a bunch of stuff. In the meanwhile they washed and spot vacuumed the car, checked the air pressure and got it ready. I was handed the keys and we were done. Literally 3 hours smooth as silk and I'm a happy owner of a used car. If everything could be this easy. They had drinks, coffee, xbox for my son and a setting that will put you at ease through process. I definitely will reccomend other ppl to buy their used car from Echo Park Automotive!!

Amazing experience buying a car. Anytime before we've gone into a dealership to look at a car we like they can't get us financed for it and show us cars we aren't interested in. Not the case here. Went in to see a 2016 Dodge Journey and decided on a 2017 Dodge Journey with less miles. Our sales rep Sam was amazing and helped us every step of the way. The car had everything we wanted and they also offered a 75k/5y warrant from the day we buy the car. We left with a great interest rate and the exact car we wanted. Very happy with the easy buying experience. Will definitely be back here again.

Amazing experience buying a car. Anytime before we've gone into a dealership to look at a car we like they can't get us financed for it and then show us cars we aren't interested in. Not the case here. Went in to see a 2016 Dodge Journey and decided on a 2017 Dodge Journey with less miles. Our sales rep Sam was amazing and helped us every step of the way. The car had everything we wanted and they also offered a 75k/5y warrant from the day we buy the car. We left with a great interest rate and the exact car we wanted. Very happy with the easy buying experience. Will definitely be back here again.

What a great car buying experience. They are truly one of the best, and have YOUR best interest at heart. Bret and Ron were great guys to work with! Made the process smoothe like butter! Stress free and in my new car like we all want to be! Highly reccomend to ANYONE!

Drove a vehicle today with Sam very nice gentleman.

My recent car purchase ar EchoPark was a great experience. Justin Sobojinski was a pleasure to work with. He was very friendly and knowledgeable and there was no pressure or rush throughout the whole process. He made it an enjoyable experience and I will definitely be back the next time I’m in need of a vehicle.

Great experience purchasing my vehicle. Tyler was friendly, professional, and knowledgeable. He made the process less stressful than other car buying experiences in the past. We liked the up front price, trade in value, and financing with no haggling at all.

We bought our first car in May and at first, we were very pleased. Then we started to notice the car wasn't detailed well at all, including a sticky red spill in the back seat. They didn't have the Bill of Sale signed by both of us and have to now send yet another one to be signed (this is the third one sent after the initial one). When I went to the Co. Clerk's office to license the car, they had to send back paperwork and verify the names of the prior dealership because the names didn't match. Its been really frustrating and to make matters worse, a piece of the trim above the door fell off.

TYLER is AWESOME!! What a great car buying experience we had! No issues, no gimmicks, all upfront and honest from beginning to the end. Go see Tyler for a great car, a great deal and a great experience!!

Had a great experience here buying a car with Hannah as our guide. I felt comfortable the whole time and loved not having to negotiate or wonder if we were getting a deal or not. No pushy sales people who transfer you to their sales manager, or to their finance manager. We worked with Hannah through the whole thing and no one else which was great. Easy, anxiety free experience from start to finish!

We recently bought a 2016 Tacoma over 30K and had the worst experience since. After multiple sales reps nothing was explained- no one said it had one key and did not explain warranty. We have had two leaks since purchasing- one that almost blew motor! They did not explain ANYTHING like Ally provided the extra two month warranty. I WOULD NEVER BUY FROM HERE!!!!!!!

Great staff and selection!

I was very happy with my used car buying experience at EchoPark. I appreciate how EchoPark has made buying a used car simple and painless. Every EchoPark employee we dealt with from Anthony our experince guide, Mark his manager, Brian the car cash guy who values your trade in, and the on site mechanics who swapped out tires for us was friendly and easy to work with. I have purchase several used car over the years and it was so refreshing to go to place where the price posted online was the price I paid, no dealer fees or add on items. They offer a warranty if you want but there is no pressure to purchase. They also had a great selection of vehicles that are in good condition. Thanks to EchoPark in Colorado Springs we were able to get a good used car at a good price without going to Denver. Thanks, Guys

Highly recommend Echo Park for a car purchase. I LOVE the no-haggle/buy-for-the-price-listed business. Hannah was so patient with us as we figured out which car would be perfect for my husband. There was no pressure to buy a car right away or even a certain type of car. The process was so easy and painless! THIS is how buying a car should be all the time!

Really good prices! Steve Hicks helped me out and was really laid back. He didn’t pressure me and walked us around the lot to make sure that we were buying the right car. There was free coffee, no dealer fee, and they worked with me to get the rate to what I wanted! I would 100% recommend this dealership to anyone!

Steve was very easy to work with and made our car buying experience enjoyable and fun! I would recommend Eco Park for anyone looking for a fair priced vehicle and excellent customer service. 5 stars.

We searched everywhere to replace the SUV totaled by our 18 year old son. EchoPark Automotive Colorado Springs beat businesses hands down everywhere else. Ryan is a professional, knowledgeable, hard worker who knows his craft. We will be buying our next car at EchoPark, and will look to work with Ryan.

Had the best time purchasing a vehicle through Echo park in the springs. Bret was great, did a fantastic job explaining everything and really enjoyed our conversations. Turned a normally painfully dreadful experience, into a pleasant one! Don't think I'll buy a car any other way in the future.

EchoPark is an amazing dealership and so different from the others. Bret was our salesman and he was super helpful. He wasn’t pushy towards any cars and was very patient. Thank you so much for helping us Bret!

Ron Young was my salesman. Best I have ever experienced. He knows the cars, knows the paperwork, knows the financing process. This is exactly what the car buying experience should be!

Best Car Shopping Experience Ever Justin the sales rep was incredibly polite, courteous, friendly, engaging and knowledgeable. The facility was so pleasing and welcoming and all the staff were friendly and seemed genuinely happy. The sales approach is no pressure, prices are below Kelly Blue Book and the vehicles to choose from are newer models, low mileage and exceptionally clean with clean records, service records, mostly 1 owner and truly great value. I initially thought "whats the catch " for such excellent prices but turns out no catch, just great vehicles at great prices, great service, excellent knowledge and no pressure. We will shop here again and we will recommend to others.

First impression is the facility, absolutely beautiful, welcoming, modern, clean, spacious. Next impressions are the staff in signing in and feeling welcome/greetings. Third impression is the initial greeting and communication in the sales rep understanding what you are looking for and no pressure in trying to find you anything you are not looking for. The sales person we had (Justin) was incredibly knowledgeable and informative of each vehicle we were interested. He listened and took time to hear what we were looking for and budget. He was pleasant and even weathered some rain while we looked at several vehicles all along talking in very knowledgeable detail about each vehicles features, strong points and even some weak points. He even suggested a vehicle that was within the specs and price point that wasn't really on our radar and wow, it turned out to be the best value with the most options of any of the others, and turned out to be the vehicle chosen. The no haggle, no hassle, straight forward sales approach in incredible, all of the staff very helpful and accommodating even to the point of staying 45 minutes after closing. I had never heard of this dealer prior to today and this dealer will now, going forward be our first choice for all future vehicle purchases. The extended warranty and car car options were some of the best in the industry and the coverages were beyond anything any dealer previously had offered and the prices were really truly reasonable. No pressure at all during any of the price, just genuine people who really wanted to help. I could write on and on about our amazing experience today and all the staff that we came in contact with and the cars, oh, let me share quickly about the cars. All cars are in excellent condition, clean, well taken care of, most only 1 owner, all clean carfax, no accidents, all newer models all priced below Kelly Blue Book value. I was skeptical prior to arriving why they were priced so low thinking "what is the catch" - and so delightfully surprised at this unique selling experience of no pressure and truly is a deal with "no catch" no hidden issues or agendas. I will recommend this dealer to everyone and we will come back again.

Amazing and quick service! Found exactly what I was looking for at the price I wanted. Steven went out of his way to make sure I felt comfortable and understood everything since it was my first time purchasing a car. I went to at least 10 different dealerships in Co Springs and they were by far the best.

Justin’s customer Service Skill Is on another Level. I Recently Got My First Car A Nissan Rouge and i Cant Express How Happy I Am He Was Great From The moment We Arrive Till the moment we Left. Amazing Place To Get your Car. I Trully Recommend it.

No haggle, nicer used cars.

The car buying experience at Echo Park was really great. I highly recommend working with Ron. He really cares about his clients experience and satisfaction. He checks on clients a few days after purchase to make sure things are still going well and made the entire experience wonderful.

The Colorado Springs location was great and easy to get a car. The help and knowledge or the staff was awesome. Thank you agent Ronald Young for all the help.

The experience we had at EchoPark Jamboree location was nothing like any other dealership. Our agent Justin Sabojinski( had to use your card to try and not butcher your last name😁) he greeted us right away and was accommodating with our kids. He explained details in a simple and clear way. And by the way, he's not commission. It's a very friendly non pushy process. Would highly recommend.

The purchase process went extremely well. We told the sales person what we wanted as far as a vehicle, options that we required, mileage range on the vehicle, our price range with trade-in and we would pay cash for the balance. We were within a $1,000 of our goal and we split the difference with the auto dealer to make the sale/purchase possible. Paperwork was a breeze and a few days later we brought in our title and check and we picked up our 2016 Jeep Wrangler Unlimited Sport and drove away. After looking around for a couple of months we got a newer vehicle, with less miles and at a lower price. Okay.....so why no 5 Star rating? The vehicle was clean on the outside but the seats had spots and stains on them that just required a little scrubbing and cleaning on my part. There was paper trash in the pockets behind the front seat that needed to be vacuumed out. These vehicles have plastic/rubber fenders and bumper cover that have a tendency to fade over time and the use of a Trim & Plastic Restorer when cleaning the vehicle would have gone a long way to improve the overall appearance. We asked about the vehicle inspection and they referred to their 150 point inspection. If that's the case then they should have noticed that the seat belt in the center of the backseat didn't extend or retract. That's a safety issue and should have been identified and corrected. After jerking on the seat belt and twisting the belt inside the backseat for half an hour the problem was finally fixed. Overall.....we got the vehicle we wanted, at the right price and with a little work on my part, I'm very satisfied!! gw

I had previously brought my daughter to this location to look at vehicles, she did not buy, but we had such a great experience that when it was time for me, I sought Brett out specifically. Brett was outstanding. Explained the process thoroughly and worked hard to get the numbers where I needed them. Very knowledgeable on all the products offered. Not the time consuming numbers game the other dealerships like to play for hours. We will be back the next time we need to buy!

Fastest pain-free car buying experience I have ever had. No pressure, no phone calls, no meeting the sales manager or other random BS. Price was upfront without any ridiculous add-on fees. Ryan at the Colorado Springs location was great. I read other reviews that claimed the sales people did not care if the car was sold or not. Umm... HELLO... that is the point. You wanna buy the car, great! You don't? That's OK too. Thanks EP!

I recently moved to Colorado Springs and was looking to buy a used car from a dealership that cares about its customers rather than their money. After researching online I stumbled onto EchoPark Automotive. Upon my arrival I met with Ronald Young, an experience guide, with whom I had a talk about my concern buying a used car. After our talk, I came back a couple of weeks later to close a deal on my future car, a 2016 Honda Civic. I was very pleased with my purchase and I would definitely recommend this place. It is a very clean place by the way.

Very smooth experience @ EchoPark. Ron was super helpful. He made us feel relaxed and definitely shared a few laughs with us. Our experience was very good. We have recommended this place to all our friends and will Continue to keep recommending. Thank you, Ron!

Loved that the price was significantly lower than nearby contenders. Staff was very friendly and accommodating. I was able to make a same day appointment and leave with the vehicle I wanted within an hour. One thing I really liked is that there was no hassle with 'fee fees' and finance was not pushy about warranties. Overall, it was a great experience and I would recommend to my family/friends.

Bought a car here last week and Bret made the entire process easy. I had been car shopping for almost two months and been to my fair share of dealerships. Bret was the most laid back salesman I encountered. He wasn't pushy or trying to pull a fast one on me, he genuinely wanted the best for me - Bret, you rock! Thank you!

The experience was overall really easy and great. The no negotiating was good except they wouldn't even talk about their offer for our car. The salesman had to go with us, which meant we couldn't ride in the passenger seat for the test drive, because we had two car seats in the back seat. He also talked so much my husband and I didn't really have time to talk about the car. Sometimes I felt he was trying to distract is from critiquing the car. While they don't make commission on the car, they do have to have some kick back on the warranty package, because the salesman really hounded us for that. I don't like when I have to say no five times to the same things. When we finally made it clear we weren't buying anything added, his attitude towards us was not as friendly and he still kept making up stories of why we'll regret not buying the extended warranty. And some of the details or reasonings he was trying to sell are not actuate facts. The loan documents were extremely slow and he wouldn't give us an estimated time or anything. It was lunch time and we have twice little kids who needed to eat. We just needed to know a guess so we could get lunch and come back to finish or stay. Then he gave no instruction when we started signing the bill of sale, so naturally my husband printed his name where it says and went to sign it. The salesman made a big deal of taking it away and wriping it up very dramatically because they type in the name. Well, we were not told that. Overall good. We'll go to echo Park again, but we won't be using the same salesman.

I just purchased my first vehicle from Echo Park and it was a GREAT experience. Ron Young was my agent and he was both attentive and informative. Ron also has a great personality and is extremely easy to work with. It was the best experience I’ve ever had purchasing a car. Thanks again Ron!!! Rob H

Excellent buying experience! Simple and easy. Corrected the only issue (had used the incorrect sales tax since we live outlook city limits) quickly and professionally! Can definitely recommend!

Excellent experience! Bret has great, huge help answering questions. Paperwork fast and efficient. Will buy my next car from EP.

Man I wish every car buying experience was this easy. Visited the location off of Jamboree. My sales guy Ron really made this experience easy and enjoyable and I ended up driving away with an amazing car. Pretty great place, great cars, and great people. Keep up the good work! Also thanks Ron you are the man!

AMAZING experience. Arrived at 5:30 pm, out by 7:30 pm. There was absolutely no pressure & Anthony was super nice & accommodating. Best car buying experience ever.

Easy, efficient, fair process. 100% will recommend Echo Park to everyone!

Was very pleased with our Experience Guide, Ron Young. He was very informative about the car we purchased & was a great people person. He was very friendly and polite. I would highly recommend him to any of our friends car shopping!

Visited the Jamboree location and it was an amazing experience, with great results!! Brent was my service agent and he was so professional and upfront with me!! Soon as I walk in he greeted me sat me down and explain to me what Eco-Park was all about. I had just moved here from Texas and was looking to get into my own independent vehicle. After explaining my personal situation to Brent and he was able to help me navigate to get me into the right vehicle. I walked out very content with the deal we have made and couldn’t be any happier. I did not have the best of credit and was still able to get into a very nice vehicle. The deal came with very great vehicle coverage for five years. Awesome dealership. Better than any other I have been to in 20 year! I thank Eco Park for their service and professionalism. Overall, also for my happiness! I walked out of there joyful and feeling independent.

This was an amazing experience. I highly recommend Ron, he's very friendly and goes out of his way to ensure your experience is a good one. Professional and accommodating with a few jokes tossed in for a good time. Echo Park does things different, you're in and out in an hour and have a good time buying a new car. They emphasize customer service and offer amenities, water, coffee, hot chocolate, etc. "It's like Starbucks without the high cost." My wife and I love our new 2018 RAV4! Thanks Ron!

My husband and I bought a car today from Justin S. We had a great experience. All of the cars were advertised below KBB value, and it was a really stress-free experience. We could definitely tell that Justin only cared about getting us in the right car for us. After showing us the cars we had found online and wanted to look at, he suggested we check the lot of cars that were just brought in and didn't have their info in the system yet. We highly recommend EchoPark and Justin!

Sam Shadeed did a great job and didn't pressure us. The most comfortable car buying experience I have ever had and that is something I thought I'd never say.

Worked with me to get the car I wanted with no money down and payments that weren’t going to break my wallet. Friendly easy going environment Justin did an awesome job working with me and keeping things fast so I could get to work on time.

Sam was great!! Very informative and helped the car buying process flow easily! He did not pressure and helped us get into the vehicle that best suited our family! Thanks Sam and Echo Park! We will be back.

Justin S. Was our sales consultant during the entire process. I had car shopped for a few weeks prior to my purchase with echo park and was not happy with local dealers. After researching echo I?m glad I decided to visit as it was the best car purchasing experience I have had. My only complaint is that I would?ve like to say down with the finance manager that is actually communicating back and forth with the banks

After totaling a vehicle, I had been car shopping for about 2 weeks with no luck or help from local dealers in Pueblo, CO Springs and Salida. After doing some research about Echo Park, I decided to give them a visit. I can honestly say this was the best car purchasing experience I’ve had and was more than blown away by the customer service offered not only by my Sales and Leasing Consultant, but by the entire staff. Justin assisted in finding the right vehicle and guiding us through the entire purchase process. He was amazing and personalized the experience instead of just “selling” me a car. Myself and family will definitely be back to purchase from him again.

I had been looking for a more fuel efficient vehicle since I am now commuting for work. I found a couple through EchoPark, and my dad and I went to look at them and do a test drive. Justin was the person that we worked with, and I can say things could not have gone more smoothly! He was very low pressure, was very knowledgeable, and not pushy at ALL. Any of the questions we had, he was able to answer, and the entire trade in process was the smoothest I’ve ever experienced. I ended up purchasing a vehicle 3 years newer than my truck, with VERY low miles, and I couldn’t be happier!

Nice, very comfortable. Sale person was great. Thank you

Very comfortable experience, quality vehicles and service. Justin was SUPER!! Thanks for treating me as family.

Ronald Young was amazing in regards to helping my husband and I out in finding both our vehicles. Ron just knew exactly what type of car I was looking for and the same went for my husband. He was also great in breaking down the numbers for us so we knew what we were getting into with our car loans. He also was very helpful with tips on building our credit further and the do's and don'ts since we've financed through Echo Park. Overall, I would recommend my friends to him and this dealership for great customer service and honest salesmanship.

This was THE BEST car buying experience I have ever had! They are completely there to serve you! And there is no pressure. Brian helped us and I would highly recommend him! We also had help with Dan and Sam and they were all great! If you are looking for a new vehicle this is the place to go. Plus there is no dealership fees

After a bad experience at a Ford dealership the previous day I was delighted at the atmosphere at EchoPark Colorado Springs. Everything about the process is very modernized. No haggling makes things easier. I got a good deal on my trade in as well, way more than the Ford dealership was offering me. I will be recommending EchoPark and Hannah Bitterman to everyone I know.

Overall I am very happy with my experience. This was my first time buying a car and Justin Sobojinski could not have made me feel more comfortable with the process.

Everything was a good experience. Anthony Hurt was fantastic! He was friendly, helpful, a pleasure to deal with. We got a beautiful car at a reasonable price what having a great purchasing experience.

Ron Young was excellent to work with! He made the shopping experience easy and dare I say... enjoyable?! Everyone was incredibly helpful from the moment we walked through the door. Overall great experience!

Worked with Anthony Hurt last week on the purchase of a 1 year old car and had a great experience. No pressure and very fair pricing (no haggle model). Thanks!

Great service… Great prices… Easiest car Purchase I’ve ever made...None of the hassle of a regular dealership...Definitely will return

Amazing service, great pricing, very flexible and above board. The employees do not make commission, so there is absolutely no pressure at all. No push for bigger and more expensive. Came on a recommendation and they were spot on. Will absolutely be sending friends and loved ones this way, as well as coming back for any future vehicle needs.

I was satisfied because no matter if your a female or guy they treat you the same way. finanzing is good too

Very clean environment with a true non pressure buying system set in place. Will definitely recommend to friends and family and come for another car.

Justin was nice and knowledgeable. If we had a question he knew the answer. He didn’t pressure or insist we purchase things on the vehicle that we didn’t want.

Anthony was great! He didn't press us to buy, took the time to answer questions, and made the whole process of buying a car a positive one. We'll recommend Echo Park to anyone buying a new-ish car.

Great experience. Justin was very personable and found us exactly what we were looking for. Highly recommend and will come back when we need to replace our other vehicle.

Anthony was great! The whole test driving and buying process was easy.

Great experience! Thank you Steve H. Was the best car salesman I spoke to In a while very personable and a very easy going experience thank you!

Ron Young was awesome. We had another guy help us finalize everything and he could be a vulgar (using the f word) telling us how rich he was and how much money he had. But the car is nice . Wish we could of had Ron the whole time but that was our own fault ( we were pretty late for our appointment time). Most likely will look to them in the future.