(Translated by Google) Good attendance (Original) Buena atecion

We walked into Echo Park and immediately felt at ease! Sabrina helped us find our dream car. It was a safe environment which is so important when making such a huge purchase! We felt comfortable when discussing all the details and knew we were in good hands with her. We can’t say enough good things about this place and now we’re driving off in a new Tahoe for our growing family. Highly recommend Echo Park when buying your next vehicle!

Hands down, the easiest and most fluid and enjoyable experience I've ever had purchasing a car. Bryan was amazing from start to finish. He had great communication and sent me all of the info/photos that I requested since I was out of state. I've never dealt with just one person throughout the entire purchase (no manager, finance guy, etc). I got a crazy good deal on a car with only 1575 miles on it and flew out from MD to TX the very next day after the listing went up. The entire process took less than an hour and I was on my way home with my new ride. I couldn't be any happier with how everything went down and I highly recommend EchoPark and especially Bryan. A++

Mike was super helpful! This was my first time buying a car and he helped me the whole way through it making it super quick and easy for me.

My wife and I needed something affordable and more reliable for our family. We worked with Michael to find something that would fit our budget. He was very knowledgeable, informative, and honest. He was open about all of EchoPark’s processes from how the vehicles are vetted to the sale and the warranty coverage you get afterwards. He even stayed late to make sure all of our questions were answered and that we could be confident in our purchase. Thank you Michael and all at EchoPark New Braunfels!

Super nice,clean, and friendly environment. Speedy service! Helped me get the best deal and did everything they could to help me the most!

Very pleasant experience . So very professional . No pressure sales . Quick , easy and out the door .

Very friendly and fair

What can I say about EchoPark? Well for one, their customer service is exceptional and their team is jam packed with professional and genuine people. I was working with Jordan and Cliff, and from the moment I started my inquiry about a Jeep Renegade they had, they were willing to work with me since I am currently living in California. I told them about my dilemma and how this is going to be my first vehicle purchase where I would need financial assistance. This kind of decision is very crucial, time consuming, and money consuming. I told them that I would be booking a flight so I could go see the car and look at it. I was blown away by their service and assistance during my trip over there. I didn't feel pressured into buying the car, even when they were holding the car for me. After much thought, I decided to buy the vehicle and I couldn't have been happier. Their extra coverage is also a HUGE bonus since it adds 75,000 more miles to your vehicle. Now, despite me being a mechanic myself and fixing all my previous cars without the help of dealers, it's a nice change of pace to be able to have the car parts and repairs covered if anything should happen to it! Which actually came in handy the day after I purchased the vehicle, the 'check engine' light came on, which got me concerned since I had just bought it and barely drove it home! BUT FEAR NOT! it was only a faulty thermostat and they fixed it the next day! They even covered the rental car charges but I didn't feel that I had bought something that was going to be a lemon. I am very happy with my purchase, I drove it from Texas to California a few days afterwards and have been happy with it ever since! This is the very first dealership that is unlike any other dealership that I've ever been too! I cannot recommend it enough for a vehicle purchase, first timer or not, definitely go here and seek out Jordan or Cliff. Anyone there will be more than happy to work with you and assist you!

I wish I could give EchoPark a 5 star review, but I can't. Our salesperson Mike was nice, but the closing experience itself was frustrating. I repeatedly asked to see the contract and total fees but they kept us waiting for over an hour and a half before showing it to us. While the car appeared to be a good deal, by the time all was said and done there was close to $4,000.00 in fees added to the purchase price (a large chunk of which went to the warranty they wouldn't tell me the actual price of). To make matters worse, the 2016 Subaru has spent more time in the shop for repairs in the month that I have owned it than my 2008 CRV did in the entire 6 years I owned it. Less than a week after purchasing the vehicle several service lights came on that required multiple trips to the dealership to fix. Its possible my experience was an anomaly, but I will not be returning to this dealership.

Love this place from the moment I walked in the most professional staff

We went in knowing we would get approved with our credit for 2 vehicles. The sales man and manager told us they only deal with certain financing companies. No problem, we were approved with well known banking institutions. However when we didn't want any warranty add ons, or other extras the sales guy and manager suddenly told us they would have to finance us with their in-house financing company, Ally with their extremely high rate and wanted the down payment or the deal was off the table. They were determine on pushing Ally. Short from not selling the vehicles. Afterwards they gave in. The dealings afterwards were cold and they didn't want to give us information about the financing info with the other outside lenders. Beware the warranty add on is a $3000 cost, that voids any down payment, which they will sneak in. When we noticed the sales team tried to talk around it. The paint protection for $399 requirement is something that shouldn't be forced on the customer for the deal to close. I will proceed to investigate if $399 forced on me is legal. Note: I tried calling the number but only get a voicemail and no call back.

Fast and friendly service! Easy and quick pre approval.

Friendly and kind service. Love the no pressure sales tactics. Sabrina and Jeremiah were a joy to work with at Echopark. Definitely a different kind of car buying experience. Will use Echopark again when I need a new Vehicle.

Very friendly sales staff. No pressure sales. Easy financing. Pain free paperwork 😊

When I walked in I was greeted right away and was immediately felt relaxed not the usual pressure or wait the other people. Daron Esquivel was a pleasant surprise , listened to what I wanted and immediately took me to what wanted not trying to uppitch on other things. All questions were answered to my satisfaction and he made sure I understood everything. Totally professional in his approach and made me feel good when I left knowing I got a good deal which I did. Recommend Echo Park to anyone looking for a vehicle and if Daron is around get him a total pro I’ll be back definitely

I had a wonderful buying experience at EchoPark New Braunfels. Eric Harris was thorough, honest, helpful and kind. He took his time answering my questions and was patient with my decision making process of trading in my truck for a Tahoe. The other staff members were extremely welcoming and kind also. I highly recommend buying a vehicle from them. Thank you, Eric and the rest of the EchoPark New Braunfels family.

We walked into EchoPark an hour before closing. We immediately felt comfortable. The atmosphere was so laid back, very unlike the other dealerships we'd been visiting. We worked with Clint, and we never felt rushed or pressured to buy anything, despite the late hour. They had a huge selection of vehicles and we found one we really liked. The buying process was so easy. We were able to do much of the work over the phone, so when we went to pick up our new car we literally walked in, signed the paperwork and were handed the keys. Smoothest car buying experience ever! We'll be buying another car in a few months and will definitely go back to EchoPark.

Amazing experience at this location! Staff were very friendly and helpful. I had an issue with a vehicle I purchased and they were very prompt to not only fix the issue, but go above and beyond to make it right. I highly recommend EchoPark. Don't waste your time and energy at a dealership.

Was not sure of Echo PA but it really turned out to be pleasant experience and no pressure or wasting time. The salesperson was friendly and informative and would definitely recommend EPA.

Easy and polite buying experience, far superior to a traditional dealer. Peter was very accommodating and professional.

My 2016 Lexus ES 350 purchase at EchoPark was a perfect car buying experience. This was my 44th vehicle to purchase and I am so happy to have found Echo Park near me in New Braunfels. I researched nearly every 2016 Lexus ES 350 within 200 miles on several different car buying search sites and EchoPark had the best prices and the cleanest low miles leases return vehicles available. All of their vehicle descriptions were accurate and thorough with many great pictures. All of my top possible selections with the options I wanted were cars at Echo Park. Their cars were several thousand dollars cheaper and had much lower miles on them. The buying experience was exceptional also once I decided on the cars that I was interested in purchasing. Sales people are NOT on commission and there is no pressure sales at EchoPark. Cliff helped us from beginning to end with the entire purchase process from greeting us, test drives, answering all of our questions, and completing all of the paperwork to finalize the sale and transfer. I am so happy to have discovered EchoPark and will go straight to their inventory whenever I am ready for my 45th car and beyond as in my opinion, there is not a better place or process available for shopping for and purchasing a vehicle. One Very Happy Customer! Bob in Kyle, TX.

We are very impressed with Echo Park in New Braunfels. The car buying process was so smooth and streamlined and worked out perfect for us. Everyone was very professional and helpful. Our salesman was knowledgeable and courteous. We were able to buy the exact car we came there for at a very reasonable price. We will be recommending Echo Park to everyone. ✔️

We had a good experience at EchoPark purchasing our latest car. Our sales rep Peter Molina was helpful and kept us informed every step of the way. We got a fair price on both our trade in and our new purchase.

Friendly, quick and efficient car-buying experience. Peter Molina was especially helpful -- he answered our questions and made helpful suggestions when we needed it. SO much better than our previous experience at another dealership!

We had the Best experience ever shopping for a car at the New Braunfels location. This is by far not your typical car dealership. It's a totally different experience. Our representative Sabrina Preiss was very helpful and friendly! There was no rush, no haggling, no stressing! She was very informative, and made it fun to shop! It was a very smooth transition we drove in with an old car and out with a new,simple! 5 Stars! ⭐⭐⭐⭐⭐ If you happen to be purchasing a car soon, I highly recommend EchoPark and ask for Sabrina! It was a blessed day yesterday! Thank you Jesus! Happy Customer!

Great service and hassle free!

EchoPark is not like other dealerships. This place is full of friendly faces willing to go the extra mile. Peter Molina was an excellent salesman and made the driving/ buying process as smooth as possible. I am so happy with my purchase and would highly reccomend buying with EchoPark. Rommel and Isaac were also a big help when I needed to bring my car back for minor maintenance. Keep up the awesome work guys!!

This my first Google review. I am writing because this was the best used car buying experience I have ever had. Our sales rep was Peter Molina, not pushy at all, just directed us to the car, test drove and we were out the door after a few signatures. This place is no haggle, no stress. I will definitely return to Echo Park!!...and by the way, their prices are unbeatable!

Had a superior buying experience with Peter Molina at EchoPark in New Braufels. I was searching for a low price, low mileage, like new car for my 16yr old son and I found it here. We purchased a 2012 Mazda 3 for blue book with only 54k miles. This car looks brand new. The no hassle no pressure quick sale was the best. Kid loves the car and Momma is happy! Thank you Peter Molina!

I was extremely happy with my purchase from Echo Park. The system for buying a car they have in place is much more streamlined and easier than any dealer. 1) You work with one person, not 3 or 4. 2) They don't force things on you, like extra expenses and fees. 3) the time it takes is far less, if you've done your homework online to determine the car is one to your liking, you can test drive and finalize paperwork in half the time. I don't want to waste 3-4 hours for such a simple purchase! I hope to see more of these in the future to help people avoid going to the dealer and getting shafted!

The process was smooth and very stress free. I was very well educated by the care sales person and they took their time with me. I really love EchoPark.

Fast, courteous and easy to get my truck. First time buying a vehicle was pleasant.

EchoPark is definitely not like other dealerships. Sabrina was the best. Very helpful and informative from test drive to signing. We didn’t have to take all day going back and forth with some invisible finance guy pretending to give us a deal. The price was perfect and the experience was top notch. Will definitely head to y’all again when I am in need of another ride.

•AMAZING• from the time I was greeted at the entrance by smiling faces followed by the fastest purchase of a vehicle I have only seen in movies!! Seriously AmAzInG!!! Immediately after arriving I felt this amazing energy throughout the building that can only come from happy employees doing what they love. All smiling and helpful faces unlike those that I’ve encountered at the traditional dealerships. Kid you not...Just last week while in a “undisclosed dealership” while trying to find restroom and or get coffee, so that I may remove toothpicks holding eyelids open due to being held captive for 10.5 hrs!! I must have spotted 15 employees at different times hiding & ducking their work duties!! In which I can only imagine stems from “unhappy work environment” I’m telling ya’ll Echo-park automotive is Revolutionizing the new way of buying a vehicle... Or at least a used one! **Special shout out along with “ I’m not worthy ” bow goes out to Sabrina Preiss for simply being fabulous, genuine and amazing**

Great experience! Michael Rodriguez helped us get a new vehicle and was very professional through the whole process! We were in and out within 2 hours! Def recommend this place!

Getting a new car was not on the agenda when I first woke up. But life happens. I found a vehicle I was interested online . Setup an appt and went in for a test drive. From walk in to driving off the lot with a new car within 2 hours. My sales guy Peter Molina was very easy to work with and answered all the questions I had. They just gained a lifetime customer.

I bought an SUV here a few days ago. My salesman was Jeremiah and he was extremely helpful. He was not pushy and made sure to find an SUV that I LOVED! I was in and out within a couple of hours and I couldn’t be any happier with my experience there! Definitely recommend! Don’t go anywhere else, go HERE!

The Moment My Husband and I walked in we were greeted by Cliff. He was super Laid Back with a Wealth of knowledge of the Vehicles. We had our minds set on a particular truck coming in. Cliff never once was pushy or try to up sale us. He remained in the criteria we were looking for. It was such an Easy Buying Process. We spent 2 hours there and out the door with our truck. Great Place with Wonderful People.

My car buying experience was the best I’ve had. No pressure, no B.S. and a laid back environment. I was able to get a nicer car than I thought I could get and got it in the price range I wanted. Ask for Daron

Very smooth and easy buying process. Great staff and comfortable atmosphere. Darron helped us out and even threw in a few extra things! Highly recommend.

After a VERY long day at multiple dealerships we found a car on CarGurus that we were interested in at EchoPark. We called to see if the car was still available to avoid driving all the way to New Braunfels to not find what we wanted. The receptionist on the phone was very helpful and assured us they had the Jeep Patriot and also 2 more that we could look at. Once there, everybody was very courteous at the reception desk. Peter Molina was our sales advisor and was great to work with! The atmosphere at Echopark makes the whole buying process easy as well. It's a very nice facility with an area for kids to play in, which was great for our toddler. Our sales advisor, Peter, was a pleasure to work with. He got us into the car we were looking for and took us on a test drive. We arrived an hour before the dealership closed and we would have been done with the whole buying process had it not been for my bank. He was very helpful in helping us figure out what we needed to do. I'm a first time car buyer and I really enjoyed my experience at Echopark. We came the next day and within 20 minutes, we had all the paperwork signed and the keys in my hand. Peter was very efficient. I recommend anyone to go see him. He goes out of his way to help you, including being reachable after and before his work hours, to assist you. We are very pleased and will be doing our car shopping here if we ever need another car!

Excellent car buying experience. They only have vehicles 2012 and up so it really pushed my top dollar budget. Sabrina spent hours working with us finding the perfect car. No pressure. I will definitely buy from her through Echo Park again.

Had a great experience through echo park in new braunfels. With the help of Uriah in costumer service on the phone and Eric Harris in the store I was able to find a car on auto trader check the availability and go in test drive and buy the car in 2 day! Really easy process very straight forward about cars and great prices.

Just bought my awesome CAR! So excited. Awesome experience here at EchoPark. Great service by all employees. Thank you to Michael Rodriguez for all your help, looking forward to your help and assistance in the future if I ever need anything. Thank you.

Great car buying experience. Very quick process, friendly staff. Very personable. Woody was a great sales person & was very transparent about the whole process and my trade in

Your location is very easy to access, very clean and the sales staff was overly helpful, knowledgeable, and friendly. My guide, Isaac, was as good as any salesperson I have ever dealt with. This guy knew his stuff. I will definitely recommend all of my friends and family to Echo Park.

Sabrina was awesome!! This was my first time buying a car and she helped me each step of the way. She was patient and super personable. I was nervous at first that they would just push me to buy and try to move my budget up like other typical dealerships, but it was the exact opposite. In the end she was able to help me find the best car for me! Highly recommend echo park and Sabrina.

Sabrina greeted us at the door and found out what we were interested in right away. It was a very relaxing and friendly experience. No forceful or intimidating sales techniques here, just a casual walk looking at the available inventory. Upon our return visit we found the vehicle we were hoping for and drove it home the very next day. Very happy with our purchase!

Daron is a good cars salesman. Very good experience!

I had an excellent experience at Echo Park buying my car, and the salesman who worked with me, Peter Molina, was great. I will definitely be checking out their inventory the next time I need a car (which hopefully won't be for a good while yet!). I like that there are no gimmicks or hidden fees for the maintenance work they've done, other random markups, whether you pay cash or finance, etc, like at other dealerships. The price listed is exactly what you pay, plus taxes, title, etc.

Sabrina helped me find the perfect first car today! She was very helpful, the buying was simple and fast!! My family and I will definitely buy another car from Sabrina and the Echo park!😊

If you need a good salesman talk to Isaac Harris. Great guy. Thank God he made it easy since we drove in from Houston .

Very rude not professional at all. Our service advisor waa rude. He did answer and questions seem in a hurry and only got to test drive one car only. When i the car the guy waa texting and not answering any queation at all.

The best car buying experience I have ever had. Sabrina was very informative and easy to work with. EchoPark is lucky to have her!

Daron made the car buying experience very simple

Daron Esquivel did an amazing job! He was very professional, informative and fast. He made the entire process easy and fast. I will definitely recommend EchoPark Automotive because of Daron Esquivel.

Daron Esquivel was an amazing sales person and made us feel at home during the buying process.

Pleasant - relaxing - inviting.

Quick and efficient. In and out no prolonged waiting around.

Mike was efficient and professional. We stopped in to look at a car and by the end of the day we had purchased it with no hassles. Couldn't be happier!!

Didnt take home a car but where nice selection awesome experience.

After a horrible accident we needed a van big enough for our family of 6 fast that could hold 4 car seats. Javier was wonderful! He answered all of our questions, no matter how many times I asked the same question. He made the entire process quick and easy, which was wonderful because I was still pretty banged up from the previous crash. If your looking for a car dealership/dealer who is honest and efficient this is the place to go! Also they have really great warranties.

Let me first say that we were treated well by Eric Harris when my mother and I went in to look at vehicles. However, a few things have happened that have made me decide to NOT put a good review on this dealership. During the signing process we were asked for the down payment that we supposedly said we had when it was not mentioned at all by either of us. Then they had to go back to again resubmit our paperwork which took us having to wait there an extremely long time. No one said any apologies for accusing us of saying we were going to pay down a certain amount or getting the paperwork wrong. Then after having the vehicle for two weeks we were contacted from TWO different lenders: Ally and Capital One. So now they are both saying we owe them a full car payment for ONE car when the first payment is due. We have contacted Eric and the financing department with no luck this far! If I could I would take back my business with them due to the lengthy and despicable process this has been. Do not buy here unless you want to be cheated and wronged.

Thank you so much!! Eric Harris did an awesome job helping me get the mazda I wanted tonight. I definitely recommend echopark automotive when you're looking to get a great deal on a car. Excellent service!!

Great atsmphir sales rep daron esquivel went above and beyond to make sure we were happy with the price and the vehicle thank you daron .

I worked with Peter Molina on getting me in a 2018 Ram Truck. The entire staff at Echo Park was courteous and professional. Peter made everything fast and convenient. Thanks again Peter!!

Very pleasant and very helpful, made experience very easy. Cliff was awesome!

Great service. Prompt. Worth driving from San Antonio.

Amazing experience!! I’d been looking to purchase a vehicle for a few months now, and i’d been car shopping at Hertz and Gillamans i did NOT have a good experience what so ever... but that’s another story. I had found EchoPark online and Daron Esquivel helped me out. He had greeted us with a smile as soon as we came in, and showed us around the place,.. restrooms, kids area, ipad browsing area, and drink area, which they have a coffee machine that makes like 70 drinks?? yaaa. He kept in mind what our timeframe was, and also the main concerns i had regarding a vehicle, and had no problem accessing the cars and letting me take it for a spin. Everything was transparent and clearly explained to me by Daron as well as Richard one of the managers. The overall process was so smooth and they really do work with you as best they can. So now I’m sitting here charging my phone at a charging station, waiting on the car to be detailed and filled up with gas, and i’ll be off as a new car owner! Atmosphere is great, customer service is wonderful. I would definitely recommend EchoPark.(:

Echopark New Braunfels offers by far the best auto buying experience!!! From the moment you walk through the door to the moment you leave in your newly purchased vehicle, you will feel as if you are part of the Echopark team. They treat you like family from the start and leave you feeling more than satisfied with your purchase. With their straight forward pricing, and their low mileage inventory, you can’t go wrong with Echopark!! I had such a great experience that I purchased two vehicles from their location in the past month. Monique, my saleswoman was phenomenal. Her smile says it all lol. She offered me a great car within my budget, helped me better protect my purchase with an extended warranty, and sent me on my way all within an hour. Nicolas, the trade-in specialist, is fun to work with when it comes to trading in your vehicle. Not only did he thoroughly inspect the vehicle I was trading in, he dug deep to get me the best offer on my trade. Thank you Echopark for a great buying experience and a team full of amazing individuals!

100% the best experience when buying a car. We traded in our 2016 Edge for a 2015 Explorer with less miles and for more room. "Woody" our sales rep was awesome. Very honest and nice. I grew up around salesman and dealerships so I can see right throw there tricks and Woody was as honest with me as he could be. All the sales team work together unlike most dealerships were it feels like a dog eat dog world. The trade, we took it to 3 different places and they all offered me 15k or less, Echo Park gave us $17500 for it and I assume they will sell it for around 19k witch is what the others would sell it for too....lastly they want you to use there banks to finance the loan, you don't have to but it is a hassle if you want to use your own bank. Here is what to do, go ahead with them and then in 2 or 3 months go to the bank you want and refi that thing. Really a great experience. They also have a kid play area and my 3.5 yr and 1 yr old had a blast witch made it easy for us to talk and do paper work.

Great place, definitely would recommend getting a vehicle from here.

Amazing experience!! I’d been looking to purchase a vehicle for a few months now, and i’d been car shopping at Hertz and Gillamans i did NOT have a good experience what so ever... but that’s another story. I had found EchoPark online and Daron Esquivel helped me out. He had greeted us with a smile as soon as we came in, and showed us around the place,.. restrooms, kids area, ipad browsing area, and drink area, which they have a coffee machine that makes like 70 drinks?? yaaa. He kept in mind what our timeframe was, and also the main concerns i had regarding a vehicle, and had no problem accessing the cars and letting me take it for a spin. Everything was transparent and clearly explained to me by Daron as well as Richard one of the managers. The overall process was so smooth and they really do work with you as best they can. So now I’m sitting here charging my phone at a charging station, waiting on the car to be detailed and filled up with gas, and i’ll be off as a new car owner! Atmosphere is great, customer service is wonderful. I would definitely recommend EchoPark.(:

This was the best car buying experience I have ever had in my life! Two days before, we traded in a vehicle at a well known dealership and it was a TEN HOUR process, with nonstop haggling and pushy sales people. At Echo Park, I walked in at 2pm and was on the highway in my husband’s MKZ by 4pm. I mentioned that I wanted to surprise my husband before he got home from work and Daron made the process happen as quickly as possible, from beginning to end. I was so impressed that I plan on sticking with Echo Park for good. I really appreciated the no hassle, high quality service.

Best car buying experience

We were looking for a car for our daughter who is in college. Peter Molina help us find and buy a car hassle free. I told my son about Echopark. He went and also bought a car from there. Looks like the next time I'm in the market to buy another car I will return to Echopark.

I went in yesterday and knew exactly what car I wanted. Daron then helped me check out the car for a test drive. I immediately knew I wanted it and we started the paperwork. The experience was nothing of any other car dealerships. Daron was not pushy and answered all the questions I had. It was a very relaxed and smooth experience. I highly recommend asking for Daron if you buy a car from here!

Great selection of higher end cars with low miles at a competitive price. Brian is a great sales person. Not your average high pressure "car salesman" riff raff. He is very knowledgeable. Dave, the general manager is great as well! They were able to finance the car with a great interest rate. I would recommend them to all my friends. Updates....one year later. We went to take our car to get it inspected to find out our windows didn't pass inspection due to being too dark. EchoPark promptly took care of the re-tint the same day! Again, this is the kind of place you want to do business with!

it was the best ever car buying experience I've ever had period. An I have bought a few cars over the years. Quick, extremely friendly and helpful, fast, to the point and efficient

We were greeted by the manager Cody as soon as we arrived. There was no pressure, we told him what we were looking for, he got us a salesman, Eric Harris, who was very helpful, again no pressure. Eric took us around to look at cars in my price range. No price negotiations. Prices were very reasonable. They took care of everything, in a timely manner. No hassle!!!

What a wonderful experience. From walking into a room full of smiling faces to leaving with a beautiful car. My salesman Javier Rivera treated me as a VIP. I am a customer for life!!!

I never heard of Echo Park and I was directed there by my finance company. I am glad they directed me to Echo Park of New Braunfels, I have told friends and family about my experience. I want to thank Manny he was very professional and helped me with all my wants and needs. We are already looking at another vehicle for my daughter. Thank you

Easy and fair dealer to work with

Sabrina was an excellent support in the new vehicle I purchased for my mom. My mom is everything to me and she made the experience very comfortable and enjoyable for her.

Wow! Where do I even start? Their customer sevice gets knocked out of the park. We have purchased two cars at two different location within two years. In December we purchased my newest INFINITI G37. Since Echo Park services their cars before resale to the consumer I went 2 days ago to get my oil changed and tires rotated. Yes, it has been five months. The place I took my car to told my tires could not be rotated and that I had 2 different size tires on my car along with the fact that the metal was starting to show through on the rear tires and the alignment was off. They had me scared to death to drive my car and mad as heck that I was sold a car that was unsafe. I called Echo Park and chewed out the sales manager (Richard) and the service manager (Romell) regarding the infomation I was given. Right away both Richard and Romell stated they would do anything they can for me to make sure I was happy and my fears were put to rest. They valued me as a customer. Well I am happy to report that after a long conversation and learning all about my newest car, not ONLY was my car SAFE when I bought it, it turned out those guys at the oil place were just trying to scare me into almost 500.00 in tires and alighnment. I called and spoke with Romell again and apoligized for chewing him out the way I did. Richard, I am sorry too! During this whole ordeal Romell mainatined a superior level of professionalism and integrity. The service did not stop there. Romell has gone as far as working with me all day long to secure some new tires for my car at a price that cant be beat. Romell, Richard, THANK YOU SO MUCH for making our third experience another wonderful one with Echo Park. We will be back for a third car in the future. Your Loyal Customer Kimberly Machtemes

Michael is the man!!! He hooked me up with a nice vehicle for a great price. He made sure all my answers and concerns were addressed. He made this whole process pretty easy. I also was having to Uber back and forth, so he personally came and picked me up so I would save money. Highly recommend EchoPark and Michael!!

Originally I had given this dealership a two stat review as I had many issues while.biying the car and then after purchasing. However I reached out to the dealership and they did everything in their power to work with me and help to right any wrongs. I really do appreciate the kindness and understanding that was given from Carlos (San Antonio branch) with Echo Park. He didn't make me feel like I was being pressured and he returned my calls and checked in with me while we came up with a resolution that worked for both my family and Echo Park. So I am thankful. I also want to say that the facilities was really nice and accommodating to both my husband and I and our kids who came with us each time we went to the dealership. Thanks again for all the help.

Mike was very courteous and polite. Mike Rodriguez went over and beyond to see I was satisfied. Thanks Mike Rodriguez. for making me a very happy Lady.

My girlfriend and I had been looking for a car online daily for deals and even went to a few dealerships. Had a few terrible experiences with your typical car salesman, extremely pushy and rude in order to get a sale. EchoPark was a completely different and pleasant experience. Their employee Cliff was a huge help from the start and worked with us for days to get us into a great car and deal. Plus you can't beat the price on their vehicles. We both were extremely satisfied.

Sabrina Preiss is amazing. She helped my granddaughter in achieving her dream! Great vehicles here!

Good

Walked in on a busy Saturday afternoon and was immediately greeted and connected with Sabrina Preiss. Walked the lot, picked the right vehicle for my daughter, got the trade value on our trade and was out the door in less than 90 minutes. No pressure and no sales pitches. Sabrina was very polite and professional from start to finish. Echo Park has a unique buying experience unlike the traditional dealerships. So glad we came back to purchase our second vehicle here!

With a few spoken words me and my significant other Tasha decided to check out EchoPark. I would have to say I was impressed. First of all the we saw and wanted seen on internet we parked next to pulling in. No one approached us strange I thought. Any hoo I continued inside. Sabrina Preiss greeted me and Tasha, next thing I knew we were driving down I35 it was brought to our attention air-conditioning was blincking off and on they stated they would fix no extra charge. Gave use a 3 year extended warranty cheap price. Most dealers wouldnt even think about giving it away at such a great price. I will drive home with it Sunday back to Lubbock.

We bought a car for our daughter, and had no hassles. Our salesman was great.He listened to what we wanted, and how much we wanted to spend. Unlike the other three dealerships we had been too. When we were finalizing the paperwork, we noticed water in one headlights after they had washed it. Our salesman Michael Rodriguez took care of it right away, and ordered a new headlight assembly. We really appropriated the time and honesty of our salesman. Our daughter loves her new car. We would recommend EchoPark anytime.

Worked with Daren today, he was efficient, patient and quick! I highly recommend this place as they cut the BS and are transparent with the whole buying process.

Worst place ever sold me a crashed car and said it was clean never going back to this place again....I advised everyone to take a good look at the car they are buying

Y'all need to check out EchoPark Auto this place awesome I just tell them what I'm looking for and they'll find it for you . The customer service there is awesome I bought my wife's 2018 Nissan Armada there awesome service . Thanks guys she love her new truck

Sabrina was amazing and truly a gem to work along side. I had full trust in her and Echo Park as a whole. They stand by their word and fix issues if they were to arises. I will be purchasing my further cars through them and Sabrina! If you are looking for a fairly used car less then 3 years old call up Sabrina at echo park. I love my 2016 Mercedes c300. :)

Very friendly, professional truly unique automotive buyer experience. Hats off to Jeremiah Drexler and all the friendly staff. We are very please with our purchase

Professional sales team, clean and organized dealership and LOTS of vehicle on the lot to choose from.

Michael Rodriguez was the best sales associate I have encountered, he explained everything very thoroughly and was straight forward. Definitely recommend him to anyone trying to buy a used car. Great staff, I am definitely going to recommend this establishment to my family and friends.

I recently purchased a vehicle from Echopark in April, the total experience was good, well priced vehicle. My only compliant is that q they don't finance through federal credit unions which tend to have the best interest rates. Being my credit the day the purchase was very good the interest rate was disappointing which is the main reason it's not a 5 star 🌟 Update: 2 weeks after purchase my car battery went dead, load tested it & was reading 6volts (12volts is normal). I contacted Arnoldo in the service department regarding to the issue in which he was more than willing to help me out with the issue. He set me up the next business day to replace the battery, kuddos to Arnoldo! 👌

I just purchased a car from Echo Park. Best experience I’ve had. Compared to other car dealerships, I was in and out the door within 3 hours. Great prices on vehicles. Eric Harris was very professional and knowledgeable. I definitely recommend this dealership!

First I would like to say thanks to Daron, our salesman, he made this the fastest and most painless experience we have ever had in purchasing a vehicle. Daron was very mindful in makeing sure we were satisfied with the car we chose from the car lot that offered a great variety of vehicles.Overall, the entire dealership staff was very friendly and welcoming, and in return made it a very comfortable and a relaxed environment for us.Big thanks to Echo Park, I am truly very happy with my new car and would highly recommend anyone looking to purchase a vehicle to visit Echo Park, they made it a great experience, and I’m sure you will agree!

It's okay. They seem a bit over priced to me.

I stopped by EchoPark to take a look at a vehicle for my just turned 16 year old daughter. The salesperson I dealt with, Jeremiah, was extremely helpful, very professional, and not pushy in any way. The purpose went very quickly and we drove her vehicle away shortly after I arrived there. Their selection of vehicles was very good, too.

Very easy pleasant transaction, Eric Harris was very professional and knowledgeable. We went for the car we saw online they took our trade in and everything was finalized in 3 hours. Everyone was very friendly and approachable I’m sure anyone in the dealership will be amazing!

We just bought a car today from this location. Our saleman Bryan "Woody" Woodrom was fantastic. We had a very smooth, stress free experience. I highly recommend them!

We just bought a car today. Our salesman Bryan "Woody" Woodrom was fantastic. The entire process was smooth and stress free. Highly recommend them :)

Ii want to thank Daron Esquivel for all his help with the purchase of my car yesterday. He was very professional and really worked with me and found the deal that was right for me. I recommend you go see Daron at Echo Park in New Braunfels.

Very weird place. Low balled me on trade for 1/3 of price it was sold for. Some weird financing limitations. They really don't want your business.

Where has Echo Park been all my life?! Thank goodness they are now in Texas, and especially New Braunfels. I really did not want to have to drive to San Antonio or Austin to get a deal. My recent experience buying a car from Echo Park was easy and fun. They have an excellent inventory, so no problem finding a car that I was interested in and within my budget. Sabrina, my salesperson, knew her stuff and was enjoyable to work with. I highly recommend Echo Park to anyone looking to buy a car. I am thrilled with my purchase!

Echo Park went above and beyond to remedy my situation. I want to commend the management staff on their hard work. I had a great experience and would recommend them to anyone looking to buy or sell a car.

I just purchased a vehicle from Echo Park NB and couldn’t be happier with my experience. Manny M. Took care of us from the moment we walked in the door. His service was exceptional and he went above and beyond to provide outstanding customer service! If you are thinking of getting a new vehicle I highly recommend echo park and specifically ask for Manny M. He will deliver the best customer service, you won’t be disappointed!

Big cliff helped me and my wife with the right SUV , prices are awesome service is awesome. This is my second vehicle purchase from EchoPark, i plan on purchasing a third vehicle soon from them.

Great Experience! Not like those big dealerships with their terrible salesman harrasing you once you put a foot in their parking lot, Devon helped me out and he was fast, and friendly, the price was very good amd they dont do tricks like " let me go and ask my manager to see what we can do for you". My car is awesome, it was super clean and spotless even for a 4 year old car, in generlar great experience, the dealership is an example of how dealerships should be!

EchoPark New Braunfels made my car shopping experience easy. Mike Rodriguez at EchoPark helped me find the perfect vehicle for my family at a great price. If you are looking for a quick, easy, and headache-free car shopping experience, go to EchoPark New Braunfels and ask for Mike. He will do whatever it takes to get you what you the vehicle you need at an affordable price.

Eric Harris, and other EchoPark staff, was very knowledgeable, professional, helpful. They also offer a great product.

My Husband and I bought out car with Michael and we must say we are very grateful for his help. We have been struggling so much and he went out of his way to help us and sure enough we left with a car that day. EchoPark in New Braunfels was the best car buying experience we've had and we will be going back for future purchase! Thank you Michael and EchoPark, New Braunfels for your excellent customer service experience from Samuel & Claudette Galvan

It was the easiest car buying experience that I have ever had.Peter Molina was an awesome salesman.

So I found EchoPark through the CBT news broadcast. I was curious and visited their website and found a car I was in love with. A 2016 Toyota Corolla S Special Edition. It was amazing. I filled out my credit app online and went and visited with Daron Esquivel. He was amazing!! I arrived at 8ish and we looked at the car and test drove. Everything was going well but we had to wait for the morning to get everything handled. Then the next day while I was at work Daron answered my barrage of questions throughout the day like a true professional. I was amazed by his service and willingness to get me into my vehicle. Then when I visited again he passed me off to Clifford McGuire because he was getting off work for the day as I was arriving. Clifford was amazing as well!! I brought in my grandmother to help me w the process and Cliff was running trying to get everything done fast to get her home so she could rest from sickness. All in all, I will say that if my car buying experience isn’t like it is at EchoPark, then I will not buy from any other dealership!

Good concept. Good selection of vehicles.

The staff was friendly and professional. They have a great selection cars with low mileage for less than other dealerships. The process was painless.

No pressure sales experience. Getting ahold of staff was a bit troublesome. Overall I would highly recommend this type of dealership.

This is the first time writing a review for any business and doing so only because of the great experience I had buying my car on 3/23/19. My Experience Guide (Salesman) was Eric and from the moment I walked in the door late Saturday afternoon until I drove off a few hours later he made this buying experience better than I've ever had elsewhere. I've purchased one new & several used vehicles in the past from typical dealerships and each time there has always been something negative that occurred leaving no choice than to battle it out with the Sales staff and ruining the whole day. Not this time! EchoPark is the place to go if you want the best car buying experience. The only company policy I didn't care for was that you have to finance with their lenders (half a star off for that). This was offset by the fact that there was NO PRESSURE and NO HARD SELL on add ons from any finance person waiting to pounce on an exhausted buyer. Thanks for a great experience ERIC!

Great experience. Good selection. Was greeted immediately and stayed with the same person through the whole sale. Drove off with the exact car I asked for. Trade in was a snap! They even got extra for my trade in over what other places offered for it (about $1k more than Carvana offered)!

Quick, easy, and awesome costumer service! I’m IN - LOVE with my new car! Thanks Cliff for the amazing costumer service! I highly recommend everyone to ask for him!! He’s great!!

If you want a GREAT experience in buying a car, Echo Park is where you need to be. I went to a different dealer and they never got back to me. I'm glad they didn't. Keep doing great work Echo Park!

I had a very positive car shopping, and an even better customer service experience. They had a quick response to a small issue that came up after purchasing my vehicle and they went out of their way to help me out. I highly recommend this place, the staff is great!

Manny did a fantastic job in helping me secure a great deal on my truck. Very informative and helpful throughout all processes. All in all was a great experience from start to finish with everyone here.

Great experience! Manny Miranda and team were amazing and made the experience effortless despite the challenges we gave them. Car shopping has always been stressful... Well not anymore! Will absolutely buy through them than any other dealership!

I have worked in the automotive business in aftermarket performance, commercial parts, sales, and mechanics. The crew at Echo Park is the best in the area. Mike is an excellent sales advisor. He helped me find the right vehicle for my family for a great price. Additionally, he made the process seamless for my trade in. I received a fair price for the vehicle along with the payment for my equity two weeks earlier than estimated. Furthermore, Issac (sales manager) did a great job of keeping the paperwork process smooth and explaining all the underpinnings of the deal. Finally, Rommel and Arnold in the service department ensured the vehicle surpassed (from my experience) the industry standard and went above and beyond to correct some small issues before delivery. Thank you again Echo Park, New Braunfels for a great experience! You will be my first choice always for a vehicle along with my first recommendation.

I highly recommend EchoPark in New Braunfels Mike Rodriguez is very professional and knowledgeable in his profession. Got me in my 2016 Ram Outdoorsman without any hassle or back and forth trying to raise the price. I'll recommend any family members,friends and coworkers to go there.

Jordan was awesome. We walked in, found a vehicle, got ours appraised, and finished the paper work the next morning. Easy process and very fair pricing.

I purchased a Ford 2016 Mustang EcoBoost from Echopark in August of 2018. While the staff was friendly and "helpful" they neglected to tell me that the window tint was far too dark for texas law (15% when the law is 25%). I asked them multiple times if the windows tint was legal and they assured me it was. I now have a ticket because of this.

Our 2 1/2 hr drive to the New Braunfels location was well worth it. We were greeted as soon as we walked-in and assisted by Monique. I already knew which vehicle I wanted and didn't need to get financing so I was hoping the process to purchase would be fast and simply ... it was. Monique showed me the vehicle I saw online and explained the entire process. The process took about 2 hours which included the test driving, looking over the vehicle, going over documents and signing. I was not pressured for any add-on's or to see other vehicles. I love my BMW and if I needed to buy another pre-owned vehicle I would definitely go back to Echopark.

Very clean facility. Good prices, but terrible financing and red tape. Beware of warranty and cleaning add ons. I bought elsewhere.

Sabrina made the process super easy! I couldn't be happier with my car! I would highly recommend to my friends and family. Their prices are unbeatable, and there's no pressure for buying a car like a traditional dealership. Thanks again Sabrina and the EchoPark crew!

We drove an hour to get to the EchoPark location in New Braunfels for better deals (check they website specific location). They were about $1 to 2k cheaper than the used dealers in San Antonio. Because they are so much cheaper, they don't haggle. Something I missed, because I'm good at haggling. The staff were very helpful and willing to stay late (10:00 pm) to make the sale. My only complaint is they don't work with some banks and credit unions and you have to work with theirs or pay cash. Of course we qualified, but I would have preferred to go with my credit union. If you don't mind the drive, I recommend visiting them.

Great all-around car buying experience. Worked with Daron and his professionalism was beyond reproach. Excellent customer service from the entire staff.

Very professional, patient and it really shows that they care about the customer! Jordan was great! Highly recommend!

I bought my car here with Daron And he was great! I was greeted in the beginning and helped right away. They definitely made my experience a great one and I would recommend them to everyone. Everyone is super friendly as well! Made the car buying process a lot less stressful! Will definitely be back in the future.

About 5 weeks ago. I drove out to Echo Park Automotive New Braunfels - Outlet, 3191 N Interstate 35 Frontage to see if i could find a car for my grand daughter. When I arrived i was greeted by salesman Michael Rodriguez. Michael explained the Echo process, gave me a tour of the Outlet, introduced me to some of his co-workers and made me a great cup of coffee and sat with me at a computer until he wrote down what i was looking for and I had the idea of how to use the computer system. Michael went on to help others as he returned back and forth to check on me. Michael was very knowledgeable, Focused, and Professional. But unless you were directly working with Michael, those traits were not worn as a badge by Michael. He was more interested in making you feel in good hands and in trusted hands.I say this only because that is what I felt like. , That is how Michael's mannerism made me feel. Michael came up to me and said he wanted me to see a Jeep that fit what I was looking for, It was an Awesome Black exterior 2017 Jeep Composs 4 door Latitude Hatchback low mileage awesome price. After a test drive, I purchased the said jeep Cash. Michael said that I should purchase a warranty. Michael said that even though the vehicle was a 2017, often warranty is for the unexpected and never purchased with the hope of using it but for the peace of mind of having it in case some thing was to go wrong. The entire staff at ECHO PARK were the best, kindest, sweetest, helpful, and words can not describe just how pleasant they helped make me feel there. i had just had the worst back surgery experience whereby the doctors cannot repair it by even a fusion to stop the pain completely. i must say that i felt at peace there despite my pain. Don't take my word for it, go see for yourself.. i was able to purchase a Warranty on credit for a very reasonable price. 3 days after getting home, I had to break hard and the car went off the road I had to use the warranty because the alignment was in a bad way but it was covered and repaired.which did save a lot of money, Thank You Michael Rodriguez Arthur Garcia Buyer

Went there and got an insane deal on a fully loaded Silverado z71. I was shocked how great this dealership was, no lies, no BS, just straight facts and great customer service. Very military friendly, hooked me up big time. Michael Rodriguez was the best "dealer" I have ever spoke with, because he doesn't act like one at all. I honestly won't go anywhere else for a car ever again lol everywhere else sucks in comparison.

E-mailed and called to make sure the car I wanted to test drive was still available and was told it was, I scheduled an appointment to look at it close to closing time and drove an hour to see the car. When I arrived I was informed that the car had already been sold! What a waste of time, this is a really bad first impression. Unfortunately I won't be doing business with people who don't know what is in their inventory. Edit: I am updating my review because about 24 hours after I wrote my first review I received a phone call from Dave explaining that they had a car exactly like the one I requested in my previous review. Dave was so kind and accommodating and they agreed to get it ready to show and held it for me until it was convenient for me to come. I didn't end up getting the vehicle but I really appreciate how above and beyond they went to make sure I had the opportunity to see something similar, the fact they cared enough to let me know in the first place speaks volumes. This is a place where customer satisfaction is a top priority and that's respectable.

After an exhausting day looking for cars, my husband and I showed up about 8:00 pm which was close to their closing time at 9:00. We were greated by Nick who although advised us that he wasn’t a salesman but was eager to help us any way possible till one was available . He was Great !!! He really answered all our questions and was very helpful which we were very appreciative of. After our test drive with Nick we were then introduced to Jordan & Peter who were extremely helpful with even more questions that we had about the extra warranty and Perma Plate protection plan. By the way I forgot to mention it was super busy & these guys were trying their best to help not only us but everyone else too. It seems that they were very short handed but were trying to do they’re very best to get it all together. The only issue I had was they ONLY did inhouse lending which kinda sucked cause they’re interest rate was ridiculously high considering we both have 780/790 scores but not a big deal I’ll just refinance somewhere else it’s just a pain having to spend more time getting another loan. But all and all it was a pretty good experience & I would recommend this place to anyone especially if they get the pleasure to work with any one of these three guys as they were in my opinion “The BEST” !

Just bought my first car from here Jeremiah was very helpful and the experience was great. Definitely recommend this place!

Update: Echoparks Cody and Rommel, followed up with me and we discussed the issues I had stated below. I was happy to explain everything and they listened and asked questions to figure out how these issues occurred. They were very helpful and I am now happy with the way they handled my situation in such a professional manner. Thank you guys. I would recommend EchoPark. Orginal: My issues started when I purchased my car. I had to give them my driver's license twice because they could find the first copy. Then, after giving them a check for the FULL amount of the vehicle, I noticed the next day i didn't have any paper plates so I had to GO BACK and get them. 5 days before my temp plates expired, they texted my stepdad, not me whose name is on the title, that they needed a copy of my insurance AGAIN! I followed up with multiple calls finally getting direct contact with the dealership and not a call center. Apparently they still didn't have the title to the vehicle I purchased so the registration process hadn't even started and they needed to extend my temp plates and get me new ones which I don't even live in NB. This wasn't acceptable and with some back and forth, they got my real plates. I tried to contact the manager and still haven't heard anything from them from January. I'd expect more from someone I handed over thousands of dollars to.

Clifford was a great help in finding a solid truck for me. The process was easy, they helped with financing. 🤠👍open late.

Great buying experience. No pressure. Dealing with real numbers. Simple and Easy! Sabrina was great to deal with!

I walked out with a good deal at Echo Park. Manny was great! He knew what I was looking for and really showed he cared to make it happen. I will recommend Echo Park to my friends and family.

I recommend EchoPark to all of my friends and family! They are changing the way people buy cars!

Wonderful experience with Echo Park this past Wednesday. I was able to close my purchase in less than 2 hours. I worked with Manny, Jordan, and Bryan. Manny was my experience guide and they all provided great service. They were friendly, professional, and knowledgeable. I was pre-qualified with Capital One before getting there, so this expedited the process. I knew exactly my rate and monthly payments. There is no need to haggle the price as they offer very competitive prices. I would highly recommend this place to anyone and everyone looking to buy! You can speed the process by getting pre-qualified with one or more of their participating financing banks. Great car buying experience, great service. Echo Park is definitely my first choice next time. Thanks again.

I enjoyed the whole experience.

I had the best car-buying experience with Manny and Clifford. They were both friendly, professional eager to please. Manny knew a lot about the vehicle I was interested in. Clifford was eager to help and went above and beyond and even helped getting the car looking great. This was a nice experience overall, no price haggling and being sent to the finance manager's office. The dealership is modernly designed and kid-friendly. The salespeople aren't commission based so you don't feel like you're in a viper pit. Thanks to Manny and Clifford for making this experience a very pleasant one.

Friendly staff, great pricing on vehicles and our salesperson was awesome!! It was such a great experience to purchase a car. Would recommend to anyone to purchase a car to definitely check them out!! Not your average car place!!!

This has been without a doubt, THE BEST car buying experience ever! From the minute my husband and I walked in the door, the whole staff was very welcoming, courteous and very positive! Our saleswoman, Ms. Sabrina Preiss at the New Braunfels location was very friendly, outgoing, knowledgeable, and she made us feel right at home without feeling pressured at all during the whole process. I had already seen a car on their website that I really loved so Sabrina made the whole process very fast and she answered every single question we had. I already started recommending this location to family and friends! Thank you so much Sabrina for such phenomenal service and for all your help! :)

I had been looking for a vehicle for awhile. I went in to test drive a car. After the test run, Cliff, offered for me to fill out an application. I did so it would be on file. A few minutes later Cliff came back with a Zero down payment offer and I could leave there that night! Cliff and all the staff are extremely friendly and helpful! Their prices can NOT be beat! You will be just as surprised as me! Thank you Cliff and everyone at EchoPark!

First of all, I love the environment of Echo Park! It’s laid back and the staff is very welcoming. It’s not like a traditional dealership which is great because you don’t feel pressured into anything. Daron Esquivel helped me through the entire process, my situation was a little rocky but he made it happen. He kept me updated every step of the way and did everything he could to get me into a great car! Thanks so much echo park!

I made contact through the website one night and received a call the next day. The person that contacted me was very friendly and stated that Echo Park worked on appointments so the customer could experiance the Echo Park difference. I made an appointment and was contacted the day before to confirm. Great customer service I thought. I showed up for my appointment and was told by a very nice gentleman that no one was able to see me, all sales staff was busy, I let the gentleman know I was disappointed with this situation explaining what I had been told by the staff that had contacted me twice. I asked if we could take a look at the inventory and he pointed me in the right direction. A couple of minutes after we got out to the inventory Segey shows up he is not a sales guy but a buyer, he tells me the gentleman I was speaking with was the GM and he asked Sergey to come and assist us. Sergey is awesome, super nice and friendly opens 8 to 10 vehicles tells us all about your business model how it started and so on. I find this interesting because in the past I have worked in car and motorcycle dealerships. We spent probably an hour and a half with him. We decide to test drive 4 or 5 of the vehicles and Sergey is about to take us for the first test drive and as we are about to leave Javier a sales person is available, he starts the test drive process with us. Another really nice guy. After about an hour we decide on a vehicle, my wife and 5 year old are starving, I tell Javier we have to leave for lunch and tell him which vehicle we want and to text me an out the door price. He says sure thing, no high pressure about sticking around. I can't believe a car sales man is letting me walk with out sitting in the office to put stuff on paper have the manager come out and ask what's it going to take and so on. At lunch I get a text from Javier here is the price here is the car fax he says let me know what you want to do. We text back and forth over a couple of things the carfax shows damage reported I tell him we are coming back for a better look. We get there Javier is busy and as my wife and I are looking over the car we are thinking about and Sergey shows up again and confirms my thoughts on where the damage was repaired and he looks over some other areas that could show more damage if there was any. Did I mention Sergey is awesome. We had him open a few more cars up and he took us for another test ride in a different vehicle. We decide on that vehicle. At this point my wife usually abandons me, she hates the car buying process, but to my surprise she sticks around. I haven't mentiond how nice your facility is and really everyone we met was great. Javier is free now he goes to the manager comes back with a price we get the deal done in a short period of time probably the quickest I have completed the process ever. My wife and I agree it was the best car shopping experience we have ever had. Sergey is an asset to your company he saved a customer that Saturday morning and afternoon. The rest of the crew made the rest of the sale a breeze too. Go see Echo Park great variety and super people.

I called at 11am to confirm that a vehicle listed on the website was still available and explaned that I didn't want to drive over two hours to their dealership unless the vehicle was still available. I was assured more than once that the vehicle was available and on the lot. When I got there, I was told that the vehicle had sold that morning before I called. The old BAIT and SWITCH....well played. Don't waste your time.

I just bought a car from this location on Tuesday and had a great experience. The staff was friendly and the interior of the place is super unique and comfortable. Sabrina took care of me and was amazing she was very knowledgeable and explained everything that I was unsure of. I would highly recommend this place to anyone and everyone looking to buy! Thank you again Sabrina!

Recently purchased a vehicle at this location. Come to find out a week later all my paperwork with my private information was given to another customer. Come to find out the other person noticed he had my information an contacted me personally after he had notified one of the sales reps. I was never directly notified by a manager or any whom that works there that my personal info was a abroad an giving to a another person with all access to my private information. This is extremely disappointing. Now I have to worry about identity theft an what ever else could happen for my information being released. Very irresponsible for a place of business to not notify the customer that there information was mistakenly misplaced an giving to another person.

I had a wonderful experience with Echo this past Saturday. Sabrina treated me with so much care and professionalism. She was very knowledgeable and thorough and I was able to get an upfront, no-hassle deal. I also had questions after I drove the vehicle home and Sabrina responded to my text and my call right away!

Great customer service, friendly staff who helps you without putting tons of pressure on, and a huge selection of vehicles!

Excellent experience, unbeatable prices. The people at Echopark are professional but not pushy. I was able to call ahead, verify the vehicle was available and put a 24 hour hold on it as I was coming in from out of town. They set clear expectations ahead of time as to what to prepare for, one of which was that they do not work with credit union drafting. No worries, they were able to secure my financing ahead of time matching the rate my credit union was offering. When I arrived, the car was pulled to the front and ready for me to test drive. After a short drive, we went inside to review the numbers. No surprises here, everything was as it appeared online, no hidden fees or gimmicks. I was expecting the usual dealer run around because the price online was so low, but it never happened. I used the money I saved on the price of the vehicle to purchase the extended warranty, GAP, and interior protection, and still ended up with a lower cost out the door than buying elsewhere. 5 stars for Echopark, Mike and the rest of the staff are a refreshing change from the traditional dealership experience. If you want a great price without all the gimmicks, give them a try!

Long story short: I was skeptical about this place and ended up with the best deal possible, at the best rates I could get, with a warranty that can't be beat. 10 out of 10 would recommend. This is my first time purchasing a used vehicle 100% on my own. My credit isn't terrible, but it isn't excellent. I was pretty excited when my bank offered me a loan at well over what I thought I'd get approved for, so as you can imagine, I was pretty bummed when I found out Echo park wouldn't take a 3rd party lender, but wanted to check them out because their cars averaged $2-3k below the KBB prices. I saw a Nissan murano that I really liked, for a price that couldn't be beat, so I definitely wanted to check that out and see what echo park was all about. Mike contacted me and asked me what I was looking for, what was a must have, what I'd like and the monthly payments I wanted, as well as the maximum I would pay. He ended up finding a BMW that was in my price range, even with all the added warranties. I never imagined that I'd be looking at a luxury vehicle, much less considered the possibility of me being able to afford one. I thought it was a joke, but I scheduled an appointment to test drive it anyway. The night before my test drive, I decided to look up all the negative reviews on Echo park. I will say, that after reading them, I was pretty skeptical about doing business with echo park, and was dreading going in. Well, I went in anyways, drove the car, hashed out all the financing with Mike and got my car appraised. Mike jumped through every hoop possible to make sure I got the car and all the warranties they offer (trust me, you do not want to pass up their warranties), AND kept my monthly payments within my limitations, without any extra cash up front. EchoPark took care of transferring my car from my Grandfather's name, to mine so they could use it as a trade in, as I had no clue how to go about doing that. Mike also went the extra mile by advising me on my payments and how to get my credit up while making those payments, and then refinancing a year from now to get a better rate. (Again, first time car buyer. I'm completely clueless) I'm not sure how great this deal is for those with excellent credit, but I can say, if you have fair credit and don't want to stress out about being pressured to make a large purchase or having to fix your car, on top of making payments on it, this is the place to go, and Mike is the salesman you want to deal with. I'll be going in tomorrow to pick up a car that I never imagined I'd have the opportunity to purchase. :D I'll update this review and let everyone know about my experiences as I deal with the warranty, and if any problems arise.

Would have been 5 star except the finance department tried to give me a 5.7apr for a 783 credit score. Other then that service was good a vehicle was as described. Why have a high credit score that dosen't benfit you APR?

Loved our experience!! Very nice people! ❤❤ Sabrina and raul were awesome. Very quick experience. Our kiddos didnt have a chance to get comfy!

Worked with Peter here at Echo Park, 1st class service and vehicles. I already found the vehicle I wanted from these guys through the website and the pricing was very competitive, so I did my inquiry online and they were in touch with me the next morning (today). I explained to Peter what I was trying to do (surprise the wife with new car) and he was able to work my deal via phone, email and text while I was Christmas shopping with my wife before I made the hour drive down. He worked with his team to have the GLA 250 ready to once I got there and finished up paperwork....I was able to meet some of the other guys while Peter was finishing up with another customer (they brought out paperwork and car for a quick test drive) to help both of us out...very seamless process and great vibe from them....I'll be back for sure to get my daughters vehicle. Thank yall for making me look like a Rockstar!

I'll be blunt - my car experience here was one of the best customer service experiences I've ever had. I usually never write reviews, but I felt inclined after getting my car. I got a 2014 mustang gt, and the thing is gnarly in the best way possible. Sabrina at this location is absolutely rad. She understands vehicles, and she knows what she's doing - I highly recommend asking for her if you're interested in a car. I had to even take my car back a few times for an engine light situation, but the whole experience was made incredible by Rommel in service/tech at this location. He's extremely versed in cars; the dude knows his stuff, and engine light ended up being a simple software update. His coworker, Arnold, was also great, patient and understanding and helped me out a lot. Overall, awesome experience. I got a legit deal on my mustang, and my experience with Sabrina in getting the car was awesome - way different than some guy breathing down your neck trying to get commission. Highly recommend, overall - will absolutely recommend this place to friends and fam

Excellent customer service, very helpful and polite. They had no problem accommodating delays on our end. Staff doesn't work for commission, so they didn't push us. And the prices are pretty good, but--because of this--most of the cars they sell are "as is

My husband and I were in the market for a Kia Soul that was held at this location. They were so proffessional and friendly throughout the appointment setting process to the purchasing process. Peter was very knowledgeable and the best part - not pushy! Thank you so much, Peter and Echo Park New Braunfels - we are thrilled with our new ride! :)

DO NOT GO HERE. It is a scam and they will not take outside creditors just so they can charge you outrageous interest rates. They want to charge me double the interest rate that I was offered from two other places. They lure you in with a low priced vehicle and try to give you a chart showing you how much your monthly payment will be hoping you wont punch in the numbers and see how much of a rip-off it is. If you do the math, it is a huge scam. I went ahead and tried to get my outside loan officer to try to work with them and see what we could do to get the car, and they refuse to budge at all because of company policy. I was told that the reason they dont take outside creditors is because it takes so long to get the money, yet my creditor was willing to overnight a check directly to them to prevent that, and it was still a no. If you decide to buy from here, make sure it is cash or else you will be paying 25%-50% more than what you could get the car for somewhere else. This place checks all the boxes on your stereotypical car dealership. Apparently they based the movie "Used Cars" off of of EchoPark.

Awesome experience. I initially came in to do battle but was pleasantly surprised by how easy and laid back the purchasing process was. I’ll definitely be back to purchase another vehicle in the future. 10/10 would recommend.

What a great car buying experience. Never has it been this easy or fast to purchase a vehicle. They have a great variety and selection of vehicles as well. I will definitely come back for my future purchases as well as sending my friends and family there.

Best prices around town, great staff, easy purchase. I definitely recommend echo park for the prices alone In which I will be purchasing a second car here next summer for my son.

What a great experience! These people is amazing, went with my wife to buy a minivan, and they had an awesome 2016 Kia Sedona , low miles, I was exceptic with the price, and they demonstrated that what they advertise is true! Got a great apr, it was so easy and seamless that I still don't believe it! Forget about other dealers, this is the store to go! Thanks Terry for your help!

Mr. Mike Rodriguez provided the best car buying experience I've ever had. No hassle or preasuring. Found a vehicle in my price range and payments fit perfectly. The facility itself is high tech and organized. I will definitely return for future business and will recommend this dealership to anyone looking for a vehicle. Thanks again Mike!

Had such a great experience! The staff is well informed and quick to help discover your needs. Check out the Service Contract they have. I did a lot of research ahead of time. It is hands down, second to none.

Easy process, inexpensive cars, and was able to get me great terms on my new car. 10/10 would buy from here again.

Great Service, I totally recommend this store.

Had a great encounter with Javier and buying our new car. We went in knowing what we wanted and a price set to what we could afford. Javier made it happen. I loved the game area for kids, it made the process that much easier for my son as well. I felt no pressure at any time and it was probably the best car buying experience we have had. We absolutely love our new Dodge journey! Thank you Javier for all your help!

Had a fantastic experience with this dealership, extremely friendly, no pressure, very relaxed. Was able to see a wide range of vehicles. The whole process was fast and pleasant. Would absolutely buy here again.

Straight forward process; good offer on my trade-in and good deal overall! Very satisfied with my experience and with the sales staff. They had the vehicle I wanted at the a fair prices.

Javier was amazing ! Love my new Dodge Journey!

First, I would like to acknowledge the staff and the facility of EchoPark New Braunfels for such a great and easy experience on my first car purchase from an actual dealership. Mike Rodriguez was my consultant on selling me my car. He was genuine and very attentive to what i was looking for in a vehicle. My whole intent was to purchase an Audi and i end up purchasing a beautiful BMW 335i. There was no rush to sell or push to make a decision at any moment while working with Mike. He gave me hard facts not only about the vehicle, but the company on warranty, and standards by which they stand for customer purchase. I felt very comfortable and safe to make a easy decision on buying a new car. I feel that i made an awesome investment and very happy about my decision. It is now a month later that I've own my car and i still think of the day i first purchased it. What prompted me even more to finally put in a review for EchoPark and Mike is how fast he has still continued to work with me and answer any questions about information that i still had questions about as far as warranty, coverage, and vehicle maintenance. I would really just love to thank Mike Rodriguez and EchoPark for the experience and allowing me to drive off the lot looking like a real player in a clean BMW. If your in the San Antonio area i highly recommend anyone looking for a new used vehicle to visit EchoPark New Braunfels and ask for Mike! Thanks again - Leo

Came in looking for a low payment. I was able to get that and an amazing rate. Mike Cuellar was super sweet and had Jeremiah Drexler explain a certain car details to me! They are very knowledgeable and I would refer EchoPark all day! Check them out! 🥰

I bought an Infinity from Javier Rivera, New Braunfels Him and his associates can’t be more helpful. They answered questions I had. Javier called to check on me... most of all, they all have happy friendly faces. They are credits to your company. I will tell my friends about EchoPark. Well deserving a five stars rating.

When my husband and I drove in the later evening to the New Braunfels location for additional selection and pricing, we were warmly greeted by Mike Rodriguez and quickly escorted to the car lot where we made our selection of two cars to test drive. (Prior to arriving at this location we surveyed the vehicle inventory on-line and decided on which ones we were interested in) Mike was very helpful and informative during the whole car buying process and stood with us coordinating all necessary process. He and all staff seemed to do their best to go above and beyond by ensuring our desires and needs were met. The vehicles available at both the San Antonio and New Braunfels location were super clean and in like new condition. They were very reasonably priced, and almost seemed to good to be true in regards to the quality of car in comparison to price. The staff continually made us feel as if we were of high priority by continually displaying excellent customer service. They also made the whole process so quick and as stress free as possible. Lastly we also feel the trade in value they offered for our trade in was very fair. We Highly, Highly recommend any EchoPark location..if in New Braunfels Mike Rodriguez will be more than happy to help and if in San Antonio, Antoine Carter is awesome as well! EchoPark will definitely be at the very top of my "go-to" for ANY future car buying needs. Go check it out for yourself, you won't be disappointed!

Just bought a 2015 Nissan Murano Platinum and the sales experience couldn't have been smoother. My sales rep was Cliff and I really enjoyed working with him. He was attentive, knowledgeable, and quick to answer any questions. I'd recommend anyone work with him. Pricing at this dealership is phenomenal. My vehicle has priced thousands below comparable vehicles at other dealerships which is why I drove from Austin to check it out. Absolutely worth the drive. 5 stars for Cliff and Echopark.

Highly professional staff with excellent knowledge and very courteous. Mr. Jordan Ramirez, an Experience Guide, welcome me prior to my appointment time and was waiting for us by the entrance door to immediately give us a tour of the dealership and how EchoPark operates with their pricing and financing options. He is absolutely knowledgable and is patient beyond measure. Needless to say my wife and I have looked at multiple vehicles from multiple dealerships and Mr. Ramirez and EchoPark stand head and shoulder above any I’ve dealt with. Thank you so much for the service and we will definitely be purchasing our next vehicle from EchoPark.

Daron Esquivel was very helpful in helping me purchase a mustang! Clean dealership, no waiting around, efficient

Updating this review We had some initial problems with this shop but the manager was able to step it up and get everything take care of. Because of his proper time manner and positive attitude as well as the level of customer service that was provided by him and his team, I am updating this review. They are very prompt in fixing issues and they did a great job.

Javier took care of me while I was buying my truck. Best experience I’ve had purchasing a vehicle.

Extremely knowledgeable about everything, makes me feel at home with all the free stuff and the Xbox and lounge area. Daron knee everything about my vehicle and made the process supper easy, he was very upfront about everything and that’s what I call an outstanding sells person. I would 100 percent, 10/10 will Reccomend daron, and echo park for anyone looking for a vehicle

I would strongly recommend purchasing from Cliff McGuire at EchoPark New Braunfels. He was jovial and engaging, and I think he would’ve been willing to show us ten cars if we had asked. The car buying experience was extremely enjoyable and I will certainly return there in the future, as well as refer friends and family. I have been car shopping for about six months; EchoPark’s prices were extremely competitive with other dealerships, without any pressure or hassle from the sales staff. The location is extremely clean, modern and comfortable.

Daron made the car buying experience simple, easy, and quick. They also beat every dealership by $3,000. I would recommend this place and specifically Daron , he was very friendly and knowledgeable. He was able to answer any questions I had about my warranties and explained our final paperwork to us which was nice .

Great overall experience, made buying a car really easy. Staff was helpful, I worked with Javier. Came in and they knew exactly which car I was asking for (one of the only manuals on the lot), and made the deal within 3 hours. They stayed late to finalize everything. Good experience overall and good prices.

Very nice Response. Denniel Lopez help customers very friendly.

I recommend this dealership if you are looking for an easy and smooth transaction and great customer service experience. Daniel Lopez is an expert in this field, and takes great pride on providing a great customer experience. If you are in the market for a new vehicle go see Daniel.

My fiance purchased a car there recently and had a small issue come up shortly after purchase but Rommel Echauri did an incredible job of resolving it. We will definitely keep EchoPark in mind when purchasing another vehicle in the future.

Five star rating for this dealership! Terry and Clifford were amazing and made my experience with echo automotive stress free and enjoyable. Clifford McGuire was especially helpful, professional, and fun. He walked my through the buying process, helped me even get the best deal for car insurance and was a hit with my daughter. He was attentive to not only my needs but my 3 year old. I highly recommend this dealership, everyone here seemed to genuinely care about me and what i was looking for. When it comes time to get another car, I will be coming back here because my experience was such a positive one. Not one bad thing to say about this place.

Absolutely awesome customer service. The facility is perfect. Very kid friendly, which was a big plus for me. I was able to make a purchase without the struggle of having a fussy child. Daron was our experienced guide. He was amazing. Answered every question I had and was very professional. Highly recommend doing business with Echo Park.

Drove the hour and a half for what seemed like a good deal. Seems the extensive inspection they do somehow missed the fact that the back AC didn't work (15 passenger van). Also they take no outside financing, and didn't tell us it didn't have a spare tire. You can tell they really push the extended warranties on people (though they say they don't have commissions) I know they will probably reply with the same reasoning why they don't take outside financing, but it's weak.

Really love this place, very high tech, staff is super friendly.. Mike Cuellar is especially knowledgeable and courteous. Looking forward to buying again soon..

If anyone ever is in search for a new car. Make sure you go see Javi! Excellent customer service, this guy really went above and beyond!

This is definitely the place to go for a vehicle! Fast and efficient Javier Rivera went out of his way for my family.

Javier Rivera Is one of the best. Very helpful and passionate about his job. Every car deserves a happy owner.

Javier was very helpful and made my car shopping experience there very smooth and informative, this guy knows his stuff!!

I went in to look at a car for my daughter, the place was very nice and peaceful. It was so different from any other car dealership. My salesman Daniel Lopez was wonderful and not pushy at all. It led to a very easy purchase and one happy daughter!

Love Javi !

Great selection, great prices and great service. Daniel was our salesman and he was also great!

If you are lookin for a new car, come to echopark New Braunfels! Best deals in the market and dont’t forget to ask for my boy Javier! You will get the best of the best!

Great service! Javier gets you the best deals

I've been looking for a new vehicles and i got greeted by Javier Rivera, he welcome me and gsvr me a 60 seconds tour so i can know the way thay EchoPark do business. I highly recomend to come out and look at their prices. They have great selection of vehicles. If ylu are in the market for a vehicle, ask for Javier👍

Daniel Lopez was very knowledgeable and a great help to me and my family. I recommend him to anyone looking !!

EchoPark went above and beyond to fix an issue I had with a used vehicle purchase. They even drove an hour to me, provided me a rental car while they fixed mine, and drove it back the next day. I was skeptical because of past bad experiences with dealerships but EchoPark is truly committed to customer satisfaction.

I worked with Javier Alarcon and his expertise and professionalism in answering all my questions were top notch! I would recommend him to others!

This place is awesome , the place was very hi tech and the staff very friendly! I dealt with Javier Rivera and he was very nice, took the time to show me around and let me look at some vehicles! cars were clean and with low miles some of them. I would definitely go back again.

I want to thank Javier Rivera for the fast and friendly service . He went above and beyond . Came in on his day off to make sure I could fanalize the purchase of my truck . Thank you very much .

Javier Rivera is one of the best cars salesmen i know. Ive bought plenty of cars in the pass with not so great salesmen. Javi is definitely my new sales person from years to come. Thank you Javier

Javi Rivera is a great salesman to work with! Always caters to the customer’s needs and has a great sense of humor to make the shopping experience positive and enjoyable.

Javi is truly an asset to this company. No one else I’d rather deal with when it comes to this stuff. The process and experience with him is hassle free!

If you want the best deal in the area go to EchoPark in New Braunfels, I drove from the Houston area and it was worth it. Daniel Lopez took great care of us from beginning to end, it was such a smooth transaction!

Javi was very knowledgeable when assisting me. I didn’t feel pressured and will definatley make my next purchase here.

EchoPark made my purchase so easy. Daniel Lopez was really great, he worked with me over the phone and had everything ready for me. I drove about 2 hours and it was well worth it! I recommend EchoPark and Daniel Lopez to everybody!!

This was the best experience I’ve had purchasing a car. Daniel Lopez was great and made the whole thing go very smooth and easy!

Echo Park makes car buying so easy! Monique helped me to find the exact car I was looking for, she was so knowledgeable about everything and answered all my question I didn’t feel pressured into anything and she really took the time to help me find what was right for me. It was a really friendly and hassle free experience. I highly recommend Echo park to anyone looking for a new car, and ask for Monique, she was amazing.

I looked at lots of Lexus cars and EchoPark gave me the best deal by far! Daniel Lopez treated me with respect and was very professional. I am happy customer!

I got a great price for my new car, the process was so easy and everything went smooth. Daniel Lopez was excellent, he was very knowledgeable and very good at his job!

Go to EchoPark and see Daniel Lopez, they’re great and you will not regret it! This place is so cool, it’s modern, it’s easy and stress free!

I love my new car! EchoPark and Daniel Lopez we’re both so great! Thank you for all your help!!

Echo Park is amazing, I got a great deal on my new car. Daniel Lopez was my salesman and was so helpful, answered all my questions and even followed me to drop off my car!

Awesome place. Very knowledgeable and experience. Javier was very helpful and informative.

I’m so happy with my purchase, I got a great deal on my purchase! Daniel Lopez was so helpful and made everything so easy!

Daniel Lopez did an amazing job helping me find a vehicle and keeping me in the payment range I wanted to be in. He and Cody made a otherwise stressful experience fun and easy! I love my car and I enjoyed my visit at EchoPark New Braunfels.

Was searching for a car since March so my patience was gone. Went to north park Audi found a A3 but it was way over priced. Ended up going to the Echo Park San Antonio and was immediately pressured into a car that didn’t meet my accommodations, so I went to echo park New Braunfels, met Cliff and within two days I drove off with the perfect car. It was super smooth and I’m extremely satisfied. Highly recommend coming here.

Was searching for a car since March so my patience was gone. Went to north park Audi found a A3 but it was way over priced. Ended up going to the Echo Park San Antonio and was immediately pressured into a car that didn’t meet my accommodations, so I went to echo park New Braunfels, met cliff and within two days I drove off with the perfect car. It was super smooth and I’m extremely satisfied. Highly recommend coming here.

So glad that I went there! I had been looking for a car for almost a month when I located a couple here. I love the fact that you don't have to negotiate a price. The price listed is the price you pay, such a relief. There was no pressure and was a great experience. I bought a Toyota Camry and I'm loving it.

Every single person has a positive, friendly, and outgoing attitude. They will treat you like family without feeling pressured.

This was a very enjoyable car buying experience. EchoPark has a unique business plan where no cars are older than three years old or have over 30k miles on them. So basically your are buying an almost new car for half the price. All the employees are on salary and not competing with each other for commissions which makes for a very pleasant environment. My sales representative was Daron Esquivel and he couldn't have been more positive and helpful. After I had paid for my car he brought over a colleague, Rommel Echauri, who had encyclopedic-like knowledge about the make of car I bought. They were both upbeat and clearly enjoyed helping my wife and I out. A great place where you can buy any car you want for half the price.

Best car buying experience ever! My salesman Daniel Lopez was super helpful and patient as we looked at almost every car on the lot. Great prices and selection.

We had a amazing experience with the help of Daron Esquivel and Jose Guzman at the location in New Braunfels. We traded in our Nissan Rogue for a Mercedes Benz c350 and they made it easy for us through all the paperwork. They both were very helpful during the whole process. I will surely recommend this location to all my family and friends!

The experience I had while trying to buy a car was excellent! I walked in expecting to end up with a headache but Jose Guzman helped my visit be stress free. He took the time to explain everything and was very patient unlike other locations I’ve visited. The prices are very reasonable! I will definitely be recommending this location to my friends and family! Thank you Mr. Guzman for all of your help!

Love this place, gave me the most than any other place for my trade in including car max. No games no gimmicks, just straight forward professionalism. Jose was great to work with and really knew his stuff.

I recently visited Echo Park in search of a vehicle for my son. I wanted to get an idea of what kind of vehicles this dealership carried. As I arrived, I was greeted by one of your salesmen, Jose Guzman. He was very knowledgeable about the vehicles you sell and eased my mind on purchasing a vehicle. I will definitely be buying my son his car at your location. So happy there are still honest, caring salesmen like Jose. Will be recommending Echo Park to family and friends. Thank you again Jose!!

I highly recommend EchoPark to anyone who is looking to buy a new car. Thanks to Daron I had an awesome experience here he made the process easy and fast. And I’ll definitely be back to do more business with him in the future!

I had been toying with the idea of buying a car for a while, but the timing was never right and no one could get the numbers where I wanted them. I was just browsing around to see what was for sale and I saw an insanely good deal for TWO cars that caught my eye. I did some math and called about them. They immediately made me an appointment to come test drive. I went and they immediately made me some coffee, took me to the car, let me test drive, and had the numbers I wanted to see within an hour. They offered me nearly $1500 more for my vehicle than any dealership had. I had issues getting a copy of my title and they were so patient and bent over backwards. I ended up paying a little bit more monthly than I had wanted, but the warranty was totally worth it. a HUGE shout out to Peter and Natalie for being such good sports and making this a painless process!

I had to spent the last few weeks trying to find a vehicle after visiting two dealerships including Carmax I had decided that I was done looking then I stumbled upon Echo Park automotive and that was the best decision that I could’ve done the process was so easy and convenient for me I would recommend this place for anyone who is trying to find a vehicle I got a 2017 Chrysler 300 S and the whole staff was great my first point of contact was with Richard the manager then The day I was going to go in another manager Raul called me to confirm and as soon as you walk into the dealership you are greeted by a warm welcome Chris Parker kept us entertained the whole time while the paperwork was getting printed the finance manager Ford was just as great as everybody this dealership is truly phenomenal.

This place is the only way to buy a vehicle. In and out with a new vehicle in 2 hours! Bryan L. made it painless and was knowledgeable and seemed to love where he worked!

Absolutely painless experience! Sold my car and didn't buy one of theirs. They gave me a very fair price, honored it even when I came back five days after expiration, and gave me absolutely zero headache. I highly recommend buying and selling your vehicle here! These folks are outstanding

Friendly dealership with great prices. First time I’ve ever enjoyed going to a dealership

5 Star Experience...... Staff, Management, Inventory and Pricing are all top notch.

Great experience, the sales staff was very courteous. Got a great deal. I will be buying all my cars here going forward!

David Wells helped me the last time I was there. He had all the answers and provided service with a SMILE!!! Ask for DAVID......he's the BEST!!!!

Had such a great experience! The staff were friendly but not overly pushy and worked very hard to get us a great deal! Will be going back for our next vehicle!

This was by far the best car buying experience I’ve ever had! AMAZING customer service and they don’t treat you like a “money maker” and instead like treat you like a regular human being. I love my car and I’m so happy I chose EchoPark as my dealer!!! Great Job David!!!

I have dreaded going to car sales lot until I went to Echo Park. Daniel Lopez made the experience stress free without any gimmicks or high pressure sales. I was able to get the car or my dreams at the budget I had set. I am so glad we made this trip out to this new facility and encourage everyone who is looking for a new car to do the same. Thank you so much!!

We bought our first car in May and at first, we were very pleased. Then we started to notice the car wasn't detailed well at all, including a sticky red spill in the back seat. They didn't have the Bill of Sale signed by both of us and have to now send yet another one to be signed (this is the third one sent after the initial one). When I went to the Co. Clerk's office to license the car, they had to send back paperwork and verify the names of the prior dealership because the names didn't match. Its been really frustrating and to make matters worse, a piece of the trim above the door fell off.

TYLER is AWESOME!! What a great car buying experience we had! No issues, no gimmicks, all upfront and honest from beginning to the end. Go see Tyler for a great car, a great deal and a great experience!!

Had a great experience here buying a car with Hannah as our guide. I felt comfortable the whole time and loved not having to negotiate or wonder if we were getting a deal or not. No pushy sales people who transfer you to their sales manager, or to their finance manager. We worked with Hannah through the whole thing and no one else which was great. Easy, anxiety free experience from start to finish!

We recently bought a 2016 Tacoma over 30K and had the worst experience since. After multiple sales reps nothing was explained- no one said it had one key and did not explain warranty. We have had two leaks since purchasing- one that almost blew motor! They did not explain ANYTHING like Ally provided the extra two month warranty. I WOULD NEVER BUY FROM HERE!!!!!!!

Great staff and selection!

I was very happy with my used car buying experience at EchoPark. I appreciate how EchoPark has made buying a used car simple and painless. Every EchoPark employee we dealt with from Anthony our experince guide, Mark his manager, Brian the car cash guy who values your trade in, and the on site mechanics who swapped out tires for us was friendly and easy to work with. I have purchase several used car over the years and it was so refreshing to go to place where the price posted online was the price I paid, no dealer fees or add on items. They offer a warranty if you want but there is no pressure to purchase. They also had a great selection of vehicles that are in good condition. Thanks to EchoPark in Colorado Springs we were able to get a good used car at a good price without going to Denver. Thanks, Guys

Highly recommend Echo Park for a car purchase. I LOVE the no-haggle/buy-for-the-price-listed business. Hannah was so patient with us as we figured out which car would be perfect for my husband. There was no pressure to buy a car right away or even a certain type of car. The process was so easy and painless! THIS is how buying a car should be all the time!

Really good prices! Steve Hicks helped me out and was really laid back. He didn’t pressure me and walked us around the lot to make sure that we were buying the right car. There was free coffee, no dealer fee, and they worked with me to get the rate to what I wanted! I would 100% recommend this dealership to anyone!

Steve was very easy to work with and made our car buying experience enjoyable and fun! I would recommend Eco Park for anyone looking for a fair priced vehicle and excellent customer service. 5 stars.

We searched everywhere to replace the SUV totaled by our 18 year old son. EchoPark Automotive Colorado Springs beat businesses hands down everywhere else. Ryan is a professional, knowledgeable, hard worker who knows his craft. We will be buying our next car at EchoPark, and will look to work with Ryan.

Had the best time purchasing a vehicle through Echo park in the springs. Bret was great, did a fantastic job explaining everything and really enjoyed our conversations. Turned a normally painfully dreadful experience, into a pleasant one! Don't think I'll buy a car any other way in the future.

EchoPark is an amazing dealership and so different from the others. Bret was our salesman and he was super helpful. He wasn’t pushy towards any cars and was very patient. Thank you so much for helping us Bret!

Ron Young was my salesman. Best I have ever experienced. He knows the cars, knows the paperwork, knows the financing process. This is exactly what the car buying experience should be!

Best Car Shopping Experience Ever Justin the sales rep was incredibly polite, courteous, friendly, engaging and knowledgeable. The facility was so pleasing and welcoming and all the staff were friendly and seemed genuinely happy. The sales approach is no pressure, prices are below Kelly Blue Book and the vehicles to choose from are newer models, low mileage and exceptionally clean with clean records, service records, mostly 1 owner and truly great value. I initially thought "whats the catch " for such excellent prices but turns out no catch, just great vehicles at great prices, great service, excellent knowledge and no pressure. We will shop here again and we will recommend to others.

First impression is the facility, absolutely beautiful, welcoming, modern, clean, spacious. Next impressions are the staff in signing in and feeling welcome/greetings. Third impression is the initial greeting and communication in the sales rep understanding what you are looking for and no pressure in trying to find you anything you are not looking for. The sales person we had (Justin) was incredibly knowledgeable and informative of each vehicle we were interested. He listened and took time to hear what we were looking for and budget. He was pleasant and even weathered some rain while we looked at several vehicles all along talking in very knowledgeable detail about each vehicles features, strong points and even some weak points. He even suggested a vehicle that was within the specs and price point that wasn't really on our radar and wow, it turned out to be the best value with the most options of any of the others, and turned out to be the vehicle chosen. The no haggle, no hassle, straight forward sales approach in incredible, all of the staff very helpful and accommodating even to the point of staying 45 minutes after closing. I had never heard of this dealer prior to today and this dealer will now, going forward be our first choice for all future vehicle purchases. The extended warranty and car car options were some of the best in the industry and the coverages were beyond anything any dealer previously had offered and the prices were really truly reasonable. No pressure at all during any of the price, just genuine people who really wanted to help. I could write on and on about our amazing experience today and all the staff that we came in contact with and the cars, oh, let me share quickly about the cars. All cars are in excellent condition, clean, well taken care of, most only 1 owner, all clean carfax, no accidents, all newer models all priced below Kelly Blue Book value. I was skeptical prior to arriving why they were priced so low thinking "what is the catch" - and so delightfully surprised at this unique selling experience of no pressure and truly is a deal with "no catch" no hidden issues or agendas. I will recommend this dealer to everyone and we will come back again.

Amazing and quick service! Found exactly what I was looking for at the price I wanted. Steven went out of his way to make sure I felt comfortable and understood everything since it was my first time purchasing a car. I went to at least 10 different dealerships in Co Springs and they were by far the best.

Justin’s customer Service Skill Is on another Level. I Recently Got My First Car A Nissan Rouge and i Cant Express How Happy I Am He Was Great From The moment We Arrive Till the moment we Left. Amazing Place To Get your Car. I Trully Recommend it.

No haggle, nicer used cars.

The car buying experience at Echo Park was really great. I highly recommend working with Ron. He really cares about his clients experience and satisfaction. He checks on clients a few days after purchase to make sure things are still going well and made the entire experience wonderful.

The Colorado Springs location was great and easy to get a car. The help and knowledge or the staff was awesome. Thank you agent Ronald Young for all the help.

The experience we had at EchoPark Jamboree location was nothing like any other dealership. Our agent Justin Sabojinski( had to use your card to try and not butcher your last name😁) he greeted us right away and was accommodating with our kids. He explained details in a simple and clear way. And by the way, he's not commission. It's a very friendly non pushy process. Would highly recommend.

The purchase process went extremely well. We told the sales person what we wanted as far as a vehicle, options that we required, mileage range on the vehicle, our price range with trade-in and we would pay cash for the balance. We were within a $1,000 of our goal and we split the difference with the auto dealer to make the sale/purchase possible. Paperwork was a breeze and a few days later we brought in our title and check and we picked up our 2016 Jeep Wrangler Unlimited Sport and drove away. After looking around for a couple of months we got a newer vehicle, with less miles and at a lower price. Okay.....so why no 5 Star rating? The vehicle was clean on the outside but the seats had spots and stains on them that just required a little scrubbing and cleaning on my part. There was paper trash in the pockets behind the front seat that needed to be vacuumed out. These vehicles have plastic/rubber fenders and bumper cover that have a tendency to fade over time and the use of a Trim & Plastic Restorer when cleaning the vehicle would have gone a long way to improve the overall appearance. We asked about the vehicle inspection and they referred to their 150 point inspection. If that's the case then they should have noticed that the seat belt in the center of the backseat didn't extend or retract. That's a safety issue and should have been identified and corrected. After jerking on the seat belt and twisting the belt inside the backseat for half an hour the problem was finally fixed. Overall.....we got the vehicle we wanted, at the right price and with a little work on my part, I'm very satisfied!! gw

I had previously brought my daughter to this location to look at vehicles, she did not buy, but we had such a great experience that when it was time for me, I sought Brett out specifically. Brett was outstanding. Explained the process thoroughly and worked hard to get the numbers where I needed them. Very knowledgeable on all the products offered. Not the time consuming numbers game the other dealerships like to play for hours. We will be back the next time we need to buy!

Fastest pain-free car buying experience I have ever had. No pressure, no phone calls, no meeting the sales manager or other random BS. Price was upfront without any ridiculous add-on fees. Ryan at the Colorado Springs location was great. I read other reviews that claimed the sales people did not care if the car was sold or not. Umm... HELLO... that is the point. You wanna buy the car, great! You don't? That's OK too. Thanks EP!

I recently moved to Colorado Springs and was looking to buy a used car from a dealership that cares about its customers rather than their money. After researching online I stumbled onto EchoPark Automotive. Upon my arrival I met with Ronald Young, an experience guide, with whom I had a talk about my concern buying a used car. After our talk, I came back a couple of weeks later to close a deal on my future car, a 2016 Honda Civic. I was very pleased with my purchase and I would definitely recommend this place. It is a very clean place by the way.

Very smooth experience @ EchoPark. Ron was super helpful. He made us feel relaxed and definitely shared a few laughs with us. Our experience was very good. We have recommended this place to all our friends and will Continue to keep recommending. Thank you, Ron!

Loved that the price was significantly lower than nearby contenders. Staff was very friendly and accommodating. I was able to make a same day appointment and leave with the vehicle I wanted within an hour. One thing I really liked is that there was no hassle with 'fee fees' and finance was not pushy about warranties. Overall, it was a great experience and I would recommend to my family/friends.

Bought a car here last week and Bret made the entire process easy. I had been car shopping for almost two months and been to my fair share of dealerships. Bret was the most laid back salesman I encountered. He wasn't pushy or trying to pull a fast one on me, he genuinely wanted the best for me - Bret, you rock! Thank you!

The experience was overall really easy and great. The no negotiating was good except they wouldn't even talk about their offer for our car. The salesman had to go with us, which meant we couldn't ride in the passenger seat for the test drive, because we had two car seats in the back seat. He also talked so much my husband and I didn't really have time to talk about the car. Sometimes I felt he was trying to distract is from critiquing the car. While they don't make commission on the car, they do have to have some kick back on the warranty package, because the salesman really hounded us for that. I don't like when I have to say no five times to the same things. When we finally made it clear we weren't buying anything added, his attitude towards us was not as friendly and he still kept making up stories of why we'll regret not buying the extended warranty. And some of the details or reasonings he was trying to sell are not actuate facts. The loan documents were extremely slow and he wouldn't give us an estimated time or anything. It was lunch time and we have twice little kids who needed to eat. We just needed to know a guess so we could get lunch and come back to finish or stay. Then he gave no instruction when we started signing the bill of sale, so naturally my husband printed his name where it says and went to sign it. The salesman made a big deal of taking it away and wriping it up very dramatically because they type in the name. Well, we were not told that. Overall good. We'll go to echo Park again, but we won't be using the same salesman.

I just purchased my first vehicle from Echo Park and it was a GREAT experience. Ron Young was my agent and he was both attentive and informative. Ron also has a great personality and is extremely easy to work with. It was the best experience I’ve ever had purchasing a car. Thanks again Ron!!! Rob H

Excellent buying experience! Simple and easy. Corrected the only issue (had used the incorrect sales tax since we live outlook city limits) quickly and professionally! Can definitely recommend!

Excellent experience! Bret has great, huge help answering questions. Paperwork fast and efficient. Will buy my next car from EP.

Man I wish every car buying experience was this easy. Visited the location off of Jamboree. My sales guy Ron really made this experience easy and enjoyable and I ended up driving away with an amazing car. Pretty great place, great cars, and great people. Keep up the good work! Also thanks Ron you are the man!

AMAZING experience. Arrived at 5:30 pm, out by 7:30 pm. There was absolutely no pressure & Anthony was super nice & accommodating. Best car buying experience ever.

Easy, efficient, fair process. 100% will recommend Echo Park to everyone!

Was very pleased with our Experience Guide, Ron Young. He was very informative about the car we purchased & was a great people person. He was very friendly and polite. I would highly recommend him to any of our friends car shopping!

Visited the Jamboree location and it was an amazing experience, with great results!! Brent was my service agent and he was so professional and upfront with me!! Soon as I walk in he greeted me sat me down and explain to me what Eco-Park was all about. I had just moved here from Texas and was looking to get into my own independent vehicle. After explaining my personal situation to Brent and he was able to help me navigate to get me into the right vehicle. I walked out very content with the deal we have made and couldn’t be any happier. I did not have the best of credit and was still able to get into a very nice vehicle. The deal came with very great vehicle coverage for five years. Awesome dealership. Better than any other I have been to in 20 year! I thank Eco Park for their service and professionalism. Overall, also for my happiness! I walked out of there joyful and feeling independent.

This was an amazing experience. I highly recommend Ron, he's very friendly and goes out of his way to ensure your experience is a good one. Professional and accommodating with a few jokes tossed in for a good time. Echo Park does things different, you're in and out in an hour and have a good time buying a new car. They emphasize customer service and offer amenities, water, coffee, hot chocolate, etc. "It's like Starbucks without the high cost." My wife and I love our new 2018 RAV4! Thanks Ron!

My husband and I bought a car today from Justin S. We had a great experience. All of the cars were advertised below KBB value, and it was a really stress-free experience. We could definitely tell that Justin only cared about getting us in the right car for us. After showing us the cars we had found online and wanted to look at, he suggested we check the lot of cars that were just brought in and didn't have their info in the system yet. We highly recommend EchoPark and Justin!

Sam Shadeed did a great job and didn't pressure us. The most comfortable car buying experience I have ever had and that is something I thought I'd never say.

Worked with me to get the car I wanted with no money down and payments that weren’t going to break my wallet. Friendly easy going environment Justin did an awesome job working with me and keeping things fast so I could get to work on time.

Sam was great!! Very informative and helped the car buying process flow easily! He did not pressure and helped us get into the vehicle that best suited our family! Thanks Sam and Echo Park! We will be back.

Justin S. Was our sales consultant during the entire process. I had car shopped for a few weeks prior to my purchase with echo park and was not happy with local dealers. After researching echo I?m glad I decided to visit as it was the best car purchasing experience I have had. My only complaint is that I would?ve like to say down with the finance manager that is actually communicating back and forth with the banks

After totaling a vehicle, I had been car shopping for about 2 weeks with no luck or help from local dealers in Pueblo, CO Springs and Salida. After doing some research about Echo Park, I decided to give them a visit. I can honestly say this was the best car purchasing experience I’ve had and was more than blown away by the customer service offered not only by my Sales and Leasing Consultant, but by the entire staff. Justin assisted in finding the right vehicle and guiding us through the entire purchase process. He was amazing and personalized the experience instead of just “selling” me a car. Myself and family will definitely be back to purchase from him again.

I had been looking for a more fuel efficient vehicle since I am now commuting for work. I found a couple through EchoPark, and my dad and I went to look at them and do a test drive. Justin was the person that we worked with, and I can say things could not have gone more smoothly! He was very low pressure, was very knowledgeable, and not pushy at ALL. Any of the questions we had, he was able to answer, and the entire trade in process was the smoothest I’ve ever experienced. I ended up purchasing a vehicle 3 years newer than my truck, with VERY low miles, and I couldn’t be happier!

Nice, very comfortable. Sale person was great. Thank you

Very comfortable experience, quality vehicles and service. Justin was SUPER!! Thanks for treating me as family.

Ronald Young was amazing in regards to helping my husband and I out in finding both our vehicles. Ron just knew exactly what type of car I was looking for and the same went for my husband. He was also great in breaking down the numbers for us so we knew what we were getting into with our car loans. He also was very helpful with tips on building our credit further and the do's and don'ts since we've financed through Echo Park. Overall, I would recommend my friends to him and this dealership for great customer service and honest salesmanship.

This was THE BEST car buying experience I have ever had! They are completely there to serve you! And there is no pressure. Brian helped us and I would highly recommend him! We also had help with Dan and Sam and they were all great! If you are looking for a new vehicle this is the place to go. Plus there is no dealership fees

After a bad experience at a Ford dealership the previous day I was delighted at the atmosphere at EchoPark Colorado Springs. Everything about the process is very modernized. No haggling makes things easier. I got a good deal on my trade in as well, way more than the Ford dealership was offering me. I will be recommending EchoPark and Hannah Bitterman to everyone I know.

Overall I am very happy with my experience. This was my first time buying a car and Justin Sobojinski could not have made me feel more comfortable with the process.

Everything was a good experience. Anthony Hurt was fantastic! He was friendly, helpful, a pleasure to deal with. We got a beautiful car at a reasonable price what having a great purchasing experience.

Ron Young was excellent to work with! He made the shopping experience easy and dare I say... enjoyable?! Everyone was incredibly helpful from the moment we walked through the door. Overall great experience!

Worked with Anthony Hurt last week on the purchase of a 1 year old car and had a great experience. No pressure and very fair pricing (no haggle model). Thanks!

Great service… Great prices… Easiest car Purchase I’ve ever made...None of the hassle of a regular dealership...Definitely will return

Amazing service, great pricing, very flexible and above board. The employees do not make commission, so there is absolutely no pressure at all. No push for bigger and more expensive. Came on a recommendation and they were spot on. Will absolutely be sending friends and loved ones this way, as well as coming back for any future vehicle needs.

I was satisfied because no matter if your a female or guy they treat you the same way. finanzing is good too

We had been looking at a car through EchoPark’s website for a few weeks and scheduled an appointment to test drive the car. We drove from Pueblo to Springs on a sunny Saturday morning and met with Brian. He was nice and answered all the questions we had and provided us with a few different options. We didn’t end up getting the car we scheduled to test drive but we found a car we really liked and the buying process was super organized and simple. It felt like we were in and out and moving on with life. It was a simple quick process that only lasted a few hours unlike other dealerships that take up the entire day.

Very clean environment with a true non pressure buying system set in place. Will definitely recommend to friends and family and come for another car.

Justin was nice and knowledgeable. If we had a question he knew the answer. He didn’t pressure or insist we purchase things on the vehicle that we didn’t want.

Anthony was great! He didn't press us to buy, took the time to answer questions, and made the whole process of buying a car a positive one. We'll recommend Echo Park to anyone buying a new-ish car.

Great experience. Justin was very personable and found us exactly what we were looking for. Highly recommend and will come back when we need to replace our other vehicle.

Anthony was great! The whole test driving and buying process was easy.

Great experience! Thank you Steve H. Was the best car salesman I spoke to In a while very personable and a very easy going experience thank you!

Ron Young was awesome. We had another guy help us finalize everything and he could be a vulgar (using the f word) telling us how rich he was and how much money he had. But the car is nice . Wish we could of had Ron the whole time but that was our own fault ( we were pretty late for our appointment time). Most likely will look to them in the future.

Steven H is absolutely amazing! Just an awesome dude and not your typical sales guy. If you come here ask for this guy!

Best place to buy a car in Colorado Springs. Great deals, great warranties and awesome people to work with. Justin was awesome and helped us find an amazing deal. Will definitely be back.

This was by far the best car buying experience I have had. No pressure and they really just want to have fun while helping you find the right car. Anthony was super personable and JT really went to bat to get me the best interest rate. James was accommodating when doing his appraisal which I really appreciated. This is by far the way to go for a 21st century shopping experience. In comparison to "internet sales" from a typical main stream dealer or the new Vroom and Carvana this was the best for knowing you are getting the best price for seeing car in person. They deliver clean "new used" vehicles and their model is better than Carfax which I am not a fan over (they dont give you what your trade is worth). I got the highest appraisal from EP I truly dont know how they do it but happy I found them. In closing Anthony has been stellar with his post sales follow up which makes me cant wait to refer more buyers-my Neighbor already plans to come see him at the end of summer she was so impressed with my buy!

Best car buying experience ever, and I've bought my share. I visited other dealerships with similar business models and left completely disappointed. EchoPark's vehicles were clean and offered an excellent variety. Ron was not only helpful, but actually excited to make sure I was completely satisfied with my purchase. I'll definitely be sending my friends to him.

Being a single mom and a first time buyer of a vehicle i walked thru EchoPark with low faith I'd be able to walk away with anything. But Ron made my experience unforgettable! He did everything he could for me and my son, i am referring everyone i know

Great experience at this place. Super easy process lots of options. Anthony H helped us out getting two vehicles and was awesome through the whole process, covered everything and was patient but energized the whole time. Great place also good coffee selections for the wait.

Everything about this place was perfect. The service and friendliness and helpfulness, definitely take a look here when in the car buying process. The prices are also really good and very fair.

I helped my mom purchase a car from Echo Park, and even though it wasnt me purchasing the vehicle, it was one of my best vehicle purchasing experiences. Im used to conventional car sales representatives, so i came to be my moms muscle and make sure she didnt get taken advantage of. From the get go, our salesman Bret MacMillan was friendly and kind to my mom despite my rough demeanor. He answered questions and there was no pressure on my mom to purchase. Bret couldnt help us finish the sale due, to us having to run to the bank, but Sam Shadeed helped us the rest of the way, and was equally pleasant and helpful. Over all the facility is very clean and all the staff were friendly and helpful. You wont be wrong to purchase a car from Echo park, and next time i purchase a car i will do so from Echo Park.

I visited Echo Park for the first time and purchased my next vehicle!! My salesman Bret was absolutely amazing to work with, he was very knowledgeable of the different cars I was test driving, patient and helpful! He & and the staff at Echo Park made the whole car purchasing experience flawless from start to finish! I will definitely be coming back for years to come and would highly recommend Echo Park to anyone!!

Great experience all the way around. 👍👍👍👍

Justin was superrrrrrr helpful and such a down to earth sales man. Definitely made car shopping easy again.

I only drove by this place on a Sunday and yes they had a reasonable vehicle selection but nothing looked as if it was prepped for sale because most of the vehicles were Phil see both inside and out just looking through the Windows. makes you wonder what you might get if you actually bought from them

Everything was great! Bret was amazing! He explained everything well, helped us quickly and even gave us advice on our new vehicle.

Our first visit was great! No pressure very relaxed and comfortable. When I called the next day, our sales rep was off so the new guy irritated me within 30 seconds, and it did not improve at all. At one point, my wife and I were going to leave. We were already purchasing the car and this guy almost ran us out! I confronted him and he calmed down a little. But when I came back for the car, he still hadn't put the temporary tag on, which he wound up breaking the bracket. I ended up just leaving with only one screw on the plate. My wife was in an accident and the entire second experience was overshadowed by the second sales rep.

Staff was courteous and helpful. We got the vehicle we wanted and a fair price. Service was efficient. Staff went over the paper work in a clear and understandable manner. Two disappointments were car came with only one set of keys. I think Echo Park should go ahead and have the second set made saving me the hassle of doing so after delivery. There was some damage that was more than superficial. This should have been disclosed rather my discovering it near the end of the process when I had the cashier's check, etc.

Just bought a 2016 Kia Optima and it was an awesome experience. I worked with Brett MacMillan. He was incredibly knowledgeable, and very helpful when it came to the numbers. Definitely recommend this dealer and their cars.

Went in looking for 1 car, ending up buying 2. Salesman Anthony was awesome to work with and explained everything perfectly. Great deal on both cars.

This place is seriously amazing. Never have I felt more cared for and welcomed. My car was totalled and insurance only gave me a couple days to find a car before my rental was gone. I came in only with a short amount of time (break during work) because I worked 9am till 11pm the next couple days. When I told them that, they didn't act like I was jerk, which it's pretty jerky to try to rush a car buying experience but I really needed a car. The person I dealt with, who was Tyler, was utterly amazing and helpful. He made sure I was happy and comfortable and went as fast as he could with the process. Never once did I feel pressured. The warranty was a little pushed, but considering the type of car I wanted, he really just wanted to make sure that I could count on the car for the long haul, which I appreciate. But I seriously never felt pressured for anything. They were extremely transparent with everything when I was signing things too. When I needed to drop off my rental at the close enterprise, Brian offered to pick me up if enterprise couldn't drop me off. Just top notch service. Even after I left, the customer service was amazing. As soon as I left the dealership, I noticed the sun roof on my car was slightly broken. Which to their defense, they wouldn't have noticed the issue unless they drove the car with the sunroof fully open. But I immediately took it back and the manager, TJ, came out to go over the car with me since their techs had left. He was very comforting and took a lot of pictures to send to the techs so they could figure it out early. I told him I couldn't drop it off since I worked all day the next couple days and he told my not to worry. He arranged for a pick up at my work and left me a car in case I needed to leave really quick. They had my car back within an hour or so and everything was working perfectly. They also followed up with me to see how everything was going. Everything was seriously so smooth, so amazing, and I've never felt so cared for dealing with buying a car! 10/10 would buy here again.

Best buying experience ever! Tyler Berg was my associate, he was happy to go above & beyond to help me find the perfect vehicle. I am so appreciative of his time and patience while I test drove several vehicles... when I decided which make & model, he made sure I was getting everything that was available. The service manager, TJ & Rick from the service area were all most helpful in this process. Thanks guys, I love my new Rogue!!

Sold 2 cars here. Fast quick and easy. Good fair price and got my check in little then 30min with no problems cashing them! Before you sell a car to anyone come check this place out!

Start to finish great buying experience. super friendly, no pressure and very upfront and honest.

Great staff and selection. Easiest car buying experience ever.

Buying experience was great and car runs great. I have had car for a month put about 1,000 or less miles on a car brakes went bad and calibers are completely rusted. When I was told car was fully inspected and all major and minor maintenance was completed.

Very good experience. Had the best staff . When in and got my first car here. If you want a car go to ron say Alvaro sent you. He’s a great guy and he will do his best to get you what you what you want!!!

Justin was a HUGE help to me! This was my first time buying a car and he was knowledgeable, professional and so helpful. He made me feel so comfortable and made the experience fun. 10/10 would recommend buying from here and hope to buy more vehicles from here in the future!

Great experience! This isn't the place to go to if you're interested in haggling for a steal of a deal on an old beater car. However, if you want a fairly new vehicle in good condition without any pushiness or negotiations then this is your place. Employees are personable, the cars are priced within reason (and the coffee is nice while you wade through all of the laborious paperwork). Thanks, Ryan, for our new Rav!

We bought our car from Echo Park in Denver, not Co Springs, but Echo Park is great. We were in and out rather fast - for buying a car and the staff is very very nice. They do put a lot of pressure to buy an auto coverage plan. If you want one then get it. if you don't just flatly state that. they will likely bring in a manager to try to sell it to you, but stick to your guns - unless you want one and then buy it on an interest free program. There does not seem to be any room for negotiations except for maybe floor mats or an extra key fob. You do get free car washes for the life of the car!

A very fine car-buying experience. Anthony went the extra mile with great enthusiasm. Highly recommended!

We recently purchased a car from Echopark and Bret did a fantastic job in helping us make the decision. He was very knowledgeable about the cars and answered all of our questions. A very positive car buying experience!

My wife and I were very pleased with our pleasant experience at Echo Park in Colo Spgs. Bret MacMillan was great to work with and took good care of us while we were there, even though cars were flying off the lot that day. Their whole business model is very refreshing compared to your typical (used) car dealer.

Thanks to Bret MacMillan this has been the most comfortable I have ever been buying a used car. He was very kind and helpful and I had a lot of questions. We looked at several cars and drove a couple of them he knew every vehicle very well. I hope he is still at Echo Park the next time I need a vehicle

I had the best car buying experience ever! There was no haggling or pressure.The sales staff get paid the same if they sell 1 car or 10.Bret was an excellent guide through the process. He and Justin knew the answer to every question about the car buying process and also about my very high tech car. I would send everyone who needs to buy a car to this dealership. They would be happy that they went.

Justin was amazing! Helped me all along the process and was very patient with me trying to get all of my ducks in a row. He spent 7 hours guiding me along the way and I left in the vehicle I loved at the end of the night. I would rate the service I received 6 stars if it were possible!

My wife and I had the most incredible experience at Echopark in Colorado Springs. While everyone that we worked with was great, specifically I want to shout out Justin and Ron. Justin helped us every step of the way and was patient, kind and made it obvious that our well-being and happiness was the most important thing to him. We ended up with the absolute perfect vehicle for our family and its thanks to Justin that that happened. Ron was equally kind and courteous but went the extra mile to help us personally, as parents. We had three (tired) kids at the dealership, two days in a row, and Ron was with them every step of the way. In addition to helping us with our test drive, Ron spent so much of his time helping the kids be entertained and happy, throwing a football with them and listening to their little stories. Huge thank you to everyone at Echopark!

While I did not purchase my car from EchoPark, I’ve been using their “24/7 Complimentary Car Charging” stations, which I asked to make sure it was okay to use beforehand, since I bought my car. Apparently signage means nothing, though, as a gentleman came out and threatened to tow my car if I used their chargers again. Rather unfortunate we couldn’t have come to some kind of compromise. Not sure when I will be in the market for a new car again, but EchoPark will not be on the list of dealerships I consider buying from thanks to him. People skills and first impressions go a long way, that gentleman would do well to keep that in mind next time he approaches a stranger.

Easy buying experience. No haggle. Good price on the vehicle I wanted. Gave me a fair price for my trade in. Gave me a good interest rate. In and out in 90 minutes

Hannah was kind, enjoyable, and patient. The location itself was clean and beautiful. We did not feel stressed our pressured. We will highly recommend EchoPark

Able to get the car I wanted with no issues

I’m not sure why I thought giving echo park a second chance was a good idea.. I had a horrible experience in the Thornton location after driving off with my new vehicle and finding out each day after I was already home why I still owed echo park more from trading in my vehicle that I had sold them? Would not recommend Siobhan.. Unfortunately I was in a bad accident where a commercial bus totaled my new vehicle after only 5 months of having it... yesterday I went in to look at the same vehicle and was told I wouldn’t be able to finance with them even though I just did 5 months prior with them. TJ and Bret told me that they are usually more then helpful for difficult situations like my own but they still seemed to write me off as some sort of child for having more than one form of income. Maybe it was my fault for going back and falling for their ‘we can help you no matter what attitude,’ but honestly it just reminded of how unimportant you feel when You enter an Apple Store.. I’ll be taking my business elsewhere.

Great buying experience.

EchoPark has terrific prices, of course. Even better, the sales associate was more knowledgeable than those at a dealership! It must be very hard to know all the secrets and features and operations of each car, but Anthony, my sales associate, set up my "new" car for me, demonstrated features I never would have found and love, and made the transition a breeze! I feel like my purchase was the only intelligent course to pursue! I am very impressed, and I haven't bought a car in 12 years. I highly recommend EchoPark for a smooth, confident transaction!

Amazing

Quick and easy. We were greeted at the door by Ron Young, showed him the two vehicles we were interested in seeing, were immediately taken to both to test drive. We made our decision, went back inside to begin the paperwork process and were on our way home with our new vehicle in about 90 minutes. This was our second purchase through EchoPark and would not hesitate to do so again. We've made sure to share both experiences, one in Thornton, Colorado and the latest here in Colorado Springs with our friends and neighbors. In our 50's and can finally say we don't DREAD having to go car shopping.

Pleasure to deal with, sam was super nice, helpful and efficient, in and out under 2 hours. Strongly recommend

We saw a great deal online that brought us to EchoPark. We were so grateful for the help of Bret MacMillan! We loved the information we received without any pressure to buy. Echopark is a great place to go when you know what you want and are ready to get a great deal on it! Haggle free! What you see is what you get!

Really disappointing buying experience. Great vehicle and good pricing but the salesman was very unhelpful and drove us away from buying the vehicle. It really seemed like he didn't care about making a sale, or about us. The online calculator was very far off as well, even with excellent credit. A real bummer as we travelled to get there and were ready to buy.

I bought a 2016 Ford Escape this past Saturday March 23rd. I went in not realizing that they were similar to Car-Max with the no-haggle and no-pressure environment but I drove away very satisfied with this large purchase. I worked with Ryan Craft as my Experience Guide as well as CJ. They were both extremely helpful and wanted to get me in the best vehicle they could to suit my needs as well as my price range. Ryan helped me get approved for financing very quickly and I received a low interest rate as well. He also set me with a vendor to get an additional key FOB that week and scheduled me to come back today for new wiper blades and a battery check as specified in our purchase agreement. I worked with Scott in the service center and he was able to install a new battery for me after the original had 2 failed cells. Overall my experience was easy, quick, and no -pressure whatsoever. The environment as well as the atmosphere of this shop is green looking and new-age and It was a pleasant experience with a positive energy. So far I love the vehicle I am in and have had no issues since purchasing it. I highly recommend for those that are not great at negotiating prices and are looking for a no-pressure store that helps get you into something worth what you're paying for! :)

Buying my car from Echo Park was a wonderful experience. It was quick, painless and Anthony Hurt was as an incredible person to work with. He walked me through everything, he was very knowledgeable and never left me waiting, without letting me know why I was waiting or for how long. I would recommend Echon Park and Anthony Hurt to anyone looking to buy a new car.

Always open and running! Great place!

I just bought my Honda accord the environment of the dealership was very friendly and Justin was very professional and courteous he explain everything in detail, i left very happy and satisfied

This was THE BEST car-buying experience EVER!!! From the moment I walked in the door, Anthony was there as my consultant to help me select a mix of cars that met my requirements, budget, and overall expectations in style and features. He even brought the cars to the showroom for me to see and test drive - I never even had to go outside! Forget spending all that time walking around the lot to see what you might like; they make it easy to find and browse the cars that are best fit for you right from an ipad in the lobby. The financing was also an easy process. The entire experience was about 2.5 hours - from walking in with no clue which car I wanted, then narrowing it down with Anthony, test driving, financing, and finally walking out and driving my dream car home!! This truly was awesome and I would recommend Echo Park to everyone - the process was easy and streamlined, the prices are competitive without haggling, and the customer service was phenomenal. THANK YOU SO MUCH!!! I'm truly ecstatic, and I'll be sending recommendations your way! Anthony - You were awesome, and I can't thank you enough!! :o)

Hands-down, the easiest and best car purchase I've ever had.. I love Echo Park! Cars are beautiful, prices are below book, and Echo Park even saved me from making a big mistake on my trade in! Brett MacMillian was my salesman, and if you have the chance, definitely ask for him.

Do not trust the sales reps to ensure the title transfer process is effectively initiated. They'll say anything to make the sale, and after that you're on your own.

Bret M. had wonderful patience and was informative as he assisted me through my first car buying experience. Thank you for all of your help! Also, thank you to Sam for helping the final steps go quickly.

Justin Sobojinski great service personnel! :-)

will recommend to friends and family! Ryan was so authentic, helpful, friendly and informative. THANK YOU!!!!! -Anna

The views from here are amazing and same as the car deals they have.

Buyer beware if you purchase a vehicle from Echo Park. Do your research and study the Carfax reports. It seems most of their vehicles that are currently in stock are purchased at auction. Most are former rentals and lease returns. Several had some major issues/repairs, irregular oil changes, etc. Dazzled by the lower price? There’s a reason for it. I will not be stopping at Echo Park to look at anything they have to offer. No wonder they push so hard on the extended warranty coverage.

I’ll never buy a vehicle anywhere else. Bret M. walked me and my girlfriend through the process step by step, showed me all kinds of vehicles and was able to answer or lookup ALL of my questions. I was EXTREMELY impressed with the quality of service and the absolute ZERO pressure environment. This is absolutely the best car buying experience I’ve ever had. Bret M. thank you for your help and guidance and honest answers to everything.

Overall it was a good experience. Fast, friendly and low pressure. So far our car has been wonderful. However, I do NOT recommend financing through them. I’ve bought several cars, and NEVER have I had 5 separate hard credit inquiries reported at the same time when financing. I’m sure they sneakily hide it somewhere in the papers that everyone signs without having a chance to read, but that was the first time I’ve ever had multiple hard checks reported for one purchase. So beware and have your financing in order before going to Echo Park.

Great Place, they made sure to run me through the process quickly and efficiently. My guide, Bret MacMillan, did an especially great job helping me decide how I wanted to finance my vehicle.

Fast and easy car dealerships justin and TJ, made it possible for me especially since I'm a first time buyer.

I just purchased a 2018 Nissan Rogue from this place with the help of Bret. This place is absolutely amazing and full of great deals. Bret provided excellent service and was really helpful which was great since it was my first time purchasing a car. I will definitely be getting future cars from this dealership.

What a great experience! My rep, Justin Sobojinski, was a pleasure to work with as well as the entire staff. NO pressure! Justin gave me all the info I needed and helped me through the process. My purchase was completed much faster than I anticipated and I never felt I was under the gun. I know I will ask for Justin when I am ready for my next purchase. Other dealers could learn a lot from the staff. Thanks again Justin!

I had an awesome experience at the Colorado Springs location. Staff was excellent and made the process quick. Love my new car.

The team at EchoPark in Colorado Springs was top notch and did an exceptional job in helping me get a new car. Anthony, my salesman, was attentive, prompt, and thorough in making sure I got everything I needed. Thank you!

Fast friendly

Great dealership, Ive been telling all my friends and family about my experience. It was quick and easy. I never once felt pressured to buy anything extra. I was in and out within 45 minutes to an hour. I fully recommend Echo Park for the friendly service, the great deals and one of the only good car buying experience I’ve had.

I really like our salesperson; the clean, modern feel of the place; and the no pressure sales environment.

I recently purchased a vehicle, Justin Sobojinski and all the team at Echo Park helped me get into the car I wanted. It was such a different car buying experience. I recommend Echo Park over any other dealerships in Colorado Springs.

My experience at Echo Park Automotive was excellent. I appreciate the great service I received from Justin. He is very knowledgeable, friendly, and helpful. Thank you for making the process easy and everything was done in a timely manner.

Yes I would reccoment Echo Park Automative, my experience was great. I appreciate the excellent service I received from Justin. He is very knowledgeable, friendly, and helpful. Thank you for making the process easy and everything was done in a timely manner.

No hassle, easy process with buying a vehicle.

Clean, friendly, quick, at time of sale. Great response to service needs. I would recommend them to friends and family. Anthony was very easy to work with.

Bret M. Experience guide was awesome! We felt no pressure, he was very knowledgeable and considerate of our time. Would highly recommended Echopark to anyone who is looking to work with a company with integrity!

Process was quick and easy, never felt any pressure to buy. Staff was friendly and knowledgeable. Got a 2016 Jeep Patriot from Bret, and I am wholly satisfied with the experience. He stuck with us the whole time and was refreshingly honest. 10/10 would recommend.

We test-drove a car and bought it all in about 2 hours time. Sam was a pleasure to work with- patient with our questions and never pushy. We highly recommend making an appointment since they get very busy on Saturdays. We would buy from EchoPark again- and may be forever spoiled because the process was so low-stress!

First time buying a car and my experience from when I walked through the door to meeting Justin my salesman..explaining the budget I would like to stay in and the car selection I was given, to signing my paperwork and driving off the lot, it was a wonderful experience. I recommend any and everyone that’s buying a car for the first time to go have their experience at Echo Park.

Justin was so great to work with. He didn't rush any decisions, but had quick answers to all our questions. The whole experience at EchoPark was so relaxed and inviting. I would recommend it to anyone looking for a used car. Compared to the other dealership experiences we've had, this was incredible. Thanks for a fun car buying experience that surprised me from start to finish.

I would HIGHLY recommend Echo Park Colorado Springs to friends, family, or anyone who wants top notch customer service and a great deal on a car. Brett MacMillan was thoroughly knowledgable, kind, and sincere in his customer service. Two thumbs up and 5 stars for our experience 👍👍⭐⭐⭐⭐⭐

The sales process needs to have more questions and more personable staff.

Highly satisfied with EchoPark and the customer service was great! The process of buying a vehicle was better than anywhere I have been before. I recommend EchoPark when looking for a newer used vehicle!

Staff was very nice and friendly. Buying my Jeep was a pleasant experience.

My husband I recently bought a car from EchoPark in the Springs! It was a very stress free and relaxed experience. I would recommend EchoPark to anyone who asks! :)

I bought a vehicle here yesterday and could not be more pleased with the customer service. I worked with Justin, and he was very friendly and answered any questions I had. I didn't feel pressured or rushed during the process. And a bonus, their prices were right. Will be recommending to friends and family.

Best service I've received at a dealership.

Loved the experience here, definitely better than any used car buying experience I've ever had. Love that you only deal with one "Experience guide" and don't get sucked into the black hole of death, aka the Finance Manager's office. Braedon was my guide, and he was just what I needed. Patient, super friendly (genuine too), and very helpful. The dealership was clean, modern and inviting. I showed up late, no problem. They pulled the car into a warm bay and gave me all the time I needed to look it over. I already knew it was a great deal, significantly under Kelley Blue Book. Nice that they only sell low mileage cars (under 40K), and you get the free Carfax to increase the peace of mind with your purchase. It was quick, painless and they did a great job of getting me a very good interest rate. I knew I wanted the warracnty from Ally ahead of time, as I plan on keeping this car a while. Sweet that they ADD the mileage (75K) to the existing mileage! In effect, I have a 2018 with just under 100K on the bumper to bumper warranty. We took the car out (it was snowing outside) and had a nice test drive....I never once felt any pressure, and that was new. Not my first rodeo, as they say, so I have a ton of awful experiences to compare here. I know I'd look at EchoPark first in the future, and if Braedon is still there, He would be my first call. They also cleaned the car, and filled the tank, something NO dealer ever did before on a used car. I'd say I spent just a nit over two hours TOTAL, and that was also waiting for the car to be detailed, and gassed up. Nice waiting areas, free water/coffee and video game area for the kids. I love the new car, and the experience I had here.

Very straightforward process for buying a car. No backroom deals or shifting prices.

This was my first experience buying a car, and it went very smooth! Justin at Ecopark was very helpful throughout the whole process. He made getting in contact with him very easy, and never made us feel pressured to buy anything in particular. The atmosphere and environment was very nice and sleek and friendly, and prices were great! I would definitely recommend Ecopark to anyone looking for a new used vehicle

Very happy customer! My car was totaled and I had to buy another. I chose Echo Park because they were the least pushy and had best up front no haggle prices. I would say that the only thing that was "pushy" was I walked in with a check from Navy Fed. The salesman wanted me to use their financing and I said no thanks. Then he didn't know if they would take a check from Navy Fed so I might have to. No. Next step is please go see if they will take my check or I can go elsewhere. They did accept it, but it seemed odd to not know that in a military town where that's a big credit union or was it a tactic? Either way... hmmm Other than that issue... our experience was great and I'm very happy with my new 2016 Mazda 3! Thank you!

Justin S was super friendly, funny, very professional and great to work with. I highly recommend him.

EchoPark started out as a great experience, but quickly went from bad to worse. I called the manager before going in to get an out the door price. We were already preapproved and knew where we wanted to be. I was transferred to a manager who gave me that price. We went in and looked at the vehicle, which was mostly clean and in good shape. We were sold and even discussed the price we were told with the salesman. He came out a few minutes later doing what dealerships tend to do and tried to tack on some ridiculous fees, like interior protection. At first he said they had it on so had to charge us, but when we didnt budge he informed us that we elected not to have it. He went on to try to sell an extended warranty. Now none of this is terrible or out of the ordinary (which would earn you an average 3 stars). The issues come in after we declined the options. The individual told us the vehicle was known for transmission issues (false) and that the warranty was void since it was over the milage. The vehicle has a 5 year 60K mile powertrain warranty. We have nearly 25K miles until then. Once we refused he became incredibly rude. Going so far as to say "hope you enjoy talking to usaa for 2 hours" after we refused to finance with them. The set up was nice and clean. Using shady tactics is not how you should run things. Flat out lying is why you get 1 star.

Darren was very helpful and very knowledgeable of what he was doing buy my new car and I like it. Fast and friendly service could not ask for a better.

Let's just say that it was an absolute best car purchase experience. Our sales lady, Hannah, was an absolute sweetheart, knowledgeable, direct, no hassles, informative and attentive. Will definitely be doing business with this company again and again! We were in and out in less than an hour. Also, the buick encore we bought is amazing! Clean, clean, clean!

I purchased a 2018 4Runner TRD Off Road from EchoPark Colorado Springs. The vehicle was used as a rental car for 6 months with 20,000 miles, but was in exceptionally new condition. I'm very happy with this purchase. My sales rep (Bret MacMillan) and appraiser (Brian Brunner) were awesome to deal with. They made everything simple and fast. Both of these guys deserve a promotion!

Overall, the experience was pretty great! My salesperson, Sam was very knowledgeable, not pushy and extremely helpful! The process of finding finance was pretty easy and didn’t eat up a lot of time at all. My only complaint would be the higher up folks (needed to get my loan taken care of) were in some kind of meeting and because of that, could not give my loan the attention it needed at that moment which added a little time. Albeit, probably a one off thing. This is the second car I’ve purchased from EchoPark and when the time comes, I’ll certainly be coming back.

I just left Echo Park in Colorado Springs. I had an AMAZING experience selling my vehicle. Brian Brunner provided excellent customer service, making the selling experience the easiest ever. I will never consider selling a car anywhere else. Thanks Brian!!

I purchased a vehicle from EchoPark yesterday and was very impressed with their service. Everyone was very helpful, friendly and pleasant. I did not feel pressured and did not get that "car salesman" feel. The environment was casual and I liked it. I also liked that I dealt with the same person, Brayden, from start to finish. From driving the car to getting a quote, to financing, it was the same person which I thought was wonderful. I got a very fair price on my trade in as well. They even took my license plates off for me! They made sure that my new vehicle was detailed and had a full tank of gas. Excellent customer service, overall wonderful experience. I would definitely recommend EchoPark. I love my vehicle, got the price range I wanted and left feeling very happy. Thank you.

Very happy with the experience at EchoPark Automotive Colorado Springs. Justin S. handled the process very professionally and efficiently (plus, he's just a very nice person). I am extremely pleased with my vehicle and can say that the purchase was the best car-buying experience I have ever had. I highly recommend considering using EchoPark if you are in the market for a vehicle.

Edit: In spite of my asking multiple times, they never revealed to me that this car had been in a collision. There was still even masking tape stuck on the bottom of the vehicle! I had multiple issues with the car after purchase, and then the service shop in Colorado Springs closed down. I feel like I was totally swindled, and then it up just selling the car. I will never buy a car from echo Park again.

went In to buy a used 2015 Ford Edge , before our test drive we both noticed windshield wiper fluid not working cause the car’s window needed cleaned from and the snow and slush . Sales person told me it must be frozen , Frist thought was what did they put in the cars windshield tank water?? The Car was in great condition other then that miner mishap . I was hoping he was right , next day same problem . Called echo park my options was to Wait 10 days untill the local dealer could take a look at it , other option was I drive over a hour away to the echo park I purchased the car from problem is I work 8am to 5pm Monday - Friday . Needles to say I will have to fix it on my own as I can’t wait weeks or dive 2 hrs round trip to have it fixed and the wife needs a safe car to drive. Really unfortunate cause this is my second car purchase from echopark dealer and will might have been the last . Last thing you want to happing is having to drive back and forth from a dealership trying to fix a issue that should not been a problem. You will need your windshield wiper spray to work. The fact that they did not look further into the problem when both sales person and i noticed nothing coming out , and his reaction was it must be forzen , and proceeded get a can of window spray and wipe the window down and not check to see if the car simple needed more windshield fluid. Just so we could both be safe on a cold winter morning that had snowed the previous day giving at lot of slush and dirt on your window and not being able to wipe it away . I give this location 3 stars not as great of a experience I had from the first car I bought from echo.

Ryan Clark is the man! What a great experience at this dealership. Ryan was very friendly and made it easy for us to test drive multiple vehicles. Car was cleaned well and in great condition. No hidden fees, very transparent, and great pricing. Thank you guys!

Once I decided to buy a car here, I was in and out in about an hour, with no haggling I on price or add-ons! Thank you for the good experience.

Best experience in buying a car we have ever had. Both Bret and Justin were great to work with and made our buying experience smooth and quick. Highly recommend buying a vehicle at EchoPark!

Worst place ever ! Beware of the rude staff who think they are above the law.

Great buying experience. So much better than any of the other dealerships. Very similar experience to a car max experience. The staff are super friendly and very low pressure. They gave us a great deal on our Mini Cooper and helped out my sister in-law a lot with her trade in. The shop guys were great getting quick windshield replacement and brake work done. Only reason it’s not a 5-star is because 1: the back office that does the paperwork and temp plates are extremely slow and not the sharpest tools. The lady wasn’t sure why things were not going through for plates and title (car was paid in full at time of sale). The main office wasn’t most helpful either. 2: they did away with car wash which was a big bonus selling point. What the heck? I understand you have to limit the “unlimited” car wash but not to do away with it completely. All in all great place to buy a car. Highly recommend.

Excellent experience, dealt with Bretton and he explained everything I needed to know. Most vehicles I've bought in my life took 5 hours or more. I was out in an hour and a half. I would recommend checking this dealership to everyone.

I worked with Justin, and by far that was the easiest most efficient car buying experience I've ever had. Thank you for the great car buying experience!