No hassle car buying, it is what they say it is! Great experience overall!

Just want to share about the great service and team members that will surely go all the way for you, and treat you with the upmost respect, you will enjoy your visited

I test drove a car and I really like it last month which was July 2020, but there was bad small inside the car so I asked to oxidizing the vehicle and told that I will buy a vehicle after oxidizing is done. So the lady who guided me said she will keep me updated. After a week later, I didn’t hear anything so I reached out the lady and asked when the oxidizing will be done and she said it was already sold... what a terrible customer service....

I recently bought a new car and Peter Molina did an awesome job answering all my questions and creating a seamless experience. Would definitely recommend Echo Park to friends and family. Thank you!

Was not expecting to buy a vehicle today but Darren went above and beyond to ensure we were able to see any vehicle that met our needs and wants. He helped us find the perfect vehicle. 10 out of 10 for sure.

Eric was very courteous and did a great job helping us. Would buy from y’all again.

My husband and I bought a 2019 Ford Explorer Limited last Friday from EchoPark. Not only is the car perfect and has very low milage, the customer service and whole experience was amazing!! Our guide/sales person was Kalli Escamilla and he made the experience enjoyable, and I never thought enjoyable would fit in the same sentence as buying a new car. He was on top of our paperwork, listened to what we wanted, and had cars waiting for us to test drive. He had a great personality and got us out of there in no time with a brand new car for our family of 5. I 10/10 reccomend this place if you're looking for a great car at a nice facility with outstanding customer service. -The Derksens

Had a great experience. Everyone was very friendly and accommodating. My sales person, Eric was thorough and helpful.

Loved my experience with EchoPark in New Braunfels. Started my application online and they had upfront prices. No hassle at all and all team members were courteous. Above all, I appreciated the procedures they had in place to protect everyone from Covid-19

Echo Park truly made buying a car simple and straight forward. The stated price of the car selected was honored and the credit arrangements were clear from the start. I would have preferred to secure my loan from another source, but it was made clear from the beginning that that was not an option. The entire process took only 2 hours-- from entering the front door to driving away in a new (used) car.

From the search online to arriving in person, it was a great car buying experience. Cliff was helpful over the phone and in person, he had the cars I asked to test drive ready to go. He wasn’t pushy, in fact everyone was friendly, a very kind lady walked around and checked on us several times and conversed with us to make sure we were ok and if we needed anything. I appreciated their kindness all around and was happy that I left with the car of my choice without the hassle of dealers trying to push me around or try to get me into something else.. Cliff was a great guy and will definitely return for any future buys

Great experience and best prices!! Beyond satisfied!!! Thank you EchoPark! We’ll be back again 💯

From the search online to arriving in person, it was a great car buying experience. Cliff was helpful over the phone and in person, he had the cars I asked to test drive ready to go. He wasn?t pushy, in fact everyone was friendly, a very kind lady walked around and checked on us several times and conversed with us to make sure we were ok and if we needed anything. I appreciated their kindness all around and was happy that I left with the car of my choice without the hassle of dealers trying to push me around or try to get me into something else.. Cliff was a great guy and will definitely return for any future buys

Very nice experience. Salesman very professional and respectful. Process went very smooth. Great deal on car.

We purchased a car for our grandson from Cliff and it was a great experience. He listened to the type car he wanted and then delivered 2 perfect cars for Mason to choose. Fair deal with good warranty and follow up care of the car we purchased. We Will be back the next time we need a car! EchoPark is a class operation!

We would like to thank Peter Molina for his excellent service. He made buying a new car very easy. We really enjoyed his assistance with it.

Peter Molina was my salesmen but this experience was not like by other “car sale” experience we’ve ever had. He was cool breeze, professional & thorough. He wasn’t overbearing nor made me feel pressured. I was with my spouse and he gave us equal eye contract, interaction and respect during the entire process which is major when couples are buying a car. He didn’t tell the typical corny nor demeaning jokes that many dealers make when selling a car to couples. I know because we’ve bought several cars together during our 21 year marriage. I was very impressed with him and the entire EchoPark staff! We’ll def be back when we are ready to upgrade!!!

Peter Molina was THE best!!! Long review made in Google! Check it out and check them out!!!! You will NOT be disappointed!!!

This was the most bizarre experience we've ever had in the last 30 years. We were greeted with courtesy we were offered water and the rep set the expectations upfront: prices financing and trading. He took my insurance and driver's license and after 15 to 20 minutes waiting for him to bring us the car for a test drive, he came back and said that the Armada was too rusty and suggested an alternative dealer in San Antonio. Clearly he was in a hurry to get rid of us. This is the first and the last time we would consider this dealership. We are heading to Carmax in Austin. These guys are better at treating their customers. Good luck to you guys.

i went in to get my antenna fixed and they were super helpful. greeted me and made sure someone came to help me. and the wait time was super quick

The easiest car buying experience I’ve ever had. Sabrina Preiss made the process so easy and simple. There was no sitting in the lobby hours waiting for a response. I came to the dealership twice. Once to test drive and then to pick up my car. The dealership is clean and neat. The staff is kind and welcoming. The selection of cars ensures there’s something for everyone. There was no harassing with early morning and late evening calls. I submitted an online application. Sabrina called and I let her know which vehicle I was interested in. Went in later that day to test drive. She called to let me know which lender picked my app, the interest rate and terms of the contract. I went in the next day to sign my paperwork and pick up my car. I can’t think of an easier process! Highly, highly recommend!!

Super unprofessional and dirty! First guy you see can't even wear a mask. No hand sanitizer in sight and they can't even call you to tell you your car sold before you come in for your appointment.

Great Experience! The sales associate who helped me was Eric Harris and he was really great. (I've never said that about a car salesman in 25 years of car buying) Eric was there to greet me for my appointment and was totally on point the whole time. He explained the Echo Park process to me and answered any questions I had. It was all very upfront. Every person I saw from the mechanics to the people in the office were wearing masks or face shields. The waiting room was setup so that you could social distance from others and it was very new and sanitary. The cars were very clean and the pricing process was directly explained. I never felt pressured to do anything, and Eric was patient with me while I figured out what I wanted. I had been shopping for a MONTH before going to Echo Park New Braunfels. What a waste of time all those other places were! Seriously this place made it the fastest, easiest and most comfortable car buying experience I've had. I wouldn't hesitate to recommend going there!

Thank you Darren at EchoPark New Braunfels for a fast and friendly experience! I appreciate your assistance in helping me secure an awesome deal! We will be back!

I didn't know EchoPark was a nation wide used car company like CarMax. They buy cars from around the country, fix 'em up, detail 'em & sell 'em. They have a "no haggle" policy, so the price is the price until you tack on tax, title, license, paperwork, etc. Like everything else, be ready to spend more $$ than you thought. A very pleasant surprise was the 30 day/1000 mile warranty. It's way better than the usual nothing. Plus it alleviates, to some extent, that fear of the engine blowing up as you leave the dealership and it's your problem: "as is, where is". Since they sell all kinds of used cars, know what you're looking for before going in, the salesman can't possibly know all the bells & whistles for 200+ cars. Also, being used cars, they will not be perfect new cars, adjust your expectations accordingly. There will be wear & tear & possibly some body work. We were looking for a newer, lower mileage Toyota Sienna. They had one with a Carfax, which you should know is better than nothing, but no guarantee of the car's entire history. If you can't meet the original owners & see the maintenance receipts, then CarFax will have to do. Another pleasant surprise was the Extended Warranty. As soon as we said we were NOT interested, our salesman dropped it. In fact, our salesman (Cliff McGuire) was really good, low key, no pressure, no BS, helpful and just sold us the Sienna like selling us a dishwasher (well, as much as possible, I forgot how much paperwork there is with a car). Plus they let us bring our dogs in, that was nice. All in all, the right car, the right price and as minimal hassle as you can get buying a used vehicle.

I had a very good experience at Echo Park, Peter was amazing, I had sent in my financial application for a Dodge Ram 1500 the night prior, the next morning I sent in any other document that was asked from him when he called, he texted me and called me and kept me updated all through the day while I was at work. He asked me what I wanted my payments to be and I told him, and he got my payments where I wanted them to be. He had most of the paperwork all set up and ready when I got there, did a test drive and my family and I were out of there in 45 minutes. It was fast, easy, and I was satisfied. The only thing that bothered me was that I do believe the truck could have been cleaner than it was, it was not filthy but I am OCD and I found some stuff that needed to be wiped down and vacuumed and cleaned. My family and I left happy, Peter and the rest of the team were welcoming and so sweet. Great Place.

Thank you Darren at EchoPark New Braunfels for a fast and friendly experience! I appreciate your assistance in helping me secure an awesome deal! We will be back!

Everything was so quick and easy. Very simple process

No one was very helpful, no one would call me back. I had to call up the repair dealership to find out the car was ready to be picked up, the salesman did not know the car still had the factory warranty, the DEALERSHIP's policy is to be sleezy and charge people for a paint treatment they ALREADY did on the vehicle that was not on the sticker price (which could possibly be ILLEGAL), and EchoPark was not aware of the location of the vehicle when I called at one point because they thought it was on their lot, when I called up the Hyundai Dealership and they were actually looking at it and said that no one had told them it had been left there 2 days ago, which slowed the repair process down. There are MANY reasons I would not recommend this dealership. The entire process made it take 6 days to purchase the vehicle. Also, I did not have any other choice but to finance through EchoPark and they did NOT give me the best rate, and once I chose to not purchase the $3000 warranty from them, the interest rate went UP (from 4.5 to 5.64 when my credit union was offering 2.5)!

Peter molina Thanks for the help and staying after hours to make sure we drove off with our vehicle.

I called and inquired about a car - the employee I spoke with was rude. She either did not seem very interested to make a sale, or she wasn’t sure what she was talking about. She was supposed to send me an email with my appointment details and an application for financing, but never received it. Checked my inbox and junk mail. Called again, spoke to someone else, this time I made a comment that their cars are really good priced and low miles, and I wondered how they were different than a normal car dealership. All he could say was they go through an extensive inspection process. Didn’t really answer my question, it almost sounded like he was just reading a script, like he didn’t understand how theyre different from a normal dealership.. so I am hesitant on going to this place to buy a vehicle.. just seems odd and too good to be true.

Cliff, was excellent. He wasn’t there to sell me a vehicle and too be honest I was not planning on even buying anything, was just there to look. He was very patient and let us look at several vehicles before we settle on a truck. It was by far one the best experience I have had. I will definitely be back.

Purchased a 2016 Hyundai Veloster recently at this location. Was able to start the process online. Arrived at the dealership and seen the car parked in front washed and ready for a test drive. Peter was the rep that we were working with. He greeted us very well and walked us around the car before the test drive. He was the most patient person and not high pressure like other dealerships that is out there. Peter treated us like family. Inside was very clean and everyone was wearing mask's. I was surprised that there was no desks but a comfortable and warm area to do business with. Delivery with a bow on it? Wow!! Talking about rolling out the red carpet. Recommend to all car buyers to check this place out because they deliver what they say.

Worked with Eric at Echo Park in New Braunfels, TX outlet, he took care of all my needs and made it a hassle free deal with no surprises, it only took about an hour then I drove all the way back to KS also thanks to Brandon for his great service and helping me get connected to the right persons since I started with auto trader call Thank you

EchoPark in New Braunfels is awesome! I love my new (2018) Chevy Equinox! Gabe and Sabrina were extremely helpful and knowledgeable. Sabrina worked with me on the financial side and explained everything in detail and assured me she will get me the best deal, which she did! Gabe spent quality time with me explaining all the features on my vehicle and explained in detail all of the paperwork that I signed. He was very personable and professional. I highly recommend EchoPark and Gabe and Sabrina for your next vehicle! Great place and great people! Thanks Gabe!

Lots of great vehicles at great prices!!!!

I can honestly say this is a great place to purchase a vehicle from. Your taken on time for your scheduled appointment, vehicles are sanitized practically in front of you, all staff are wearing masks, everyone is friendly and the facility is super clean. You're not pressured to make a quick decision like other places & there vehicles are priced below the actual value. I purchased a 2017 SUV with very low mileage-23,856. I will continue to purchase future vehicles from EchoPark!

Please do not fall for it. First impression the prices are awesome... customer service is the worst. I went to buy a car last night I was going to pay it cash. When the representative told I was not going to be able to take the SUV home. Manager submitted a credit report on my behalf even though they were selling the car to someone else. Richard (the manager) was just impossible to work with me. He even said "Oh its because your application didn't arrive in time its already 10:50....." And I was like what??? How is that even possible when right now its 10:10am..... And the approval came at 9:30am....... PLEASE SAVE YOUR TIME AND MONEY.

I went yesterday to buy a car either cash or financed. I was instructed by the sales associate not to do it cash since because of the time I was not going to able to take the car with me that day..... it was already 9:30pm Then Manny the sales associate in New Braunfelds said to wait until the next day... its not like they can sell it over night and apply until. I did. Got the approval next day right away as soon as they open and they sold the car to someone else eve though we already had a deal in place...... PLEASE TO FALL FOR IT. DEFINITELY THEY ARE NOT HONEST

It was very easy and quick process. From walking in with no appointment to keys in and less than 2hrs. The lobby was very clean. I like how the all wore gloves and ppe. I would recommend to friends and family

Very smooth transaction, very friendly staff, kind of complicated with no outside financing, no credit cards only debit and their financing. so be prepare. Otherwise you see nothing more nothing less.

They made buying the vehicle I wanted easy. Cody went the extra mile and had the CR-V I liked transferred from out of town for me to test drive. There is no pressure to buy; they respect that the customer will make the best decision for herself.

Love the "No Hassle" buying process at Echo Park. This is my 5th vehicle I have purchased from them and I haven't had any complaints yet. I wouldn't go anywhere else.

Good group of salespeople doing their job and doing it well. No haggling made things easy, and the issues we did have with the vehicle we wanted were resolved quickly.

Nice sales staff. Very clean environment. Peter Molina is friendly, very knowledgeable and patient. Thank you Peter for making my first time car buying experience a great one.

I found the buying process was easy and quick. All materials were reviewed and any questions I had were answered. Also, I have been searching for a Acura TLX vehicle for quite some time across Texas. I found many but, none came close to the price and mileage my vehicle had that I purchased. Salesman was helpful and knowledgeable. I will definitely use them again.

Jordan was extremely helpful on my new purchase! He was able to get me approved with a great rate! The show room is amazing and comfortable and the staff was more than welcoming:)

Love Bryan Wooddrum he is wonderful!!!

Great service!! Our Salesman Peter Molina was very accommodating and helped us get in and out with our purchase in no time. We love our new Acura and will gladly send any referrals y’alls direction. Thanks again!

Sabrina was very thorough in walking me through the features on the vehicle and the car fax. She made me feel comfortable with no pressure. She was kind and personable and a great representation of your company! Thank you all for helping me pick out the right vehicle for me!

Okay, so I don't know much about dealerships and how things really work. I always assume the salesperson is always honest and helpful. My wife and I went to echopark New Braunfels and got through the process of trading in our car fairly quickly, unfortunately it was after 7pm so it was getting late. After our test drive they told us we would have to wait until the next day to get approval from the bank. We gave them both our information and proof of income, we settled on our trade in offer, the next day comes and we're waiting to hear back from a representative and was transferred to the San Antonio store. The night before they had ran my credit and the next day when I called they wanted proof AGAIN and ran my credit once again. Told me it was good so we come in and no one has our application saved, we give them proof of income AGAIN and FYI I'm the co signer my wife is the one signing the car, we tell them this the day before and wasted all that time just for them to tell us that I(cosigner) was approved because my credit was better and couldn't leave with the car cause I have no valid driver's license SMH. SO INCONVINIENT.

Very easy, no haggle pricing. Jordan was very helpful and courteous. Was given a more than fair trade amount and compared to traditional dealership experiences, I would recommend EchoPark everytime. good job!

Very professional and explained everything. Quick buying experienece all done in 2.5hrs with the same representative. Awesome vehicle and awesome service.

The complete service was great from beginning to end. I would highly recommend to everyone looking buy a car to give them a try. Our sales person was Peter Molina but their whole team made us feel comfortable and safe especially with this pandemic. We were very happy all in all.

Wish I could give them ZERO stars! This place is awful. They do not accept ANY outside loans, lenders none of the sort. Everything must be done in house regardless. They say it's due to back pay from the "outside" lenders taking 30-45 days to pay them back. IF they are worried about that "guaranteed" money as in money in the bank then they are in the wrong business. COMPLETE AND TOTAL LETDOWN

Go see Cliff in New Braunfels for no-hassle car buying! We are confident in our purchase and highly recommend Cliff’s style of customer service.

Echo Park Automotive gave me an awesome car buying experience. The staff was polite and attentive despite the number of customers and Cliff McGuire was great to work with. He was transparent and got everything done surprisingly quickly, even with all the sanitizing for Covid prevention. It was an all around good experience and I would highly recommend Echo Park Automotive for anyone looking for a used car.

The car buying experience at Echopark was great. I felt comfortable and confident with the sales person, Daron. The selection of cars was great too. The only downfall was the car sell quickly! I had two potential deals slip out right from underneath me. My advice would be if you see something you’re interested contact them ASAP!

We felt very well taken care of and not taken advantage of. Unlike your typical car dealership, this was a hassle free, much quicker, honest and professional place I’ve ever experienced in buying a vehicle. We couldn’t be any happier with the purchase of our new family vehicle at EchoPark!

The car buying experience at Echopark was great. I felt comfortable and confident with the sales person, Daron. The selection of cars was great too. The only downfall was the car sell quickly! I had two potential deals slip out right from underneath me. My advice would be if you see something you?re interested contact them ASAP!

I had a great experience working with Peter Molina at EchoPark! The process was quick, easy, throughly detailed and sanitary. The location was easily accessible and a good amount of options that was not overwhelming. Very pleased with the way I was treat, the time spent, and quality of the car!

This car buying experience at Echo Park was the best experience I've ever had. Sabrina Preiss was so helpful and her assistant was there to assist as well. All of the staff that we encountered were very professional. I highly recommend Echo Park for your next car buying experience. Thank you.

My husband and I recently purchased a 2017 GMC Acadia Denali from EchoPark. The vehicle was located at the dealership in San Antonio, but they transferred it to the dealership in New Braunfels which is closer to where I live. The vehicle was competitively priced and in great shape. Because we were driving almost an hour to see the vehicle I asked to have it looked over for dents and significant damage. The sales team did look over the vehicle for me and assured me the car was in great condition. The vehicle was as promised. The transaction was quick and easy and I like the “no haggle” price. The only down side is that you can’t contact the dealership directly and MUST go through a call Centre. I found that kind of annoying, but it did all work out and our sales lady Sophia was great! I would definitely recommend if you want to do all the research yourself and then just go and pick up a car!!

Applied for pre-approval online and received follow up call the next day from Richard. He was very helpful and easy to work with. He found us the best auto loan interest rate. The vehicle we were interested was placed on hold. We spent about 1 hour or less at the dealership completing paperwork and we drove off the lot with it that same day. Quick, easy, and painless.

Jordan was amazing! I have been to other places where they are quite pushy, but Jordan listened and understood our needs. He really helped us get the perfect car.

We bought a beautiful 2019 Dodge Ram truck. It’s exactly what we wanted and the price was very reasonable. Sabrina, our sales representative, went above and beyond and stayed late to help us complete the sale quickly. She had a easy-going personality and felt like a friend. Our son bought from Echo park two years ago and had a good first experience. We will definitely return to say hi and as customers!

We enjoyed our entire experience at EchoPark in New Braunfels, TX! Our salesman, “Woody”, and all the staff are top notch and easy to work with from beginning to end! If you are in the market for a lightly used vehicle at a great price , I highly recommend you check them out, and do yourself a favor and ask for “Woody!”

We enjoyed our entire experience at EchoPark in New Braunfels, TX! Our salesman, “Woody”, and all the staff are top notch and easy to work with from beginning to end! If you are in the market for a lightly used vehicle at a great price , I highly recommend you check them out, and do yourself a favor and ask for “Woody!”

Went in not really intending on buying a vehicle in that moment. Just had questions and wanted to see what they had. Well.. I left with a 2019 Grand Cherokee Limited. Lol They were never pushy! The guy was awesome there.. don’t remember his name and got me more than what I could have asked for. This place is awesome!! I would recommend 100% this place over any other big dealership. Everywhere else try’s to highway rob you. I would say, it is a first come first serve basis with these vehicles. If you want it, you better jump on it or someone else will.

Manny was so helpful and knowledgeable at the New Braunfels location!!!

I want to sincerely thank Sabrina for making buying a car during a pandemic a simple, safe and painless process. I found a car I liked online. She was so kind and sent me a video of the vehicle right away. She then helped me navigate financing options and worked with me to make sure my credit didn’t take a bunch of hard pulls because I already had a pre-approval. Sabrina and everyone at the dealership were quick and efficient in getting my trade in appraisal completed remotely with pictures. We handled everything online so that when I arrived all I had to do was test drive and sign. The dealership has seating areas separated with partitions and is constantly cleaning after people leave an area. They also had sanitizer everywhere for customer use. The whole experience was great and I highly recommend them.

The BEST car buying experience I have had! In the dealership and out in 3 hours.....instead of all day! Eric and Cody were great and we love our jeep! Highly recommend!

Overall a great experience. one thing that did bother me - the addition of the extended warranty after I expressed, in my position in sales there’s no point in adding it, and yet when the financing details came out it was added in. I know this is a money maker for you guys but when a customer says I’m not going to need it don’t try and sneak it in. when I saw my car payment knowing the neighborhood it should be in it took my breath away, and I had to ask and yes it was added in. That’s fine I’ve been screwed before and that’s why I’m hyper vigilant now but an unknowing customer might not catch it and honestly that’s shady business. I’m in sales so I know. straight commission sales. I didn’t catch it at first the last car I bought but I had to go back two days later to have them remove it. Be genuine and sincere some people may need it some people may not but don’t force/ sneak the issue or at least quit talking so fast so that they know what they’re getting. it doesnt do the car business justice. again I’ve been in sales for the last 20 years myself straight commission so I think I know a little bit about how to make abd maintain business

Excellent service and great quality of vehicles.Very patient with questions and excellent follow up with all steps of the purchasing process.

I had the exact make, model, year even the color of I wanted for my next car. I narrowed it down to two different ones at two different dealerships, one happened to be EchoPark New Braunfels. We tried them out first since they were local. We did not regret it! Sabrina Preiss helped us; she was honest, knowledgeable & not pushy whatsoever. We actually ended up leaving to try out the other place & she was ok with that but we ended up coming right back! The process was quick, not painful & we even had our two youngest kiddos with us. When we are in the market for our next car we will definitely return to EchoPark New Braunfels! :)

I don’t like traditional dealerships, but I also want to be able to go to a building, talk to a person, and sit in the car I want before making up my mind. Echo Park is in that sweet spot: namely, none of the annoyances of the outdated model of car buying and all of the ways that modern-day car buying is geared toward helping the customer. My salesperson, Gabe, was friendly, professional, knowledgeable, and helpful throughout the process. And the process itself was smooth and respectful of my time. I got exactly the car I wanted for a good price, and I got more for my trade-in than I was expecting. Because I'm a naturally suspicious person, I kept waiting for there to be a catch, but there never was. Simply put, it was a great experience from beginning to end. I highly recommend Echo Park, and I would definitely use them again in the future.

CUSTOMER SERVICE AT ITS FINEST!!!! I purchased my vehicle in Nov of 19 and experienced a MINOR mechanical issue. They immediately rectified the problem and was on my way. Six months later, the same issue occurred on the opposing side. Although I was five months out of the warranty, the staff at Echo Park NBTX (Carlos) welcomed me back and again fixed the problem without any questions. This is the type of service that will keep me coming back to Echo Park in the future!! Amazing staff, always courteous, professional and willing to help!! HIGHLY RECOMMENDED!!!

I recently purchased a Challenger from the Echo Park location in New Braunfels, Texas. The prices are unbeatable. It was the easiest car buying experience I have ever been through. My salesman Sabrina was awesome! She was not high pressure whatsoever. She was friendly, honest and accommodating. I will for sure come back for my next car purchase and I would highly recommend Echo Park If your in the market for a used car.

Echo Park New Braunfels is the place to purchase a vehicle! It was The Bomb.Com, Quick and painless car buying NO BS! (Peter Molina) was our sales man. A professional to say the least, outstanding and informative. Paper work and communication with the bank was a breeze! I’m thankful for the help and Professionalism of Echo Park New Braunfels. They’ve earned a lifetime customer!

Very professional and excellent service. Cody Chapman was a pleasure to work with.

I enjoyed my car purchasing experience @ EchoPark in New Braunfels! It was fun, simple , and stress free . Cliff and Isaac were extremely helpful throughout the whole process . Thanks!!

When we were looking for a car we ended up at echo park New Braunfels. We started off a little bumpy with a couple things. Once these errors were made aware of to staff, they were fixed with such grace. They took complete ownership and handled and fix EVERYTHING and then some. Carlos was the most positive, friendly, and honest person we had the pleasure to work with. So happy with my car and such great pricing. When a company can make their mistakes right and go the extra mile it says more than just getting it right every time. 100% recommend to anyone!!

Our sales person was excellent..Daron was very professional and provided us with excellent service .. I recommend Daron if you are in the market.

Woody made it an extremely easy process didn't expect it to be so not stressful thank you so much. Awesome pace

Overall, I enjoyed the car buying experience at Echo Park. Jordan was very courteous and accommodating knowing we were driving in from a little over 100 miles away.

Awesome place great staff, especially Woody he made my experience completely easy thank you again

Manny helped my husband and I at EchoPark. We had a great experience. The process was very simple and left with a car within a couple hours. The atmosphere and people are very different from a usual dealership. Manny was extremely helpful and my husband and I didn't feel any pressure from any of the staff. We were able to pick out cars that we were interested in and test drive just myself and husband. Very relaxed and stress free!!!! Absolutely recommend

I highly recommend EchoPark .Fast service,friendly helpful staff ,some really nice, dependable car's at fair price's.And a BIG Thank you to Nick & Gabe for all your help..You guy's are awesome..

Great experience. Very friendly and professional.

3rd car our family has bought from echo park in New Braunfels. Went in to get an appraisal ended up leaving in the Jeep we were looking for. We worked with Nick and Gabe. Super friendly and helpful. Made the experience a lot easier than pushy salesman trying everything they can to get u in a vehicle ur not really interested in. Haven’t meet anyone there that wasn’t extremely friendly. Thanks again!!

Sergey was fantastic! He gave me a really good price for my car and was a true gentleman!

Scheduled an appointment on a Thurday to check out a car 4pm, because I live 45 min away from this location, I arrived for the appointment at the scheduled time 4pm. The parking lot wasn't very full, and there weren't many customers visible to me. The greeter told the car is almost ready and just needs to be sanitized which takes 10 min. He then left the lobby area. At 4:25 pm, now 25 minutes later, the car was still not ready and the employee still gone, so I left. I was then called on my cell phone at 4:45 pm and told the car is now ready for viewing if I am still on the property? I said No," I left, your 10min window expired 35 min ago." I emailed Mollie Perry Guest Experience Manager who replied via email asking me to contact her to share my experience. I called the number listed, the off property operator who takes the calls, paged Ms Perry, and I was put on hold. I was then told by the Operator that Ms Perry needs to know what "Company I am with", I said I am not with a company, we had previous email communication. I was then told Ms Mollie Perry does not accept phone calls from individuals she doesn't know nor will she talk to me unless I provide the name of the "Company I work for"? I sent Ms. Mollie Perry Guest Experience Manager an additional follow up email which she did not reply too. Customer Service is obviously not there strength. I was a potential buyer.

I had a great experience purchasing my vehicle. I worked with the salesman Peter Molina did a wonderful job! I was able to get the payment and car I wanted. It only took 2 hours to finalize my purchase. I would definitely visit Echo Park in the future 😊

Felt like the Finance guy failed a few times, did not run my credit correctly.

Simply put this was by far out of 22 years of buying cars, the simplest and most straight forward process I've ever witnessed. I've purchased cars from some really big dealers and these guys put them to shame. My 18 years old was able to finance a vehicle with a competitive rate, all on her own. Darren took care of her and then a week later, he took care of her older sister by helping her into a car. My 2020 graduate was grinning ear to ear and said she didn't feel intimidated throughout any of the process....10 🌟 s fellas

My visits was very easy going and positive. Eric was very helpful and informative. Cody was also there to help. Grateful that I had them with this car buying experience.

Best car purchase experience. 2hrs to get my new expedition....at 9pm!

Great service. Special thanks to Jordan for going above and beyond.

Edit....Very pleasant people, clean, was disappointed that I wasn’t able to get the vehicle I wanted.

Very nice employees. Facility was very nice & clean. The prices are very reasonable or better than others. I just wish we could have used one of our own finance companies. You have to use one of theirs & the interest rate wasn't as good. Overall great experience & i would buy another vehicle from them.

They don’t refund gap insurance when you sell/trade your car.

Cancelled my extended warranty and gap when I traded my vehicle in, they never refunded the gap. I’ll call they never pick up at guest loyalty, then when they do finally answer, they say the same “we will follow up with corporate and call you back”, which they never do.

Great experience and put a lot of effort into helping us take the care home that day!!

2 different occasions, we attempted to purchase a vehicle from them, called to confirm it was available, it was, then by the time we got there, they were selling it to someone else. The manager said if we call in, and start the purchase, they can put it on hold for us. We did that for a different vehicle, then 2 hours later they called us back to let us knot that they sold it to someone else.

I loved every minute of this place, it was so painless! Test drove a Jeep Compass and fell in love with it. Daron made the whole process so easy and I got to bring home my dream car.

I was referred by my mother-in-law to come here. She told me about her experience and how great they were. This was first time buying a car from dealership. I did my research and was prepared to shift salesman for trying to upscale outside my price range. However from time I walked through doors, I was welcomed by "Big Cliff" McGuire. His personality took over the room! He was absolutely awesome. I had was open to looking at other vehicles as well. I broke down how certain features added value to vehicle. I did not feel pressured at all. It was more like I had a new friend that knew a lot about cars. Long story short...I bought the same model that I originally came to see but was 3 years older, less mileage, more features and only $500 more. I highly recommend coming here. The vehicles are certified and free CarFax report. They even provide gloves and masks. Excellent service! I'm sure everyone is great but ask for "Big Cliff", tell I sent you preferred you!

Easy, fast process. Great Car! Would buy from them again.

Sabrina made the whole car buying process so easy, the Echo Park experience was very different from any other car buying experience I have ever had and I don’t I will buy a car from any other place again. Sabrina has earned my life long business.

Woody, Cliff and Richard were very accommodating and supportive. The process was non-aggressive and free of pressure. Best car buying experience ever!!! Definitely recommend to friends and family.

Woody, Cliff and Richard were very accommodating and supportive. The process was non-aggressive and free of pressure. Best car buying experience ever!!! Definitely recommend to friends and family.

I was a little skeptical coming to Echo Park, but they made this experience great for me!

Sabrina at EchoPark was awesome! We could tell from the start that she wanted to get us the best deal, period! She wasn’t about any games or trying to earn her commission. She truly cared and we were in and out within a couple of hours with a great, nearly brand new, car!

Cliff was an awesome salesman! He was very polite and down to earth. He understood I came there for three specific reasons and did not push any other type of car on me. I walked in and told him what I wanted and allowed me to explore on my own. Now granite they don't work on commission but he wanted to make sure I got the best deal and helped me out as much as possible.

This place is absolutely fantastic. They have a ton of quality vehicles available for you to test drive with very little hassle. EchoPark provides you with a very transparent and streamlined process of shopping/purchasing a vehicle. You can't go wrong giving this place a shot. When you get there, be sure to ask for Sabrina Preiss. She is concise, knowledgeable, and good humored. She will make your experience an enjoyable one.

My wife and I bought our last two cars here. Wonderful experience. Sales people are helpful and not pushy. I felt no pressure to buy a car. I went in with the idea that I was getting one type of car then Manny recommended I try a couple others, even with a lower price tag. Ended up getting a car I didn't even have the intention of test driving that day.

Sabrina was very helpful and caring during our entire experience. We have bought many cars in the past and she is hands down one of the best salesmen we have had! Thanks for everything Sabrina! We will be headed back there for our next car purchase.

We had a great experience at the dealership. Everyone we talked to was very helpful and had a smile on their face! We will be back for our next car purchase!

Sabrina Preiss is an amazing asset to echo park we haven't ever purchased a car this way before but it was very easy , her and her manager were amazing from the time we walked in the door. We will buy from her and echo park again.. thank you for everything

so far so good, picked up the Jeep. They were very nice and accommodating. My kid is on the spectrum and I just did not want to deal with transition issues and virus issues. They came out to my car and I did everything from my vehicle. It seems to be a good deal and I bought it slight below blue book. Gave me a 90 day warranty and 3000 miles. I am happy. Only thing - they need to RE clean the vehicle and it smelled like dog - BUT they will be setting me up in couple days to get it re cleaned. It should of been done before I came, but otherwise so far so good.

This place is so great! I got a good amount for my trade-in. Sabrina is awesome! ABSOLUTELY NO PRESSURE TO BUY!! I was there just under 3 hours and drove off in what I wanted. THANK YOU ECHOPARK NEW BRAUNFELS!

I love this place! Everyone was so friendly and helpful. There was absolutely no pressure to buy.

I went in initially a bit skeptical, but I was pleasantly surprised shortly there after when they treated me very fairly on the trade value. The no-negotiation pricing made it easy after that. My expectations were exceeded and I would gladly purchase there again.

When we walked through the door there was peter greeting us! He explained he usually would shake our hand but of course he was following the CDC protocols. He showed us vehicles similar to what we were looking for. He was very nice and very informative. When we wanted to test drive a vehicle, they actually disinfected the car unlike other dealership I have gone to. What I liked about EchoPark is everything is up front and in the open, not like a regular dealership. I really liked the buying process for my Chevy equinox. Very happy with my purchase and purchasing experience. I recommend Peter and EchoPark to my parents and they will be there Tuesday to look at vehicles. Point is... I recommend 100%!!

Thanks Manny for your help! Love my Mustang Gt 😁

Purchase my sons graduation car from Echo Park. They were fast, easy, courteous, and just all-around amazing to work with. If you were looking for a car I highly recommend going to Echo Park

Went there looking for a first car for my 16 year old son. When we got there Manny immediately knew who we were and had the car we were interested in waiting right in front. He was very professional, low-stress and no high-pressure sales attitude which was a huge relief. He then showed us comparable cars without trying to talk me into a more expensive car. Loved the whole experience and we walked away with a beautiful, VERY reasonably priced car. Afterwards, the manager came by to chat and make sure we were happy - and we were! Thanks Manny!

*BUYERS BEWARE* when I asked if I could take the car for a third party inspection, the answer was no because of liability.. okay. I then asked for the”190 point inspection” in which time I received an email stating they were unable to produce that proof of inspection. I then spoke with the “manager” who acted like I was crazy for asking for proof of inspection. THEN he questioned me and asked very rudely if I had been approved for the loan. I answered, that I was paying cash. He assured me that o would receive a call back on how to resolve this. Still waiting. Would you pay $14,153.00 in cash without inspection proof?

Fast, friendly, and very helpful

Jared was awesome. Buying process was smooth. Drove all over Texas to finally land here. Glad I did.

*BUYERS BEWARE* when I asked if I could take the car for a third party inspection, the answer was no because of liability.. okay. I then asked for the”190 point inspection” in which time I received an email stating they were unable to produce that proof of inspection. I then spoke with the “manager” who acted like I was crazy for asking for proof of inspection. THEN he questioned me and asked very rudely if I had been approved for the loan. I answered, that I was paying cash. He assured me that o would receive a call back on how to resolve this. Still waiting. Would you pay $14,153.00 in cash without inspection proof?

During this COVID time, we received a notification for an Acura MDX--2017 model from Cargurus. I have been looking for this car for awhile now, but wasn't crazy about the idea of test driving a car in SA or Austin traffic. Finding THE car here in NB was great. Gabriel was very helpful. The only "downside" would be that I expected the car to be super detailed. There were some careless paint touch ups and dull chrome. Definitely the retailers could have done better work. But overall, I 'm glad my search is over.

The team at EchoPark is amazing! They make the car buying experience amazing!! Cliff is amazing and went above & beyond to make sure I was super happy with my car!! I couldn’t thank the EchoPark team enough for this car buying experience!

Brian and Ricky both went the extra mile to help me get the perfect car! And they were both so patient with me as I tried to decide which one I wanted lol I highly recommend going there they make everything simple and quick. I am so happy with the car I got :)

Very easy to get in and out. We came in for a car that sold right before we arrived and talked with Sabrina at the New Braunfels location about other options. We came back a week later after seeing another great deal and went strait to her and bought it that day. Easy going business and I love the set fair prices to avoid the uncomfortable negotiation part. Great experience

Cliff and the rest of the team took great care of us! I would highly recommend checking them out when looking for your next car.

They worked with me as an out-of-state buyer and they were thorough, communicative, and responsive. Working with Gabe was a joy because he never ignored my many questions/concerns I had as a buyer 1000 miles away (even on his day off). He did every task I asked of him, such as texting pics of EVERYTHING and getting specific information about the vehicle ready for me. I ended up successfully driving home the EXACT car I wanted because Echopark handled everything exceptionally. If you want the absolute best service, be sure to ask for GABE!

My wife and I found Echo Park to have a good selection of late model, low mileage vehicles. We found the buying process to be quick and simple without any smoke and mirrors. Don't buy you new vehicle without checking out Echo Park first!

My first experience buying a used car and I am very pleased. After much research, I kept finding many “great deal” and clean car fax reports here at EchoPark. I had two cars from their user friendly website already picked out when I arrived. Our salesman, Gabe, was quick to get both cars up front, sanitized (covid precaution), and ready for us to test drive. My first impression of the car was that it looked brand new! The car inside and out was in great condition. I was handed the keys and off for a test drive. The car buying process was easy. They sent out to several banks and came back with the lowest interest rate. The rate was slightly higher than I had anticipated but I only had past experience with new car interest rates and have plans for early payoff. What I found was the interest rate was the same for 3 years as it was for 5, allowing for lower monthly payments to fit different budgets. The price of the car is the same whether you pay cash or choose to finance. EchoPark only sells vehicles less than 8 years old and under 80,000 miles so the car I bought is still covered under the manufacturer warranty for some time. They also offered an additional 5yr/75,000 mile warranty through Ally, gap insurance and an affordable exterior/interior cosmetic warranty to choose from. I was pleased with the price of the car and the total lined up closely with my predicted out the door cost. All the staff were welcoming and friendly and I had multiple staff check in with me throughout my time there. Last but not least, I had no way to bring the new vehicle home with me since I didn’t have another driver available to drive my current vehicle home. I thought I would have to make the 97 mile trip back another day when I had a second driver available. I was so appreciative of Gabe for offering to meet me half way the next day to get my new car. I love my new commuter car and I feel great about my first used car buying experience. I most definitely recommend EchoPark New Braunfels and will keep them in mind for any future vehicle needs.

My wife and I found Echo Park to have a good selection of late model, low mileage vehicles. Their prices are significantly higher than other dealers. We also found the buying experience to be quick and straight forward with no smoke and mirrors. Don't make a vehicle purchase without visiting Echo Park First!

Did not spend hours there filling out paperwork. Did everything online and once approved, went to sign and picked up my vehicle!

Great customer service and prices

Great experience.. cheap and friendly . Don’t push you into buy something really want to help you get what you want .. ask for Clifford he’s awesome

Jordan helped me get into a 2018 Tundra (New Brunsfild Location). The whole process was a breeze, the dealership was clean and modern. I would recommend to friends and family.

I highly recommend EchoPark in New Braunfels. This was a pleasant experience from beginning to end. Jordan was prompt, professional and polite.

What an amazing car buying experience! Went in with a specific vehicle in mind and was able to drive it off the lot within hours. Cliff helped us out every step of the way. Definitely would recommend. Super easy and super friendly.

Woody made the buying experience extremely easy!!

Laid back experience. I randomly walked in (with no car in mind) and made MY OWN choice of vehicle, without the pushy salesman aura around. Whole transaction under 2hrs. 10/10 would buy again. CHECK THEM OUT 😁

Buying a vehicle has never been so easy. The crew at Echo Park were knowledgeable and friendly. The overall process while not quick was efficient. Woody, my guide, happily answered every question I had – even the odd ones. I will happily return if in the market for another vehicle in the future and refer friends and family. Thanks for such a great experience.

Buying a vehicle has never been so easy. The crew at Echo Park were knowledgeable and friendly. The overall process while not quick was efficient. Woody, my guide, happily answered every question I had ? even the odd ones. I will happily return if in the market for another vehicle in the future and refer friends and family. Thanks for such a great experience.

Came to Echo park and was blown away by the service. Excellent from start to finish. I was especially impressed by the personalized and exceptional service from Cliff, who helped us through the whole process. Attn Management: Cliff deserves a raise!! He was attentive, answered all of my questions, and helped me get a car I was truly excited about.

The employees were very friendly. The dealership had a very laid back atmosphere but still took great precaution with the current situation. Everyone wore masks, visits were by appointment, and I felt comfortable. I did not feel pressured to buy, and I left with the vehicle I had been looking at for a while, at a price that worked for me.

Sabrina was wonderful with my son and explained everything to him as a brand new car buyer. This was by far the best car buying experience I have had in my 50 years.

Had an amazing car buying experience today. Thank you Jordan for being professional , informative, and serviceable. I also appreciate the staff that made going in comfortable in these worrisome times. I highly recommend giving them a visit if you are looking for vehicle. I am a happy owner. 😊

Got into my first brand new car in less than 2 hours! Was able to test drive two cars and look at them as long as I wanted. Gabe was very kind and helpful in getting me exactly what I wanted and needed. Will definitely recommend anyone who needs a car to come here first.

Gabe was awesome and helped get me the truck we wanted at the payment we needed. He was patient and such a pleasure to work with. Thanks to everyone today making my 3rd purchase from echo awesome.

Working with Sabrina Preiss to purchase the surprise graduation gift for our daughter was a truly enjoyable experience. She helped make the surprise even more special by being sure to have nice big red bow on the vehicle. We had hoped to surprise our daughter on her actual graduation day at our home but due to COVID-19 the plans had to change and Sabrina made sure we were able to make the surprise a memorable one! She made the purchase and all the paper work a breeze!! She even made sure we had a full-tank of gas! She was truly a pleasure to work with and the whole process was seamless! Thanks EchoPark and especially thank you to Sabrina!! YOU ROCK!!

Buying my Highlander from Echo Park New Braunfels was by far one of my easiest car buying experiences ever. Everything was done over the phone and the price was fair. I literally test drove it, signed the papers and I was driving away in my new car in less than an hour. Sabrina was awesome and everyone there was very nice and helpful. I will definitely be strongly considering them next time I’m in the market for a vehicle.

Buying my Highlander from Echo Park New Braunfels was by far one of my easiest car buying experiences ever. Everything was done over the phone and the price was fair. I literally test drove it, signed the papers and I was driving away in my new car in less than an hour. Sabrina was awesome and everyone there was very nice and helpful. I will definitely be strongly considering them next time I’m in the market for a vehicle.

When I bought my 25k used car, I was promised a Free Car wash for the life of it..Nice perk Right ? Well it never works, and I call and receive bad info Drive 15 miles and it’s broke..My car is nice but dirty They say they return calls within 4 hrs. They don’t consider that when u buy...

My experience at EchoPark was the best! I showed up as a walk-in and was immediately greeted and offered assistance. Peter Molina took time to explain the dealership and how they operate. As I went in with a certain car in mind, Peter showed me their inventory and didn’t try to persuade me to look at others. I was given the comparable trade-in value for my clunker. I never felt pressure and all of the staff was courteous, knowledgeable and professional. Even though I bought during the pandemic, all employees upheld strict guidelines to maintain distancing and infection control in both the dealership and vehicles. I’ve already recommended them to family and friends!

Had a great experience, friendly no hasels and quick.

I worked with Peter and have a really great experience. Process was relatively quick and they gave me a great deal.

Worked with Peter in New Braunfels and had a great shopping experience. Relatively quick and easy process.

Process went well.

Peter Molina did an outstanding job in assisting me on my recent purchase. Very professional !!

We purchased a vehicle here in Jan 2020 and are very happy with the vehicle itself. My issues is with they financing policies. They will not allow outside financing even though they're rates are awful. We financed the vehicle through them and then refinanced to our credit union. Fast forward 3 months and I'm going to refinance my house and see 6 hard credit inquires on my report from the dealership. Plus one from my credit to refinance means 7 new inquires which is incredibly frustrating! Would not recommend because of the financing, pay cash or go somewhere else!

Everyone is super friendly here. They took great care of us! Would definitely recommend. Can’t beat their prices 😊

I have been browsing on line for a Lexus RX350 for about 2 weeks. My wife finally found one that appealed to her and I put my contact information down. I was emailed the following day by David Delgado after exchanging a couple of messages I headed to the dealership with my wife 5PM. We were met by two sales persons and within 5 minutes Jordan had me so infuriated that I was ready to walk out. We all settled down aired out differences and proceeded to do our test drive. My wife loved the car and I decided to get it for her. I filled out the paperwork put $1000 down so I could get a cashier's check the following day since it was already after hours. Jordan handed me his business card and asked if I could stay in contact with him the following day so they could have the Lexus ready. I telephoned him 3 times that morning without getting an answer and left him messages in his mailbox. I showed up at Echo Park Automotive met with a sales person that was there and the car was brought around. The interior of the car was dusty where nothing was done to it. You could see that it had been run through a carwash because the exterior was clean. They had promised a sticker for free carwashes at the dealership but it wasn't installed I had to remind them. It wasn't till I got home that I realized that they had just given me a brand new luxury car with less than half a tank of gas. These guys are CHEAP. DON'T DO BUSINESS THERE. I have bought a lot of cars in my 58 years and this experience was by far THE WORST EVER. I wish I would have read some reviews before giving them my business. TAKE HEED! DONT DO IT!!! YOU WILL REGRET IT LIKE I IMMEDIATELY DID. STUPID ME!!!!

NEVER BUYING A CAR FROM HERE AGAIN!!! The worse experience I’ve ever had buying a car. They did my paperwork 3 times because they added warranties and add-one without even asking me or confirming with me. These people are really rude too and treated me like I was stupid and was giving me false information. The price may be cheap but would rather go to a better place to buy a car. Just spend another $500-$1000 more on your next car and go somewhere else this place isn’t worth it.

Amazing customer service by Sabrina. She will take the upmost care of you! Smooth, seamless and highly recommended. Thank you Sabrina and Echo Park!!!

What's the use oc looking at photos when, prices aren't included gof me to decide on what I can afford

Great service. We worked with Cliff on buying a Tacoma. He was knowledgeable and was able to work with me with financing options. He was very polite throughout the entire process and was not pushy. This was a very welcome change to the other dealers we recently visited, we never felt like he was trying to push the truck on us or hide anything from us. Overall great experience throughout, we will be returning soon for our next car purchase.

Sabrina was very helpful and was always available to answer my questions. The price was right and I was able to easily purchase the car I wanted. The process was quick and we were in and out in under an hour.

Found us exactly what we were looking for with a great price and great financing.

Good deal on the car and easy transaction, but be careful. They went over GAP protection like it is included, never ask you if you want it and then sneak the $566 charge on your bill without asking.

Great customer service from my salesman Cliff! I had a TPMS sensor go out within 5min of leaving. I took it back and they ordered the part and scheduled me to go back in to replace it a few days later, I had no problem with this. Reason for the 4 stars is that I drove 2 hours(there and back) it would've been nice if they filled up my tank for the inconvenience.

Thank you, Gabe, for your help. You were very patient with us while explaining how EchoPark works. The ‘no haggling’ was new to us! It is a nice way to do business. The price was very reasonable and we are pleased with the vehicle.

Cliff are sale dealer help us fast ! And so easy help me and my family get the right ride we needed for the road pull the vehicle out even as it was rain very hard worker when you go to echo park ask for CLIFF !

I just bought a 2017 Ford F-150 from y'all and am incredibly impressed by the service and speed of the entire process. My salesman was Cliff, here at the New Braunfels location and he did an excellent job assisting me in any needs I had. I arrived at noon and test drove the truck, got my trade-in truck appraised, filled out the credit applications, completed all the paperwork, and drove off in my new truck in less than 3 hours! Great experience and I definitely recommend this dealership -- and Cliff -- to anyone interested in buying a car or truck from here. My sister bought a 2016 Lexus from another location as well- their prices and quality of service and vehicles cannot be beat! Thanks y'all!

We had a fantastic experience and will certainly be back the next time we purchase a car. We live a few hours away and got in later than expected, but Sabrina was still willing to help us and did not make us feel like a burden at all! She really made the experience. She was so kind, helpful, knowledgeable, and enthusiastic. Thank you!

Daron was super helpful & helped us get everything done as fast as possible! He answered all our questions & made sure we were happy with our purchase. Would definitely recommend EchoPark in the future!

I was expecting a "Carmax" experience and got sooo much more! Much better! Great Selection of vehicles that are in great shape! Everyone there is so nice and helpful. I had never heard of this place before and we were impressed!

EchoPark was very unprofessional and rude. They don’t even deserve one star! The only helpful employees there were Sabrina and one other lady who helped us finish our paperwork. When we were shown the car, Jordan one of the sales representatives, was uninterested and extremely unhelpful. He wasn’t knowledgeable on the car besides knowing how to turn the car on and off. When we came back to sign the paperwork, we worked with Peter who was extremely RUDE and very ignorant. If you are looking for a car, DONT SHOP HERE! If you do, ask for Sabrina and she will take care of you. Everyone else there is I’ll-mannered, audacious, ignorant and down right disrespectful. I advise to shop for a car anywhere else but here!

We just bought our 2nd vehicle from Echo Park! Both times, the experience was so quick and smooth. I recommend many people to Echo Park when car shopping. Everything from the website to the people inside the center are so easy to to work with. We just bought a Jeep Grand Cherokee that we had already identified. Cliff McGuire pulled the car around for us, gave us a great overview of the vehicle and then we closed the deal! Cliff didn't sell us, but instead educated us on the vehicle and did a great job. All in all, another amazing experience from Echo Park! Thanks! Bret Royal

My car is in the shop and I needed a vehicle to drive while my car is in the shop. I stopped by Echo park, my little sister loves this place. I walked in, completed a credit check, they picked out the perfect car and my credit score got me approved!! I love my car, hands free, great gas mileage, plenty of space, a great buy.

Sabrina Preiss was extremely patient and helpful throughout the entire buying process. We test drove a few vehicles, talked about financing options, prepared the final paperwork via phone and online, and showed up with trade in and to sign docs. Sabrina offered a very professional and pleasant experience for my wife and I.

Sabrina Preiss was extremely patient and helpful throughout the entire buying process. We test drove a few vehicles, talked about financing options, prepared the final paperwork via phone and online, and showed up with trade in and to sign docs. Sabrina offered a very professional and pleasant experience for my wife and I.

This place is okay. They're flexible with payments and trying to get the numbers to match. Beware they will run your credit multiple times if you don't get an approval on the first time.

Came for a car, walked out with a car, Peter Molina was great and easy to talk to

Cliff was just amazing helping us and was extremely proficient. We were in and out with our new car in no time! Will definitely come back and see him for any other needs.

The car buying experience was honestly pretty good but yall really just sold me a car with an empty gas tank? Edit: Thank you for making it right and sending me a gift card. To expand upon my review to further explain why it wasnt a 5 star experience: I felt a little rushed when completing paperwork, and my salesman Eric wasnt entirely clear with me on where the total charges were coming from individually. I was clearly having a long and exhausting day and the hodgepodge of information and large stack of paperwork was daunting and impossible to fully review without spending an additional couple hours there with no dinner. I also would have appreciated some snacks being available given the inherent length of the car buying process and a quick walk through of my cars features would have been nice instead of being handed the keys and saying goodbye. All that said, it was a less stressful experience than a traditional dealership and they did go out of their way a couple times to help when I needed it. The folks were friendly and the setup, while it felt a bit too much lile an AT&T store, waa comfortable, with an area for kids to stay occupied. The pricing is also affordable and I really like not having to be accosted by a pricey dealership service department.

after searching for a car for weeks. Cliff made my experience so easy. He was very patient and helpful. I would recommend echo park to anybody. see Clifford McGuire he's awesome.

Such a wonderful and easy car buying experience, the vehicle was one I had been looking for for a while. When we showed up, it looked exactly like it’s pictures, no surprises! Sabrina Preiss dealt with my hectic schedule to make sure I got the car that I wanted. She was incredibly personable and helpful and genuinely seemed interested in helping me succeed! She found the best financing for me and best of all, the EchoPark system insures that my vehicle and I will be well taken care of for the next five years with warranties that cover just about every mishap. All the staff was very friendly and patient. Everyone around us seemed to be in good spirits and jovial. My mom went with me to buy my car and enjoyed the experience so much she wants to buy her next car from EchoPark as well. Would gladly do the entire process all over again!

Feb 29,2020-went toEcho Park in NewBraunfels-Nissan Sentra w/dent and appearance coverage-found I didn’t need coverage.March2 went back talked w/Mr.Harris.store manager tells me very bluntly No cancellation policy.Went to back room to consult with finances , then tells me only dent policy could be credited.Had no explanation for appearance policy refusal .Left dealership very disappointed..Later Ms. Stephanie from finance calls to come in , sign paperwork and told me both dent and appearance coverage would be credited to my pri pal on my auto loan.It remains to be done .phone calls not returned to me.Please someone in Power listen and honor your policy.Disheartening experience

CLIFF at EchoPark at New Braunfels made all of my dreams come true! First of all, I came into this experience SCARED TO DEATH of car dealers/dealerships (and rightfully so... we’ve all heard the horror stories). I walked in and immediately felt at home. I got a tour of the floor, complimentary drinks AND pizza (we lucked out and came on pizza Saturday), and was put at ease about the whole process! CLIFF went ABOVE AND BEYOND to make sure I found a vehicle perfectly matched for my style preference, budget, and well-being. I couldn’t have asked for a better first buy or a better guy to help me! I can’t say enough amazing things about EchoPark. :)

Everything went very smooth. Everyone was very helpful. Monique Moreno was awesome!

Fast. I loved how quick I was in and out. Your great prices made the no haggle part not an issue. The financing part was fast however the rates were high and I have an 840 credit score. I will have to refinance which is pain. All that being said I have already sent many customers your way.

Great service. They handled everything in a timely manner and was a great help to us. Made our experience so smooth. Would 100 times recommend

This place is not somewhere you want to go shopping at. The service and costumer service is absolutely garbage/trash/lies. Not somewhere you want to go if you're uneducated.

If I could choose 10 stars I would have. Woody was fantastic! I will be buying all my vehicles from Echo Park and will be telling everyone I know to do the same. Well done, Echo Park!!!!

Echo park is just as advertised. No gimmicky sales pitches, no pressure to buy, & no haggling with price or getting gouged with fees or extras that just lines another mans pockets. I had a late appointment on a super busy Saturday for the dealership. I had to wait a bit, but to be expected on such a busy day. While I was waiting, they took care of my trade in estimate & I was able to relax and enjoy the very nice waiting area, that’s equipped with large screen TVs, beverages and iPads that you could look at inventory with, while you waited. We had Team member Sabrina to help us with our car search & she was great! Even after a such long day, she treated us as though we were the only people there that day. Took many test drives and after talking with her, she steered us in the right direction of what we were looking for. We purchased & I had a pre approval, so I had a round about idea of what the cost was going to be, but they found me a much better APR & we went with that. To my surprise at signing, They saved me a few dollars on my monthly payment which is always good. We were the last customers there , & they were closing but still took the time to make us feel right at home. Couldn’t have went to a better place to buy a car, and the people were outstanding! Thank you Echo Park! I’ll definitely be back & theyre #1 in my auto trade group.

I purchased a beautiful 2017 loaded Hyundai Sonata Sport for $15k with just 29k miles from EchoPark. Eric Harris was my sales rep and helped me as soon as I walked into the door. He was very patient with me, courteous, professional and had a “can-do” attitude. I told him what I needed to make a deal and he was able to deliver. I came in looking for a specific type of car and ended up leaving with one I liked better. Eric talked me through the entire process, explained how things worked at EchoPark, gave me options and let me decide what I was comfortable with. I didn’t feel pressured to buy anything. Overall, I had a wonderful experience and would highly recommend EchoPark and Eric to all my family and friends. Great job!

They conned us into signing up for super-expensive GAP insurance and ALly Premier Protection plan, stating that the money is refunded if you cancel these plans in 60 days. This not only added around $4000 to our loan amount but when we canceled the GAP protection plan, no money was refunded. On enquiring with Ally financial, I was informed that they have refunded their share ($172/$799) to the dealership(EchoPark) and the dealership refunds the complete amount. Since the past 2 months, with frequent inquiring and calling the helpline, EchoPark has still not refunded nor has offered any update on the status of the refund.

I just bought my car from EchoPark New Braunfels today and overall it was a great experience! The first time I stopped by to look at cars was in the afternoon and it was really busy. The second time I had gone was a little after lunch time on a Thursday and there was no wait at all! Cliff helped me throughout the whole process and did a great job showing me a lot of options that fit what I was looking for. He was really friendly and helped me find the perfect car! A 2017 Ford Fusion.. I got it with low mileage for a good price! The process of signing the contract and financing was a little bumpy, but we were able to figure it out and Cliff was able to make adjustments for me based off of what I wanted and was able to afford.. and ultimately I am very happy with the results. He got back to me quickly anytime I had questions and tried hard to work with me to ensure I was satisfied and taken care of. Stephanie and Daron, also very friendly, helped me and my family finalize everything and we were good to go! I would definitely recommend buying a car from EchoPark New Braunfels!

We had a terrible experience with this particular dealership. We went to see a car on Monday 2/24/2020 and spoke with Eric H. He showed us the vehicle we were interested in, and told us he would contact us tomorrow Tuesday. We asked him if echo park allowed to try the car for 24hrs he said no, we asked if we could pick our own bank for finance he said no, and last we asked if he could hold the vehicle he said no. We were surprised because other dealerships have allowed us to do these requests. Also he NEVER called us back about the vehicle. We called him several times, and we could not leave him a voicemail because it was full. We called to speak to someone else and they told us the vehicle was sold Tuesday 2/25/2020?!? And no one, not even Eric, called us to inform us about the sell. To me this is very poor customer service. Hopefully they get their act together. I will never refer anyone to do business with this establishment.

This place is GREAT! Salesman Manny really made things happen even with my bad credit and I was able to drive off with my dream car 😍 Thanks EchoPark!!

Awhile back, I had gone to EchoPark NB a couple of times when we were looking for a car, and while we did not buy a car then, I was very impressed by the feeling of the whole operation. But this month, we went again, and this time we BOUGHT. I can say nothing but positive things about the whole experience. I love the no-haggle pricing, and love that they are focused on having you drive away in a car that is safe and that you are happy with. Everyone we dealt with from Jordan in sales, to Carlos in Service, to Cody in management was polite, professional, knowledgeable, and NOT PUSHY at all. Only HELPFUL and GENUINE. I can guarantee that I will be back.

The car wash is fine when working. The customer service is mediocre at best. If you want an Echo Park car ...go to the one at The Rim in San Antonio. Their customer service is great.

We had a fantastic experience and will certainly be back the next time we purchase a car. We live a few hours away and got in later than expected, but Sabrina was still willing to help us and did not make us feel like a burden at all! She really made the experience. She was so kind, helpful, knowledgeable, and enthusiastic. Thank you!

We were sceptical and nervous about buying a usedcar online for the first time. But EchoPark made our experience simple and stress free. Cliff and Gary went above and beyond to help us search for a great used car. They were both very knowledgeable, professional and attentive, especially with it being so busy on Valentine's Day. Driving from Austin after work in rush hour, Gary was very accommodating and intuitive with helping me schedule an appointment with a sales person with ample time. Cliff understood what kind of car we were looking for and he surprised us with his knowledge of brands. He also helped us get the financing terms that worked for us and overall made this experience enjoyable and hassle free. We will definitely be buying again from Echo Park and we will be reccomending them to everyone we know.

By far the best car selling/buying experience ever. Nick was superb in dealing with our old car (gave us fair “trade-in” value)....Jordan helped us find the perfect vehicle! Jeremiah helped as well! All offered incredible customer service!! Will never buy a vehicle elsewhere!!

Great Experience. I spent two weeks researching the exact car I wanted. I contacted 4 direct brand dealers and Echo Park. The dealers messed around for two days with bs haggling on overpriced cars promising me that I'm getting their best deal. I used my USAA car buying app and all the cars I had looked at were listed on USAA site at USAA's pre-negotiated price were lower than the dealer's "lowest price"; except Echo Park. The price was what they said and it was easily the best deal. The car I bought was a former lease turn in with underused mileage and was in pristine condition. Staff was focused on customer service and not on pressure sales. Peter Molina was an awesome rep. Professional, easy to work with and bent over backwards to make the process easier. Texted me through the whole process, and set the car aside for me without a signed contract. Walked in that morning, car was ready, detailed and shiny. In fact a couple tried to buy the car before I showed up and they honored our handshake agreement over the phone. BTW, they also undercut Carmax on prices by 2k or so. I highly recommend considering as no one should buy a new car and no one should have to guess the best price for 6 hours at a dealership.

Carlos lied, gave me the run-around. Still no title and paper plates expired. Terrible experience! Sent me all over county to pickup plates. Tax office said they notified Echo Park it was rejected due to their mistake.

Eric made us feel welcome and informed. We'll be back when it's time for another car.

Great customer service and easy to work with! The online options made it very easy to purchase-we we’re in and out in a matter of minutes. The best selection of cars too! Thanks again.

Amazing Experience!! I have been looking for a SUV for over a year due to sticker shock I waited and thank goodness I did! I am now a very proud owner of a 2019 Chevrolet Traverse the price was unbeatable! I had a very knowledgeableExperience Guide Bryan Woodrum he took his time never any pressure,easy and best car buying experience ever! I bought the warranties at a low cost and now have peace of mind and no worries. Thank you EchoPark

Very friendly staff. They try to go the extra mile to get you into your desired vehicle. Great pricing.

Monique was very helpful, polite and prompt. It was one of the better car buying experiences I’ve had.

Called and set up test drives for a specific vehicle on two different occasions, following up one hour prior to appointment time so as to not make the trip in vain (from north Austin to New Braunfels location). Both times, I show up and after some internal miscommunication between the staff, I am informed that the vehicle that I came in for had been sold. Two weeks apart and two different vehicles, it seems as if this is a pattern, and although the prices seem fair and the staff was friendly, it has been too much of a hassle to even see the vehicle I was scheduled for. Would not recommend relying on website or phone call to verify that a vehicle is available and get your hopes up, your only bet is to show up and place your eyes on it yourself.

No other way to buy a car! Great experience. Peter Molina was our guide and was amazing. Manager Cody was right there assisting us along the way as well. No hassle. Honest people and very welcoming. Highly recommend this place to all!

Was a very easy process. Didn't feel pressured at all. Very smooth experience.

It was an overall pleasant experience from the time we walked in and was greeted until the time we were walked out and given the keys to our new vehicle. Would highly recommend to others.

This place is where everyone should go. No Hassel no games, they explained everything to me as we went through the process. They will work with you and help you with what the best for you. No regrets!

My experience with this dealership was great. I submitted an inquiry about a car online and got an immediate phone call. I was able to easily set up an appointment to test drive the vehicle. The sales staff kept me informed about the status (sold or on the lot) of the vehicle prior to my appointment. I arrived early and was immediately taken care of. The test drive went well and the purchase process was easy for me. Overall excellent experience.

Being that this was my first visit and first time buying a vehicle myself, the experience was what you expect and more! I don’t remember the managers name but he was very helpful and friendly! My experience guide Daron E. was beyond exceptional! He helped me with the entire process, trying to make it the best experience I could have. Also helped be get a better rate! Daron E. was excellent and I will definitely be come back again when it’s time!

Being this was my first visit and first time buying a vehicle myself, the experience was what you expect and more! I don’t remember the managers name but he was very helpful and friendly! My experience guide Daron E. was beyond exceptional! He helped me with the entire process, trying to make it the best experience I could have. Also helped be get a better rate! Daron E. was excellent and I will definitely be come back again when it’s time!

We had great service right when we walked in. We got checked in and have someone show us around. They had refreshments and even some snacks. Once it was our turn to test drive some vehicles , it was a very smooth process. We told them what car we wanted to test drive and they went and got the car for us. I really like that our guy (Cliff) gave us some alone time to talk through our decision. When we were ready to purchase the car, it took very little time to get that process going. I really like this business model of purchasing a car. At Echo there is no haggling like the traditional way at dealerships which can be very frustrating. Things are straight forward and transparent. We've been looking for a car for a while and everytime we went to a traditional dealership we'd always leave bummed or frustrated. At Echo, it felt like this is how buying a car should be like.

Great Customer Service, Smooth & Simple Process, No Pressure - There's not much more you can ask for when it comes to a vehicle purchasing experience. I would highly recommend this Company & Location!! Overall a great experience.

One of the best car buying experiences I’ve had! Went here knowing exactly what I wanted. Jeremiah was great at explaining how they are different than a regular car dealership. He was also very familiar with brand of car I was looking into and was able to gives us more info about it. The whole car buying process at EchoPark felt stress free. No one pressuring you or pushing you to look at certain cars. I would definitely recommend anyone whose looking into buying a car to try out EchoPark and recommend Jeremiah to help you out!

I got my 2012 Chevy Impala at EchoPark New Braunfels last Saturday and my buying experience and customer satisfaction could not be better. Fantastic attention to their customers. I want to specifically thank Mike Bell (general manager) and Monique (not sure about the spelling) and Sergei. Monique had a great sense of humor and walked me through all the hurdles of buying a car. Sergei had great knowledge of everything associated with the car.

I have nothing but great things to say about EchoPark! This was the best experience we have ever had at a car dealership and this place really is SO different than the rest. Our salesman Peter Molina was friendly, helpful, and just great all around. We were able to fill out the financing application online and then go the next day to test drive and sign the papers. It was quick and easy! All of the employees were friendly and they even had pizza delivered at lunch time for everyone. You can’t beat the prices or the environment. Check them out- you won’t regret it!

Had a great experience at EchoPark Automotive in New Braunfels. I called and made an appointment on our way to the dealership. When we arrived the dealership was very busy so we were thinking we would have to wait awhile to talk with someone, but within a couple of minutes a salesman came over and introduced himself as Peter Molina. He explained how their dealership works (basically they have the best price listed online so there is no haggling, which we like.) We went on a test drive and loved the car! Peter was very thorough and walked us through the necessary paper work and we drove out with a great car. It was honestly the easiest experience I’ve ever had when buying a car. I will definitely buy our next car here and recommend him to friends & family!

With a history of 13 vehicle purchases, this was by far the very best and the shortest. Vehicle prices are low for high quality vehicles and. overall we had an exceptional buying experience. Eric Harris our salesman felt more like a friend that a car salesman. The facilities were comfortable while waiting to complete our transaction. We will definitely be using this dealership in the future.

With a personal history of 13 vehicle purchases, this was by far the very best and the shortest. Vehicle prices are low for high quality vehicles. We are so happy with our purchase and overall it was an exceptional buying experience. The staff was helpful and not pushy and the facilities were comfortable while waiting to complete the transaction. Eric Harris our sales guy felt more like a friend than car salesman. We will be using this dealer in the future for sure.

With a history of 13 vehicle purchases, this was by far the very best and the shortest. Vehicle prices are low for high quality vehicles and. overall we had an exceptional buying experience. Eric Harris our salesman felt more like a friend that a car salesman. The facilities were comfortable while waiting to complete our transaction. We will definitely be using this dealership in the future.

Shout out to Echo Park for running a car dealership the right way! 2 of my sisters needed a vehicle in the last 2 weeks. I recommended Echo Park and both are driving great vehicles for an unbeatable price. Thank you for treating them great and feeding my whole family pizza! I will continue to send anyone looking for a quality car for a great price your way!

Terrible experience. So, I guess we waited way too long to see some positive response but it kept getting worse. First, we went to see a car a few months back and we were grateful to the associate helping us. I now understand that was not a mutual feeling. He calls us up next day asking if we TOOK his tablet (the one that he carried all the time to check prices or whatever). This was EXTREMELY OFFENSIVE, I mean is this how you treat your customers? We were there to get a car and not steal your tablet, cmon. And let me tell you this those were his words. There was no apology ever. Later when we went back he said he left it on another car.. I mean if I was him I would check everywhere before I act so unprofessional and disrespectful towards anybody. Second, we got a car and paid way too much when the car was not even well maintained, he asked us to come back so they can CLEAN it properly. I went specially for that and they did NOTHING. I could clearly see nothing was done. We let it go one more time. Then while the associate was SELLING the car he said your first oil change is on. We are so sure he said it and then when we go there after a month or so, the guy at the reception asked if we had anything in writing. I mean if we were aware that the associates said anything or made false promises while making a sale, sure we would have taken every word in writing. For those planning to go here BEWARE!!!!! You’ll pay more and get fake promises just so you get a car. I am now unsure of visiting any echo park and not just the one in NEW BRAUNFELS. This one experience was enough.

Had a great experience, no haggling the whole process was seamless. Sabrina our sales person was excellent. five stars, and two thumbs up

Bought a 2016 Kia Rio in 2018 at a good price ,which was a good car, but just wasn’t for me. Gone back again to Echo Park today to trade towards a new one and got a 2019 Kia Soul. Gorgeous! Love it! verrry happy! happy! With our new car. Another great experience with Echo Park. As God is my witness this business with All of their employees are so friendly it’s truly a wonderful place, the best dealer to purchase a car. And to Ms. Sabrina can’t thank you enough for helping with the vehicle we brought also for great fun conversation it was a joy. My best wishes for a wonderful New Year...prayers for your doggy. 🙏🏻 Also to Cliff thank you for your assist n senting Sabrina to help us. Super place!! Aloha 🌺

Came into Echo Park New Braunfels looking to trade in my car for something bigger. From the moment i walked in to the end the experience was top notch! I have to thank Clifford for helping, showing us several cars, keeping in contact while trying to decide and most of all making everything such a smooth experience! I left with a 2019 Tahoe in awesome shape and low miles! Thank you Echo Park for the awesome experience and great customer service! If you are looking to buy i highly recommend this location and ask for Clifford!

Cliff and Isaac were a great pair to work with—professionals from start to finish. I’ve shopped at several car dealerships over past years who’s services and expertise pale in comparison to what is experienced at this EchoPark location. Great work!

Nos gusto mucho hacer negocios con ustedes, el servicio y el trato es muy profesional y tienen buenos autos y a buen precio, se lo recomiendo.

Tienen autos muy buenos a buen precio y la atencion es magnifica, lo recomiendo.

It’s a great experience, was well done

Very different feel at echo park. No pressure, relaxed atmosphere. Easy proces. Very accommodating. Overall best car buying experience I've had.

The sales person I dealt with was very easy to get along with that current location did not have what I was looking for but would recommend the place to other people

No fuss car buying. salesman stayed with us throughout the entire process.

Very pleasant experience. Easy to work with. No pressure.

Excellent selection of cars, quick appraisal process! Overall very enjoyable experience.

I want to say Thank you to Darian for making outlet car buying of the Lincoln MKZ last night so easy and not stressful. He was very polite and so were the many others that introduce themselves to us. I will recommend Echo Park New Braunfels to many. Thank you for a great experience.

The whole process was very stress free. Everybody there was very laid back, and that’s hard considering we were there with 2 very hyperactive children. Sabrina was very friendly and understanding. They even price matched an appraisal that came in 2k more than they initially offered. Very good experience and definitely will return for a second vehicle.

A++++ experience, Very helpful Staff. Easy and quick buying experience. Submitted my info online, quick response, no hassle pricing and a very good finance rate with one of there prime lenders... And my daughter thanks them too

I went to echopark because I saw a car online and I want to take at look, I didn't make a appointment but they take walk in, first they call the sale person experience Guide, my guide was awesome he explain me how they do business, pretty simple the price it's set up and they don't have any ads just taxes and registration plus all the cars come with 30 days warranty, they work with a lot of banks, you just has to fill the application in the tablet and they just look for the lowest rate, I wast out in an hour best experience ever.

I truly enjoyed their smooth and easy buying process, and Nick gave me a really good trade offer! Manny was also pleasure to work with. I definitely would recommend them to anyone looking to buy or trade in a car!

Awesome selection of cars and very friendly staff. Car buying process was definitely easy. However, they will try to sell you $4000+ in extended warranties. I specifically asked to be see the numbers with and without buying the warranties, and they didn't do that. They sold me the warranties, which is my own fault for not paying more attention. I was able to cancel the most expensive policy. Just an FYI for future buyers who may not want the extra cost.

This was my first time buying a car straight off the lot and I’ll be honest I was very nervous. I didn’t know what to expect, The staff kept everything straight forward which I really appreciated and Antoine helped me the whole way! By far best customer service I’ve ever experienced! Thank y’all!

Saw a vehicle i wanted online. The whole buying and trade in process was quick and easy. My sales person Woody was very helpful and got us in and out within about 90 minutes.

Peter was low key but always ready to offer all their available products. I appreciated his approach and their no haggle, bottom line lowest price approach. Everyone I dealt with was friendly and efficient. They did not waste my time or theirs. I would go back and I will recommend them to friends and family.

Caution this company is not to be trusted. They said they had said car for 11k. Got financing secured through my bank. When I got there the car that was to be looked at mysteriously sold. They also refused to allow me to finance through my bank. Saying they don't work with it. Then offered me an older car for 1k more then original car when I questioned them about the price of older car being more. They became rude and said I was wasting THEIR time. When I drove an hour to get there. Then had to wait for an appointment for another hour. Then tried to see what they had for another hour. In short they screw you on interest rates and use a bait and switch to get you in

My husband and I bought a truck here and it was a great experience. The price was unbelievably low and they were nothing but helpful the whole time. Jeremiah was great with us, and we will definitely be getting our next car here.

The service was professional,fast and accommodating! They work with you but are not pushy! This is the best experience I have ever had buying a car! Thank You Jordan!

Went in on 1/11/2020. Just wasted a trip to San Antonio looking and waiting on sales people there. On my home to Austin when I stopped to see a car. They were packed full and I was still seen in less than 10 minutes. He didn’t rush me and showed me the car I see and a few more that wasn’t up on the site yet. Talked about a trade in, I was low balled at other places but they gave me a very fair offer and I took it. Now I am in my new car. Staff is A+, not pushy at all. And I did have a small stain on the car I bought and detail fixed it up before I left.

Awful customer service. Plus they screwed up on their end and expected me to pay to get them out of the negatives

BEWARE! We went to buy a car and they tried to make us pay $2000 even with excellent credit. The banks they use said the car was over-priced and in order to buy it, we would need to pay $2000 to make up the difference for them to loan to us. We said it make no sense that we would have to pay kind of money to buy it. We even spoke to the General Manager of the store and he said there is nothing he could do because the price is set. Good luck to them selling the car if a bank won't do a loan without paying $2000 down to get it. Basically, they bought the car for too much and were trying to pass on that mistake to us. Deceptive practices. Go elsewhere.

Our Experience Guide, Sabrina Preiss, was such a joy to work with. She was friendly, knowledgeable and committed to meeting our needs despite the fact that we showed up 30 mins before closing and she had to stay well past 10pm to have the car washed for us to take home. Thank you Sabrina... this is what a car buying experience should be about! We will be back!

If I could give this place zero starts I would! After 4 hours of being there boom.... all of a sodden the bank won't fiance the car -with an excellent credit rating! The dealership wanted us to put down $2000 more before their banks would finance the loan. Bottom line the dealership bought the car for to much and tried to pass that cost onto us. We offered to purchase the car for what it was worth but the General Manager wouldn't even try to make it right! Do NOT waste your time!! Very deceptive practices!

If I could give this place zero starts I would! After 4 hours of being there boom.... all of a sodden the bank won't fiance the car -with an excellent credit rating! The dealership wanted us to put down $2000 more before their banks would finance the loan. Bottom line the dealership bought the car for to much and tried to pass that cost onto us. We offered to purchase the car for what it was worth but the General Manager wouldn't even try to make it right! Do NOT waste your time!! Very deceptive practices!

BEWARE! We went to buy a car and they tried to make us pay $2000 even with excellent credit. The banks they use said the car was over-priced and in order to buy it, we would need to pay $2000 to make up the difference for them to loan to us. We said it make no sense that we would have to pay kind of money to buy it. We even spoke to the General Manager of the store and he said there is nothing he could do because the price is set. Good luck to them selling the car if a bank won't do a loan without paying $2000 down to get it. Basically, they bought the car for too much and were trying to pass on that mistake to us. Deceptive practices. Go elsewhere.

The salesman and the manager both were professional. The salesman gave a detailed explanation of their business model.

If I could give this place zero starts I would! After 4 hours of being there boom.... all of a sodden the bank won't fiance the car -with an excellent credit rating! The dealership wanted us to put down $2000 more before their banks would finance the loan. Bottom line the dealership bought the car for to much and tried to pass that cost onto us. We offered to purchase the car for what it was worth but the General Manager wouldn't even try to make it right! Do NOT waste your time!! Very deceptive practices!

This place had a nice atmosphere. I really appreciated the expedient process, I was in and out with my new truck in under two hours. Everyone was friendly and attentive.

Very pleasant and no pressure sales experience. My sales representative, Cliff, was very professional and patient during the buying process. He made the overall experience great! I would definitely reccomend visiting Echo Park in New Braunfels for good prices and quality cars & trucks.

great personal service and not pushie. The sales person was excellent and very knowledgeable. Need to be more thorough with pre car inspections. Automatic door window assembly not working on rear passenger side. Had to take to dealer and wait a week to be repaired??

Sabrina Preiss did an excellent job and made the buying process enjoyable.

Such a neat experience. Great price on my new car! My husband said he wants to come back here for all our future car purchases.

Best car buying experience I've ever had! Antoine was patient, polite, and informative. I never got the car salesman vibe from him. Thank you!

bought a van from echopark yesterday. The easiest cary buying process in my lifetime. Everyone was nice and no pressure. I would highly recommend this place to anyone. The best part is the pricing is very competitive to blow cars out. They are not going to haggle/negotiate with you so don't bother. Thanks for an easy process .

We recently bought a new vehicle at echo park with the help of Daron Esquivel, and it was an amazing experience. Thanks for your warm, friendly and professional help, Daron! If you are considering buying a car here, I would definitely recommend!

When I first came by I was a little suspicious about the dealership and the low prices of the cars. However, immediately walking into the establishment we were greeted with a smile and true hospitality. We began the process with all the intricacies explained in full detail, you could tell our representative knew what she was talking about. The was no haggling, and no extra fees included in the final pricing of the vehicle, just true transparency. The optional warranty they offer covers practically everything on your car for 3yr, or you can choose the 5yr option, and it's a great deal in my opinion, better than what any ol dealer would offer you. My only issue was that they didn't accept Navy Federal for financing, they explained to us that they simply don't receive their money in a timely manner from Navy Federal, somewhere between 30-45 days, and their qualifed lenders are usuly 24hrs. Even though it sounded a little shady, they actually we're able to match my interest rate I would've received from Navy Federal anyways, I went with their "qualified lender" Wells Fargo. Some of the cool things in the dealership are, free coffee/hot chocolate, water, and they have a play area for kids. Pros: -Friendly and Knowledgeable Staff -Welcoming environment -Transparency all around -Complimentary beverages -Very low prices on their vehicles. -No hidden fees or money grabs in their contract. -Able to pay off vehicle early Cons: -Few errors on the paperwork that had to be corrected -Wasnt able to go with Navy Fed until I refinance -Tank wasn't refilled and Key fob battery was low (easy fix that they quickly addressed and corrected) Overall, I had a great time with the dealership and they made buying my first car fun and easy, thank you guys. Silver 2016 Mazda 6 GT

Jordan was our sales guy and was super helpful. We went in thinking we knew what we wanted but he was patient in helping us decide. Would definitely refer him specifically to friends and family.

I highly recommend EchoPark. I am an advocate for trying to shop local. However, the deal I received on this truck could not be touched by local dealers. We tried. I purchased my 2019 F150 FX4 for about $5k under bluebook. This deal sounded to good to be true so I was really skeptical. However, after doing all my homework and looking the vehicle over, I pulled the trigger on the deal. My experience with EchoPark was awesome. Most of the deal was done over the phone. No sneaky trickery, no high pressure sales tactics, and for the most part, no back and forth negotiation. Really the only negotiations was the interest rate. While the interest rate was still a little high, I am still pleased. When I arrived at the dealership, Bryan Woodrom had the vehicle parked up front ready for me to look it over. He was not pushy, was not a “know it all” sales. They were obviously very busy, but I was Bryans only concern at the time. Total time at the dealership including looking the over, test drive, paperwork, and discussing where the beat food in town was, was just shy of 1.5hrs. I am sure it would have been faster if it wasn’t for me looking the truck over with a fine tooth comb. Here are my 1-5 ratings Experience: 4 Financing: 3, interest rate was not competitive to my bank and they would not allow a bank transfer. So they make it hard to use your bank. However, you can refinance through your bank at anytime. Salesman/Finance: Bryan Woodrom 5+, great guy. Vehicle cleanliness: 2, they could have done a much better job in this area. Truck was cleaned, however it looked like a 2 minute wipe down with a quick vacuum of the inside. Vehicle Pricing: 5+, I could not find a better deal. Sales tactics: 5, no pushy tactics. If you don’t want the add ons, no problem. Do your homework before purchasing the warranty and gap insurance. All in all, great experience and awesome staff. I would definitely do business here again.

Thank You Jordan, amazing experience. Very professional, no pressure.

Very polite and helpful

Quick and easy. Headed there from Austin late on a Friday with a specific truck in mind that I found online. Priced thousands lower than comparable trucks that I test drove the weekend prior. Worked with Peter in the dealership, who let me take it on a test drive and gave me quick numbers on my trade-in that was only slightly lower than KBB. Gave them the title of my trade-in, signed the paperwork on the truck, and that was it. Quick transaction. Don't know what their rates look like if you need to finance your car because I paid cash, but very smooth from start to finish.

Spent a few hours working with Eric Harris over at EchoPark and could not be happier with the experience. Low pressure, great information, and a relaxed purchasing experience. Thanks Eric!

Smooth car buying experience from start to finish!!

Great experience from start to finish.

Worst dealership I’ve Ever been in my life wouldn’t do personal financing I had a 13’800 loan and it was pre approved from Navy Federal Credit Union and it was ready to use in hand I it was a hour in a half drive from Bastrop where I live they had told me over the phone they take it and when I showed up at the dealership they said they don’t take it I wasted time honestly I’m upset because they wasted my time and now they lost business from me I will never go to that dealership ever again The employee that helped me was Darren Kelly but manny said I couldn’t use the loan

Jordan Ramirez at the New Braunfels location was professional and knowledgeable. We actually liked and appreciated the deal as well as the experience, that we bought 2 cars that day. Great service! We will recommend to all.

Jordon was awesome. They make buying a car easy and Super fast process. Will recommend to all my family and friends.

I have purchased 2 cars from this location. Each time it was a great experience. I flew from Dallas to find a car for my daughter and every dealership we visited wanted to pull the good ole bair and switch. Echopark was up front and honest. We called ahead to see if the vehicle was available. They confirmed it was. I told them I was on my way. By the time I got there there pulled the car to the front. I test drove it and made the purchase. We were in and out in about 1 hour. Great customer service!

Good prices and selection. Only lightly pushy staff. Poor selection of lenders they are willing to work with. Sexist staff. I'm surprised they kept sending me emails asking me to leave this public review after I said as much on the private review.

Horrible service. Thank god we got a different person the next time we went. They didn't show any features on the car or go over any of the basic functions. And then they don't even give you a full tank of gas when you purchase a vehicle. If you are into buy n go type dealerships this is it. If you want a true car buying experience go to a professional dealership. Only thing they do well is cutting checks for vehicles

Reiner was so helpful and made my car buying experience so smooth and stress free! Very friendly staff with a straightforward and simple process.

Thank you Sabrina (New Braunfels) for helping me make my first time purchasing a car a great experience, you were able to meet all my expectations and help me find something most convenient for me, Appreciate it! I would most definitely recommend.

hands down the 1# one place to get you into your new vehicle, they helped me get into my dream 2019 ram 1500 lone star $6,000 below the going rate, at %4.6, and being a first time buyer with not much credit, they helped me every step of the way no hidden fees or miscommunication.... they put everything on the table for you to review, walk you thru every single step and detail, thank you echopark 10/10 recommend

Had a great experience last night at EchoPark Automotive. My fiance went in last night just to see if we would qualify to get a vehicle and we did!! Jordan our salesman was super sweet and helpful through out the whole process! Even went out of his way to go pick up some info we needed to drive off with the vehicle that day! Thank you to EchoPark Automotive & Jordan! We are completely satisfied with our experiance & LOVE our new vehicle!!

Thank you to Daren, Cody, Peter and Issac for all their help and patience. It took a village, but we made it out in the best family SUV! Highly recommend Echo Park.

Car has no floor mats. Car looked like it came off the show room floor but has no floor mats. Please send me the RS floor mats that should have been in the car. Go look by the vacuum cleaner where the car was detailed. Someone probably forgot to put them back in the car.

I just want to say thank you to all the staff and to our sales guy, Jeremiah! He seemed more like family then sales. Very knowledgeable and listened to our needs and concerns. He was very patient with us. We will be sure to go back when we look for another vehicle! Awesome job all around!

I was dreading having to deal with a car salesman, but from the moment we walked in the door, we felt welcomed and never pressured. Our sales guy (Cliff McGuire) was absolutely wonderful and was very patient with trying to figure out the best car for us. He never got frustrated or tired of us wanting to test drive cars. Not the usual car buying experience at all. Thank you, Cliff, for taking the pain out of this process.

I research for this vehicle in every site as well as in my local dealerships, therefore, an up-to-date online inventory is important to me. I don't mind driving to another city for the perfect car. At the end of the day, Echo Park helped me made a smooth purchased. I found the car I wanted, I called, got financing, drove to the dealership, sign and picked up my new car (new to me).

A wonderful place!!! Great atmosphere and very clean vehicles!!!

Jeremiah didn’t just sell us a vehicle, he sold us an experience. No pressure, laid back but at the same time very professional. Great attention to detail and knowledgeable of all the vehicles we wanted to look at. Will definitely be back and will recommend ALL of our very large family. Thank you Jeremiah for everything.

The car buying experience at Echo Park was very enjoyable. There was no pressure and no negotiations. We knew which car we wanted and in less than 2 hours we drove it off the lot. We were able to call ahead of time to set up an appointment and Cliff was waiting for us when we got there. He answered all our questions and made sure we got the car we wanted quickly. Thank you, Cliff and all the crew at Echo Park New Braunfels!

We had a great car buying experience at Echo Park in NB! Daron and Cody were extremely helpful! Very friendly and excellent customer service!

Daron is great! Casual comfortable non pressure place. Highly recommend

Newer cars at a good price. Second time I?ve purchased a vehicle from echo park.

Monique and daron helped me a lot I went in for a specific vehicle and they helped get into I definitely recommend. Great crew great workers they’ll take there and work with you to make everything possible. Great experience!

Easy car buying experience like no other. Javier was amazing to work with.

If anyone is looking for a vehicle, go see Sabrina! She’s literally amazing! Best service ever! I was in and out without the stressful “new car buying” stuff. Best place ever!

Great experience! Jordan was awesome and very helpful. I highly recommend this place if your looking for a vehicle.

great experience. Jeremiah was a pleasure to deal with. will definitely go back when we need another vehicle. felt no pressure. great job guys

10/10 experience! I loved the car i walked away with! Daron was patient, efficient and super helpful!

My experience was amazing the staff members really care about their customers that wall through the door when I took my first car which was a Chevy equinox LS something unexpected came up so just to be on the safe said I ask for another car, and Sabrina look and she ened up getting me a 2017 Jeep with much more lower mileage than the first car I had. This was my first time buying a car from here and I can say it wouldn't be my last

The process is smooth and quick. All staff very friendly.

Excellent service, this was my second car. Manager to the sales staff are very personable.

From the moment we walk in everyone greeted us making us feel welcome. Our sales men had other clients, and he keep coming in and checking on us. The process into buying a used car was quick and easy, I even learned more from my sales men here then I have anywhere else that ive purchase a car from.

We found the car online and my husband went to check it out. Thanks to Terry, I was able to see it later that day and discuss the potential purchase details. Terry stayed connected to my husband while we made our decision (which was great) and now I'm driving a car that I absolutely love. The experience was so easy - I've told all of our friends!

Very pleasant buying experience. Great Dealership and concept. Would highly recommend if you are looking for a used car.

Sabrina at New Braunfels was excellent. Great prices, absolutely no pressure when looking or deciding to purchase. Sabrina left us alone to look at the cars and discuss amongst ourselves about the cars and when making a decision. No hasseling from the manager about buying. The only person we dealt with was Sabrina, never even met the manager. Overall a great experience and we love our very well kept used car.

Sabrina Preiss was excellent saleswoman and made it a pleasant experience.

Hands down the best experience I have ever had buying a car. Terry Bennett made the buying process easy and frustration-free. Thanks for doing things a little differently from the traditional dealers. Will absolutely be back to your New Braunfels location for our next purchase.

My experience was great. There were no pushy salesmen, the information was accurate, everything was done to accommodate my needs, and the process was very fast and precise.

First off I just wanna day a BIG thank you to Jeremiah, he was extremely knowledgeable of each car, he didn’t pressure me into anything. Relaxing and friendly environment. Everyone there was super kind and helpful, the manger approached us and introduced himself and explain how Echo Park is not your basic dealership, which is so true 🖤 I would 100 percent recommend. Thank you for assisting me in purchasing my first car.

Sabrina(sales) and Cody(finance) were amazing! They went above and beyond to make sure we were taken care of. I would recommend Echo to everyone. In fact my sister is going to visit them soon to purchase her next vehicle.

Sabrina and Peter were very helpful with my son making his very first car purchase. The manager took care of us very well also. Highly recommended!

Echo Park is awesome! So different than the normal car dealership. No high pressure, we met 2 different sales people (Woody and Eric) and they were both great. No torturous couple of hours in a small room with a finance guy. Your salesman does it all. I went home with the perfect car for me!

Manny was wonderful from beginning to end! knowledgeable professional and fast! we were in and out within 1.5 hours. we did have to request additional bank checks to ensure we received lowest interest rate. would have been great for him to have checked them all first. turned out to be a $3,000 difference for us overall. still a great and easy experience. love our new truck!

We researched what we wanted and found the best deal at Echo Park. We went in, test drove, and bought within two hours. Easiest car buying experience ever. Nothing is fun about car shopping, but they sure made it easy and efficient.

Absolutely first rate experience. From beginning to end, Eric walked us through our entire experience like a pro. He treated us with respect, showed tremendous patience, and never pressured us at all. Eric was a great advisor and helped guide us through a purchase that we left feeling comfortable and confident about.

Absolutely first rate experience. From beginning to end, Eric walked us through our entire experience like a pro. He treated us with respect, showed tremendous patience, and never pressured us at all. Eric was a great advisor and helped guide us through a purchase that we left feeling comfortable and confident about.

It was really nice and easy, everyone was nice, but mostly what was really good was that there prices are very good, like really good I’m very happy

My husband looked at a car this morning. We decided we wanted a different one they had in stock. They were working the process and my husband got called into work. They rushed everything to get him gone and let me finish. I was totally impressed. Not to mention I love the no haggle pricing.

Michael and Cody were very straight forward and super easy to talk to. This is the fastest I've ever purchased a vehicle. I'd buy here again.

Peter Molina is who helped us and he was awesome! Highly recommend!

What an awful experience. I contacted this dealership over the weekend for a Tundra. I received a few email exchanges from Judy Benson claimed the vehicle was STILL AVAILABLE as of yesterday, 26 August. We scheduled an appointment for today, 12pm on 27 August. I even called the dealership earlier today to confirm the vehicle was still available at 10am before I drove TWO HOURS to see the vehicle, and it was CONFIRMED the vehicle was in stock at Echo Park, New Braunfels. Guess what? I show up, sit down, agent goes to retrieve the vehicle for a test drive and it’s not there. The manager walked up to apologize that the truck was sold on Saturday. So it was sold on Saturday, but since SUNDAY this company has been trying to sell this vehicle for me. Waste of my time. And 4 hour round trip. Thanks for nothing. At least they were nice about it, but they’ll never receive my business ever again.

These people CARE about their customers. Thank you Sabrina, Rommel, and everyone @ EPNB for being amazing!

THEY SAY THEY'RE DIFFERENT THAN ALL THE OTHER USED CAR DEALERSHIPS. THAT'S RIGHT, THEY'RE WORSE! LIED TO USE SEVERAL TIMES DURING THE COURSE OF NEGOTIATIONS. WOULD NOT DO BUSINESS WITH ANY CREDIT UNIONS, WILL ONLY ALLOW $5K DOWN PAYMENT. INSIST ON USING THEIR BANKS. THATS BECAUSE THE MANAGERS AND SALESAMEN GET COMMISSIONS FROM THE BANK FOR WRITING THE CONTRACT. I WILL SAY THIS AS A POSITIVE; THEIR WARRANTIES SEEM TO BE RELATIVELY REASONABLE. I WOULD NEVER GO BACK THERE AND DONT RECOMMEND ANYONE ELSE GOING THERE, EVEN IF YOU'RE DESPERATE, THERE ARE OTHER MORE REPUTABLE(DON'T BELIEVE I JUST SAID THAT) AROUND, BUT BE CAREFUL OF THEM AS WELL. GET YOUR OWN FINANCING BEFORE U GO. READ EVERYTHIHNG CAREFULLY....

Super nice,clean, and friendly environment. Speedy service! Helped me get the best deal and did everything they could to help me the most!

Very pleasant experience . So very professional . No pressure sales . Quick , easy and out the door .

Very friendly sales staff. No pressure sales. Easy financing. Pain free paperwork 😊

Great service and hassle free!

I bought an SUV here a few days ago. My salesman was Jeremiah and he was extremely helpful. He was not pushy and made sure to find an SUV that I LOVED! I was in and out within a couple of hours and I couldn’t be any happier with my experience there! Definitely recommend! Don’t go anywhere else, go HERE!

The Moment My Husband and I walked in we were greeted by Cliff. He was super Laid Back with a Wealth of knowledge of the Vehicles. We had our minds set on a particular truck coming in. Cliff never once was pushy or try to up sale us. He remained in the criteria we were looking for. It was such an Easy Buying Process. We spent 2 hours there and out the door with our truck. Great Place with Wonderful People.

The best car buying experience I have ever had. Sabrina was very informative and easy to work with. EchoPark is lucky to have her!

Daron Esquivel did an amazing job! He was very professional, informative and fast. He made the entire process easy and fast. I will definitely recommend EchoPark Automotive because of Daron Esquivel.

Daron Esquivel was an amazing sales person and made us feel at home during the buying process.

Sabrina Preiss is amazing. She helped my granddaughter in achieving her dream! Great vehicles here!

With a few spoken words me and my significant other Tasha decided to check out EchoPark. I would have to say I was impressed. First of all the we saw and wanted seen on internet we parked next to pulling in. No one approached us strange I thought. Any hoo I continued inside. Sabrina Preiss greeted me and Tasha, next thing I knew we were driving down I35 it was brought to our attention air-conditioning was blincking off and on they stated they would fix no extra charge. Gave use a 3 year extended warranty cheap price. Most dealers wouldnt even think about giving it away at such a great price. I will drive home with it Sunday back to Lubbock.

Professional sales team, clean and organized dealership and LOTS of vehicle on the lot to choose from.

I stopped by EchoPark to take a look at a vehicle for my just turned 16 year old daughter. The salesperson I dealt with, Jeremiah, was extremely helpful, very professional, and not pushy in any way. The purpose went very quickly and we drove her vehicle away shortly after I arrived there. Their selection of vehicles was very good, too.

We just bought a car today. Our salesman Bryan "Woody" Woodrom was fantastic. The entire process was smooth and stress free. Highly recommend them :)

Very professional, patient and it really shows that they care about the customer! Jordan was great! Highly recommend!

Just bought my first car from here Jeremiah was very helpful and the experience was great. Definitely recommend this place!

Great buying experience. No pressure. Dealing with real numbers. Simple and Easy! Sabrina was great to deal with!

I enjoyed the whole experience.

Had a fantastic experience with this dealership, extremely friendly, no pressure, very relaxed. Was able to see a wide range of vehicles. The whole process was fast and pleasant. Would absolutely buy here again.

Was searching for a car since March so my patience was gone. Went to north park Audi found a A3 but it was way over priced. Ended up going to the Echo Park San Antonio and was immediately pressured into a car that didn’t meet my accommodations, so I went to echo park New Braunfels, met cliff and within two days I drove off with the perfect car. It was super smooth and I’m extremely satisfied. Highly recommend coming here.

As a first time financer, We went in thinking they were going to try to screw us BUT, that was not the case at all. Although we didnt want to dealer financing, it worked out in the end. We got an amazing car that was only a year old and for a ridiculously great price!! Darren, our guide was super helpful and not pushy at all!! We told him exactly what we came for and we were in and out in 2 hrs!! It was great and i got to drive my car home that day. I'm glad we went when we did because they had just lowered the price on the car and not even 20 mins after we signed, a young lady came in wanting the same car!! I cant say enough great things. Thank you guys.

Very deceptive. Test drove a Kia Sorento. Was brought out an approval for financing with Ally Bank with no verbal explanations and a rush to sign it. Every option such as warranty, gap, and fabric and paint protection was added. When I asked them to remove those things, they said that they were required for my financing approval. I told them I didn't want those things, and they then proceeded to deny me. This is a warranty farm in collusion with Ally bank. Be careful. Would never trust them again. I am reading other reviews of people experiencing the same thing. I have reported this to the Texas Attorney General, Federal Trade Commission, and Consumer Financial Protection Bureau. I encourage anyone else that has experienced this to do the same. With enough reports, they will have to answer to the authorities for this. Forced Finance and Insurance products as a prerequisite to financing is illegal. Guess who sells the warranties? Ally. Don't buy their warranty and they reject you. So you aren't only getting a bad rate, but also a huge write up on the price. I have a guy that can pretty much replace everything on a car for the price of their warranty. Google Ally, EchoPark, and Sonic and you'll see exactly what is going on here. Seems counterintuitive that someone would get a rejection for refusing a warranty and instead putting the large down payment into the equity of the vehicle until you realize the cushy relationship here between Ally and EchoPark. Complete scam. Should be investigated, shut down, and run out of Texas.

So glad that I went there! I had been looking for a car for almost a month when I located a couple here. I love the fact that you don't have to negotiate a price. The price listed is the price you pay, such a relief. There was no pressure and was a great experience. I bought a Toyota Camry and I'm loving it.

Hate buying new vehicles because I dont like the games dealerships play. Nowhere near the case with EchoPark. Very transparent and honest. My salesman was even paid salary so there was no pressure. I was in and out in just over an hour. Cant say enough about this place!

An AMAZING experience at EchoPark New Braunfels. I purchased two vehicles from here. Manuel Miranda was my (Experience Guide). Very cool atmosphere, new technology and a positive attitude from everyone who works there.

I bought a 2016 with less than 40k miles. It was the lowest price challenger that met that criteria within 200 miles. Car was ez to buy and I only dealt with one person the whole time!

Straight forward and they made my time well worth it! My family and I were in and out in 3 hours. I would recommend this place to all my friends and family!

Bought my CRV and Sierra from EchoPark and the experience was like nothing I have ever experienced at Carmax or any other dealer. Staff is friendly and the prices are amazing. The facility is state of the art, clean, coffee bar, big screens , and inviting. Will never go anywhere else to buy a car again. BTW bring your Carmax offer and see how much more they offer. WOW!

reported this dealership to state attorney general for deceptive sales practices. falsely advertise a car and then tell you it’s not available, but others are.

Every single person has a positive, friendly, and outgoing attitude. They will treat you like family without feeling pressured.

This was a very enjoyable car buying experience. EchoPark has a unique business plan where no cars are older than three years old or have over 30k miles on them. So basically your are buying an almost new car for half the price. All the employees are on salary and not competing with each other for commissions which makes for a very pleasant environment. My sales representative was Daron Esquivel and he couldn't have been more positive and helpful. After I had paid for my car he brought over a colleague, Rommel Echauri, who had encyclopedic-like knowledge about the make of car I bought. They were both upbeat and clearly enjoyed helping my wife and I out. A great place where you can buy any car you want for half the price.

Best car buying experience ever! My salesman Daniel Lopez was super helpful and patient as we looked at almost every car on the lot. Great prices and selection.

The experience I had while trying to buy a car was excellent! I walked in expecting to end up with a headache but Jose Guzman helped my visit be stress free. He took the time to explain everything and was very patient unlike other locations I’ve visited. The prices are very reasonable! I will definitely be recommending this location to my friends and family! Thank you Mr. Guzman for all of your help!

Love this place, gave me the most than any other place for my trade in including car max. No games no gimmicks, just straight forward professionalism. Jose was great to work with and really knew his stuff.

I recently visited Echo Park in search of a vehicle for my son. I wanted to get an idea of what kind of vehicles this dealership carried. As I arrived, I was greeted by one of your salesmen, Jose Guzman. He was very knowledgeable about the vehicles you sell and eased my mind on purchasing a vehicle. I will definitely be buying my son his car at your location. So happy there are still honest, caring salesmen like Jose. Will be recommending Echo Park to family and friends. Thank you again Jose!!

I highly recommend EchoPark to anyone who is looking to buy a new car. Thanks to Daron I had an awesome experience here he made the process easy and fast. And I’ll definitely be back to do more business with him in the future!

Bought my BMW 428i this past Saturday was helped by Jordan. Just an outstanding customer experience and by far the most non stressful buying process I have ever had great business model and friendly atmosphere

I bought a used SUV here about a month ago. The woman (Marisol) in charge of the paperwork unfortunately misspelled my last name. I didn't catch it until I got home. I called them to alert them to the error and had to drive 3 hours round trip to correct it. Today my plates and registration came in and guess what? They didn't bother sending in the corrected version that I drove 3 hours to sign. After calling their office 3 times today, I finally got an answer and they told me I'd have to go down to the county to fix it. So now I have to waste more of my time on their mistakes. They have offered me NOTHING for this mistake. I will never recommend them to anyone and will make sure everyone I know knows how much they don't value their customers.

I had to spent the last few weeks trying to find a vehicle after visiting two dealerships including Carmax I had decided that I was done looking then I stumbled upon Echo Park automotive and that was the best decision that I could’ve done the process was so easy and convenient for me I would recommend this place for anyone who is trying to find a vehicle I got a 2017 Chrysler 300 S and the whole staff was great my first point of contact was with Richard the manager then The day I was going to go in another manager Raul called me to confirm and as soon as you walk into the dealership you are greeted by a warm welcome Chris Parker kept us entertained the whole time while the paperwork was getting printed the finance manager Ford was just as great as everybody this dealership is truly phenomenal.

I will continue to relay our experience to everyone I know and will meet in the future. If a person has 75% in cashier check made out to the auto dealership and outside financing, they will continue to use high pressure sales with different people coming at you using manipulation tactics. Having driven over 5 hours and remaining there for 3 hours was not a game for me to play with them. I wasted my PTO and gas money because I was going to get the car. Once they realized they could not make money off of financing. They ignored us, mainly the manager. I received follow-up calls from another one with apologies but possibly it was just protocol. I did call him back but heard nothing until the next day. I had already returned the cashier check to my credit union. I should have paid closer attention to the reviews and red flags that kept coming up but I didn't and I own that. I abide by a moral compass and am still surprised though when others don't. It was one of those life lessons. No, I would advise others to take their chances elsewhere.

5 Star Experience...... Staff, Management, Inventory and Pricing are all top notch.

Great experience, the sales staff was very courteous. Got a great deal. I will be buying all my cars here going forward!

David Wells helped me the last time I was there. He had all the answers and provided service with a SMILE!!! Ask for DAVID......he's the BEST!!!!

I have dreaded going to car sales lot until I went to Echo Park. Daniel Lopez made the experience stress free without any gimmicks or high pressure sales. I was able to get the car or my dreams at the budget I had set. I am so glad we made this trip out to this new facility and encourage everyone who is looking for a new car to do the same. Thank you so much!!

I bought my car through Echo Park in Colorado Springs. I highly recommend going through them for your next vehicle purchase. Customer service was outstanding, to the prices on their vehicles, even to make the purchase happen. If you are in need of a new vehicle go to Echo Park in Colorado Springs and ask for Brett MacMillan.

Update: Unfortunately I have to update. While the buying process was quick, I just received word from my mechanic shop that this truck with seemingly no issues has potential flood damage, extreme rust and needs new shocks, struts, has frame damage, wiring issues, among others. This was not disclosed to me when purchasing (and not easily seen looking at the vehicle). The detail was poorly done, inside and out. I have brought this to the attention of EP and will update again when resolved. Had a great experience with Sam and Justin. They weren’t pushy, and when I told them I was on a time crunch, they made everything fast and smooth. I’ve been to a lot of dealerships, it’s never been easier, faster and more smooth!

Almost purchased a vehicle here until the financing options came up and they are shady with the numbers and can only use their financing. Do not go here! The vehicle prices are good but you end up paying more than going to a different dealer just down the road.

Nobody bothers to call you back and they don't bother to detail the cars they sell either. I drove 20 minutes down the road and bought the same car for the same price at the Honda dealership. Save yourself the hassle.

Had a great experience with Sam and Justin. They weren’t pushy, and when I told them I was on a time crunch, they made everything fast and smooth. I’ve been to a lot of dealerships, it’s never been easier, faster and more smooth!

How am I supposed to browse your mobile website when your chat feature pops up and fills my screen every 30 seconds to ask if I need assistance. So danged annoying, looking elsewhere.

We had the easiest, best experience selling our used car! Will definitely skip Craigslist and Facebook Marketplace in the future and sell our cars to EchoPark.

The customer service here is an f'n joke!!

My wife and I had just started our search for a new car and stumbled across EchoPark because it had displayed search results for something we wanted to look at. We were promptly greeted at the door by Bret and he explained how the dealership worked, which was different than any other dealership I've been to before. The vehicles were in immaculate condition and Bret was not pushy about trying to sell us a car, but had all the information we needed and even gave us some personal experience with the brand we were viewing. We ended up purchasing from them (and not even the model we thought we wanted) and the experience was quick, easy and an overall very positive experience. This will be a dealer we'll visit again in the future should we decide to make another car purchase.

Brayden which was our sales accounts was awesome. Extremely helpful I live about 134 miles away a and will always prefer to go here then anywhere else. Thank you EchoPark team and thanks brayden.

I recently purchased my first car with a great deal of hesitancy from Echo Park. I've always been really intimidated at the whole process and the fear that my best interest were not considered by the dealer or salesman, but thank you Echo Park for proving me wrong. Their salesmen are not pressured to sell you anything on grounds of commission and it gave me incredible peace of mind knowing that and in combination with the expert knowledge and helpful advice from the salesman I worked with, Bret MacMillan I am a very happy customer!

Our car buying experience was great here! There were no high pressure sales at all, and the no haggle approach took the stress out of the experience. The staff and management took care of me, and my family. I would recommend Echo Park to any of my friends and family!

Due to the excellent service & vehicle knowledge we received from Brian Lopez, we enjoyed an easy & stress free experience purchasing a 2020 Jeep Cherokee & highly recommend visiting both EchoPark & Brian Lopez to anyone looking to purchase a vehicle. Definitely no haggle, no sales games, just straight up transparency all the way around

So the actual buying experience was great. Took a while but only one finance person was there and was taking care of everyone. My issues started the very next day when we found a huge oil stain on my garage floor. I was of course upset and contacted them Mon morning. No one seemed to care that the car I had for 48 hours was leaking oil. I was finally told to take it to Pep Boys since the CO Springs location does not have a service center. Pep Boys claimed there was no oil leak despite the giant pictures of the oil stain on my floor so when I called Echo Park they said they go off what Pep Boys says and it must not be a big deal but I could drive all the way to Centennial days later. So oil continued to leak and I finally got to Centennial all for them to tell me they need to order a part (filter and o-ring) and it would be a few more days. So I wait and wait and no call on the part. I finally call them myself and leave a message and no return call. I finally get a hold of someone two days later and they say oh yeah the part is here. Well thanks for the call. Luckily Ryan was the one nice person and scheduled me ASAP. Now we are almost 3 weeks since I bought the car and it’s finally getting worked on. For my troubles they promised a tank of gas. Well after telling them, we sat for 20 more mins waiting for someone to get the gas till finally luckily Ryan took care of it. We love our Highlander but I will never buy from EchoPark again. I wasted tons of time and gas driving around with no care about the fact that I was sold a vehicle with an oil leak. It left a very bad taste in my mouth when an issue such as oil leaking was not addressed quickly and I was treated like it wasn’t a big deal.

Purchased a 2017 Ford Escape from the Colorado Springs location a few weeks ago. The car has already been in for maintenance three times due to sound issues and the check engine light going on after one week. I ended up needing to take it to Ford for a replacement part (luckily still under factory warranty). I would not trust their “190 point inspection” or the “cleaning” given before purchase - there was garbage and french fries from the previous owner under the seats. The first time I tried contacting their guest loyalty center about the check engine light I heard nothing for days and ended up needing to drive to the dealership to get help scheduling an appointment. Overall, I wish I had purchased with another more reliable dealership, as this has cost a lot of time and energy. 1 star for the friendly staff.

The best place to buy a used car period. The price you see is the price you get without all the haggling.

Super easy process, everyone was friendly and helpful but Joey Abeyta is the real mvp

After not being in any Dealer show room the experience is pleasant, simple, and most of all....no high pressure tactics to buy/sign "right now". Bret McMillan handled us from start till driving off the lot. As a Sr level Mgr myself, he handled the total experience as one would expect and see overall. You should clone him, and for sure promote him before you lose him....he's that good! Thanks TC

Overall a good experience, but the options listed for the vehicle didn’t match the actual options on the car. I traveled all the way from Denver to Colorado Springs to look at the vehicle, and was counting on the description to be accurate. I requested a price adjustment for the option package that was missing, but was told the price matched the vehicle without the package. I still feel they should have adjusted the price as a show of good faith.

Fabulous experience and customer service! I went to Echopark for the first time on Friday evening, 7/17/20. I was greeted by Brian Lopez. He was very enthusiastic and knowledgeable. I knew what I was looking for and he had some great input for me in regards to my choices. I explained to Brian that I was nervous I wasn’t even going to qualify for a loan due to my credit. He hopped right into action and had me do the credit application so we could see if it would even be possible. He asked me for as much information as I could give him on the payoff status for my totaled vehicle so that he could take it to his manager to try to get me an approval. After a nerve wracking 10 min or so he came back and told me that the manager had called the bank directly to explain my situation. He was able to convince them to push through the loan for me. Without both Brian and his managers hard work and determination I would not have a car, especially not one that fits my needs with three kids in car seats. I even got an amazing deal. I looked at other dealerships including the Kia (I was getting a Kia Sorento) and no one had any kind of deal even close to the pricing I was getting from Echopark. After finally knowing I was financed I took the test drive. They had the paperwork ready and waiting to be signed by the time I was back. I’ve been to traditional dealerships many times and they have never been able to get the paperwork that quickly. Within 5 min I had everything signed and keys in my hand. It was by far the quickest and best experience I’ve ever had when buying a car. I am so thankful for Brian and his manager and I would definitely recommend this dealership to anyone.

I was so excited to go purchase the car I wanted with pre approval from my credit union which we are located several miles away and with covid19 and appointments working with my lender for the purchase one last email and phone call from my lender to Echopark they couldn't guarantee that the vehicle they have posted all week would even be there by the time I got there at 7 pm 🙃 so disappointed

The Echo Park in Colorado Springs was great. Bret was very helpful and made the process relatively stress free. I would recommend Echo Park to family and friends.

Purchased a vehicle here last week. They do not allow outside financing through your credit union which you are not told until you've already decided on a vehicle. I refinanced the next day with my credit union. The really angering part was the lame excuse for delivering the vehicle without a proper cleaning. "We sell our vehicles below Kelly blue book so we don't clean them like a normal dealership" WOW.... Below KBB or not that's not ok. It's still $30,000.00.

I was greeted right away and not pressured to buy anything! Staff went above and beyond to help me get into the car I wanted!

All in all it wasn’t a terrible experience. They definitely have to make their money on selling you the additional warranties because they don’t want you to walk out without buying them (told them no about 8 times). Told me the bank gives them a better finance rate if you purchase a warranty (that’s not through the bank) because “it will be covered” I’ve never had the bank care that much before in my life about any vehicle I’ve bought but this is my first used vehicle purchase. I didn’t realize you could put 3,000 down on a vehicle and then have to immediately drive to a gas station to fill it up. Only other thing I was pretty upset with is that I was under impression I was getting a 72 month term loan and bank mailed me letters stating 75. Don’t know where that change came from. But will have to try and refinance it in about a year.

We purchased a 2017 Ford Escape and were delighted with the experience! Salesman was very knowledgeable on all aspects of the process and there was no pretending to run to the sales manager in another room or spending an hour or more with a finance manager who tries to sell you on several add-ons. The whole process took half the time as it did the last time we bought a car.

Had a great experience buying my 2017 Ford Escape. It was my first vehicle purchase at 24 years old. The sales people were great and didn’t try to over sell or take advantage like some other dealerships have done in the past. I got an almost new car for below kbb. It had low miles and great features. I spent hours searching online and echo park had some of the best prices, even beating CarMax. I knew exactly how much I was going to pay before I got there. No negotiation or bs needed. Just a fair price! My only complaint is that I had an appointment for 6pm, showed up a few minutes prior but was not served until about 6:20. I already knew which car I wanted I just needed to test drive. I had a preappoval letter from navy federal, but needed to pick up the draft check from the branch. I had to come back the next day because the bank was already closed. Not a big deal, I would just come better prepared next time.

The best experience I have had buying a car. Brent was fantastic in providing me with all the information I needed before even looking at cars. He was upfront about which car would be the best bang for my buck. After buying my car, he helped me personalize features before I took off. SUPER helpful. I was impressed with the multi-tasking and speed that Brent and the other staff used to move the process along. I also appreciated the Covid awareness and safety.

Love this little stop, it's free j1772 charger and restrooms near by even if echo park isn't open, like Walmart, or the mall or gas station, just a little walk.

My wife & I purchased a Ford Explorer on 7/29/20 from EchoPark (EP) Co. Spgs from Bret & Justin. We drove back to Denver on Saturday, then headed home to Grand Junction on Sunday. After we got home we went for a drive and found a major safety issue. While EP was reconditioning the vehicle for sale they replaced the rear brake pads, but the mechanic forgot to reattach the brake caliper. This resulted in a damaged caliper and the vehicle losing brakes as all the brake fluid leaked out of the caliper. Luckily, we found this on a dirt road by our house and not on Vail pass or coming down from the Eisenhower tunnel. I contacted EP the next day and I have to admit, I was surprised at how easy they were to work with to resolve the issue. Since I live on the other side of the state, they said I could take it to any shop locally and EP would cover the repairs. I took it to the dealer and I must say, it was more difficult getting the local dealer to send the estimate of the repairs to EP than it was to get EP to cover the charges. When the vehicle was done, my service advisor called and said it was done, but he was heading to lunch and still needed payment from EP. By the time he returned from lunch there was a receipt on his desk for payment from EP. Since this item was missed during EP's inspection, I asked EP to cover the cost of another safety inspection as well. They agreed to that immediately, without hesitation. EP fully took care of my wife and I and went above and beyond to help resolve the issue and make us happy. While it was hard to have a new (to us) vehicle that we couldn't drive for 2 weeks (shop couldn't get it in for a week, then they had to order parts twice), EP was very easy to work with and quick to respond. I would not have any issues buying another vehicle from EchoPark in the future.

Terrible experience with this place. How it gets the reviews it does boggles my mind. Convoluted contact system, extremely tardy with responding to questions, and then had to deal with rude staff member on the phone.

We worked with Joey Abeyta and he made the whole buying process easy and fast. I got more for my trade with EchoPark than other places. Highly recommended. We would definitely buy from EchoPark again!

Anthony was amazing! No pressure, very smooth transaction!

Amazing place! Staff was wonderful (especially Joey!!!) and they made buying a car really easy 😁

I got a phenomenal experience with this company, i would totally recommend anyone whose shopping for new or use car.. has a proud owner of a lexus nx ,the warranty they offer was a bargain which will protect my car for the next 7 year... they also offer interior and exterior protect which i couldnt resist of having.. great customer Service, absolutely no pressure .. it was a pleasure doing business with them

We worked with Ronald Young and he was excellent! He made our process of buying a car quick and simple. We are very happy that we chose Echo Park for our vehicle

I was very happy with my buying experience here. The sales staff weren't pushy and took great care of me. Knowing I was pregnant, after choosing my car, Daphne asked if I'd prefer to forgo the interior cleaning due to fumes. I was so thankful she thought to ask! The icing on the cake was when a windshield chip was discovered, they offered to have it completely replaced at no cost to me because it was in my line of vision. Left feeling like I got a great deal and a great car!

We scheduled an appointment at 11 o’clock and when we showed up we were told that we had other customers in front of us and that there would be a two hour wait. Note that I did mention to them to call if they ran into any issues with time or if the vehicle sold( we have littles in car seats). So we walked the lot checked out the vehicle and noticed the car need a thorough cleaning on the interior. Shocking I was surprised they would want that type of perception from their clients. Returning indoors, I shared with the front desk gentleman that we already planned on purchasing the vehicle and already worked finances out over the phone and have check in hand. Even with the wait, I suggested them to clean the vehicle. Not an option to speed up the process. So we went to Walmart and waited and after no call we elected to go purchase elsewhere. My husband and I were so disappointed in the Customer Service, since we worked out all the details with sales over the phone prior. It makes you wonder; if they treat their customers that way; are they truly honest with their quality of Service and their products their selling. Ugh - What a waste of time and I will definitely be sharing this experience. I’m in Customer Service and this got my goat.

Anthony at EchoPark Colorado Springs made my car buying experience the best one yet! He was so nice and willing to work with us. The car was everything I could hoped it to be. Definitely will be buying our next car here!

I scheduled a appointment and drove a hour from Denver down to purchase a vehicle. They contacted me 15 mins prior to my arrival and when I got there. They sold the vehicle. No call no text just oh ya we have other vehicles. I specifically came for that one. Bad business and horrible customer care. Don’t buy from these guys.

Bret MacMillan made my truck buying experience so simple. With his expertise, I found exactly what I wanted.. at the right price...and was in and out in 2 hours. I would not go anywhere else for a good used car. These guys rock!

No customer service AT ALL. good luck getting them to call you back. DON'T waste your time

Bret was great to work with and made the process easy and enjoyable. I liked his no nonsense or B.S. style and would highly recommend working with him and Echo Park.

Overall EchoPark is a nice place to go and shop for a car. I found a car I really liked there and I am really happy with the car. But it was a really big struggle to finally get the car and that was if someone else didn't buy the car before me. They wouldn't hold the car for me so I could take it to my mechanic and let them look it over. I had to hope the car was still there the next day and then I could take the car to the mechanic but only for a few hours. But most of their cars are really good deals and the people there were really nice and not too pushy.

Bret was very helpful and patient in answering all of our questions. He did a great job explaining the different coverage we could get on our car, provided us with Carfax reports and compared on KBB to assure us we were getting a good deal. The no-haggle price was well marked below KBB and we purchased the Ally coverage for 5 years + 75,000 additional miles to cover body damage, electronics, etc (everything except maintenance, tires, brakes, etc). We were debating between a 2017 Jeep Grand Cherokee Trailhawk or 2018 Jeep Laredo. One thing I will say is these cars go FAST! I didn't believe them when they talked about it, then I was bummed the next day when the Trailhawk sold just before I arrived. I was thrown off because I had my heart set on it, and then Daphne helped ease my mind by letting me test drive the Laredo again. She was patient with me as I fully experienced "buyer's remorse" and almost bailed on the car once she had the paperwork. I was rushing to get to work and started stressing out bad as I flagged down who I assumed was the manager (I think it was the manager, Mark, who I had texted back and forth with, but didn't really catch his name. He was the nice guy at the front desk). I told him, "I'M HAVING A CRISIS!" and he immediately came to assist me. I was frustrated I couldn't get my bank to increase my debit limit for my down payment, and I was taking that as a sign I shouldn't buy. He was understanding and personable as he talked me down, assuring me they would get all the paperwork done swiftly. Not only that, but he let me take the car and said I could pay the down payment Monday (and get my belongings out my trade-in because I was in a hurry). I was driving my new Jeep within 15 minutes... and made it to work right on time ;) Big thanks to the team at Echo Park Colorado Springs for helping me find an amazing car!

Daphne Exley was wonderful! As a first time car buyer I was very nervous and unsure of the whole process. She was very patient and helped me through everything. Would definitely recommend these guys! No dealer fee, no commission, and lovely staff! Thank you Daphne! You were excellent!

I have never had such a smooth vehicle buying experience like I did at Ehco Park Colorado Springs. Their selection of vehicles with low miles and low cost was a double bonus. I found the exact Audi I wanted after searching for a long time. I bought my Audi A4 Quattro from Echo Park for a lot less cash and mileage then anyplace else I looked. Thank you for such a wonderful experience!!

Quick simple no pressure sales. I couldn’t afford to get what I bought else where. 🙏

We walked in knowing what we wanted after doing so much research and almost buying the same vehicle at a different EchoPark location (mechanical issue noted from a third party inspection). Should have been a super quick process too, as I had already filled out every financial form online. Unfortunately, we were being juggled by a salesman with another customer, so I don’t feel like we or the other customer received their full attention. Also, our salesman gave us incorrect information regarding our financial contract during the signing process, which was really frustrating. While we were doing paperwork, we asked that the inside of the car be cleaned again because there were sticky spots down in the center console and some other similar situations inside the car. Once I had the car home, I climbed inside ready to scrub it down since the sticky spots were still there (despite them “cleaning” it again..). I also feel that in the crazy times of COVID, the highest regard should be taken when a client asks for the car to be cleaned again. The other two Colorado locations were great about this when I was test driving and almost buying there. Needless to say, the car looked vacuumed, but I found old dried out candy, pet food, mulch and other crumbs and such. I do realize I am purchasing a used car, however even the other EchoPark locations had better cleaning service or attention to detail for their available vehicles. The water from my cleaning bucket was brown/gray at the end of my 2.5 hrs cleaning.

Great, relaxed environment to purchase a vehicle. Stays true to price and no haggling.

Been shopping around and Echo Park was by far the best deal! Bret helped us out and was amazing!! Thank you for all your help Bret!

This was my first car buying experience and I am SO happy that I went to Echo Park!! Right when we walked in, Brian Lopez kindly greeted us and immediately started helping with everything we needed. He was extremely helpful, understanding, and so friendly throughout the entire process! I already had an idea of what I wanted, so Brian got that car sanitized and ready for me to test within about 10 minutes of us walking in. Once I knew this was the car, Brian walked me through the entire process and made it stress-free and, honestly, enjoyable! Knowing that Echo Park takes such good care of their inventory, only sends customers off in quality cars, and has AMAZING staff makes me proud to put their name (and Brian’s) out there for future car buyers!

I had a good experience with Echo Park for the most part. I worked with Ron in sales and he was great from start to finish. Very professional, knowledgeable and fun to work with. He was very thorough with paper work and was able to get me answers quickly when I needed them for my insurance company. The only two issues I had were with the cleanliness of the car when I got it and that they only gave me a little bit over a quarter tank of gas. Every time I've bought a car in the past I was always given a full tank. When I got home and put my car mats in, I noticed the cup holder in the back seat was full of crumbs and there were numerous areas where the car could have been detailed much better. Overall, I would go back and buy a car again from Echo Park, but I would be a little more meticulous in my inspection of the vehicle before I leave the lot.

Provided a professional service with good value and transparency. Have been helpful when following up details around registration and warranty.

Poor experience purchasing, would not recommend. I drove down from Denver with the car I wanted already picked out. They were understaffed creating very long waits and frazzled sales reps. I was almost charged incorrectly by thousands. I went through with the purchase only to realize once I left the lot that the cars’s window buttons are broken. This is incredibly disappointing after spending that much time and money hoping to get something in good condition.

I had a great experience at EchoPark last weekend. I purchased a vehicle without any gimmicks or pressure. The COS store have a very friendly staff that will assist you with your questions. I highly recommend this team for your next vehicle purchase.

Joseph Abeyta was the guy that is worked with us. He was responsive and no pressure at all. We came specifically to echopark for this reason, so it worked out fantastic. Things went smoothly and I feel like I got the best deal with the best warranty. Thanks so much.

This was the greatest car buying experience I’ve ever had.

This was the greatest car buying experience I?ve ever had.

Bret was a wonderful sales person. The whole process was very straight forward, very accommodating. My son didn't want to do a test drive with me, so he stayed in the "kid's" area. When I got back he said the sales guy was really cool; apparently they had some good conversation. From looking around at other places that sell cars, I got a great deal on my Impreza.

Echo Park was awesome and made my first experience buying a car smooth and painless! Great customer service and so patient when it took forever to get ahold of my bank!

Interest rate you're way too high

Everyone here was great with helping me out and explaining things to me. I am grateful that they were patience with me while I tried to get the vehicle I bought from them insured so that I could take it home that same day.

Brian Lopez here at Echopark treated my wife and I very well. We were very picky and asked for a lot of accommodations and they were all met. We ended up buying a vehicle for a great price and they took our trade a bit lower than we wanted but that's alright. Overall it was a very good experience and we can't think Brian and Echopark enough.

Great place to get a car, the salesmen are not pushy at all.

The staff was very helpful and friendly as well as being good at explaining everything with making it take forever. I was very impressed with their financing department, who gave me a really good financing package. I also really liked that it came with an inexpensive extra warranty, so my car is covered for a good long time. They were also very fair on the trade-in value of my old car. I don't enjoy shopping for cars, but they made it easy. With my next car, I will be shopping with EchoPark again.

Great place especially for a first time buyer they made the experience easy and walked through the whole process with me never get like I was getting taken advantage of and everyone was very friendly!

Our experience was great! Anthony was accommodating and informative. I did have some trouble with closing the sunroof on my new car 10 mins after I left. I went straight back to the dealer and there was no one to help me. They told me I would need to come back the next day. That’s the only reason I gave 4 stars instead of 5.

Anthony was AWESOME! Full of information and so helpful! His kindness and personality were spot on in helping us out and making it easy for us! Thank you so much!!!

Great buying experience despite the virus limitations. My consultant Bret MacMillan was very helpful and stepped me through the process and did it safely. I'd definitely buy another vehicle from this organization and have already recommended them to a coworker. Brad Hutcheson Woodland park CO 2017 Subaru Legacy

Great buying experience despite the virus limitations. My consultant Bret MacMillan was very helpful and stepped me through the process and did it safely. I'd definitely buy another vehicle from this organization and have already recommended them to a coworker. Brad Hutcheson Woodland park CO 2017 Subaru Legacy

Great buying experience despite the virus limitations. My consultant Bret MacMillan was very helpful and stepped me through the process and did it safely. I'd definitely buy another vehicle from this organization and have already recommended them to a coworker. Brad Hutcheson Woodland park CO 2017 Subaru Legacy

Sam did an amazing job! Best car buying experience I have ever had!

1st time financing a car and it couldn't have been better! Brett helped us get into a beautiful nissan rogue today and we couldn't be happier! He was very informative and supportive during a confusing time considering it was our first time financing. Thanks to Brett I cant see us ever going anywhere else!

1st time financing a car and it couldn't have been better! Brett helped us get into a beautiful nissan rogue today and we couldn't be happier! He was very informative and supportive during a confusing time considering it was our first time financing. Thanks to Brett I cant see us ever going anywhere else!

Bret helped me pick the right car and even showed me the same exact car for a lower price! Great costumer service and highly recommend for total customer satisfaction!

The combination of the convenient online features and Bret at Echo Park Colorado Springs made the whole experience easy, understandable, and even enjoyable. Not only do we have a fantastic car, but continued support after our purchase. Thank you!

Just bought a 2017 Ford Escape and Daphne was absolutely excellent to work with! She answered all the questions I had, was very understanding on any issues presented, and never put any pressure on me regarding the sale or anything of the sort. It was painless and a wonderful experience!

I just wanna say Justin Sobojinski at Echo Park, Colorado Springs was very helpful, professional, and knowledgeable when it came to us having questions about a vehicle we were interested in and helped us pick the perfect vehicle/match fro us! Just wanted to say thanks again Justin for all the help!